Systems Analyst

As a Systems Analyst at impact.com, you will engage with various business teams to gather and document requirements, create user stories, and design efficient solutions. You'll configure our Salesforce platform, guide developers, produce vital project artifacts, and ensure quality assurance through effective testing and support mechanisms. Your technical guidance will also help junior analysts thrive as you contribute to a culture of growth.

Candidates for the Systems Analyst position at impact.com should have at least 4 years of relevant experience in business systems roles, particularly within the Salesforce ecosystem. A deep understanding of integrated business processes and familiarity with RDBMS technologies are crucial. You’ll also need strong skills across the software development lifecycle, with active Salesforce certifications being a major plus.

At impact.com, we prioritize continuous growth and learning for our Systems Analysts. We offer ongoing access to professional certifications, such as the Affiliate & Partnerships Industry Fundamentals Certification. Additionally, the collaborative atmosphere encourages team members to engage and share knowledge, ensuring everyone is well-equipped to deliver high-quality solutions.

The culture at impact.com is vibrant and inclusive. As a Systems Analyst, you'll be part of a tight-knit team that values opinions and promotes creativity. We celebrate success together and emphasize an entrepreneurial spirit, recognizing ambition and curiosity in all members. Expect to collaborate with talented individuals and partake in fun, engaging company events!

The expected salary range for a Systems Analyst at impact.com is between $85,000 and $102,000 annually, with the potential for a 5% variable bonus based on company performance. This competitive compensation is complemented by an excellent benefits package designed to support your health, wellness, and work-life balance.

When answering this question, highlight your specific experiences and projects involving Salesforce. Discuss any configurations or implementations you managed, the impact of your work on team productivity, and how you stayed current with Salesforce updates. Mention your familiarity with tools and methodologies that enhance system efficiencies.

Explain your strategy for conducting effective meetings, engaging stakeholders, and documenting their needs. Share examples of user stories you've developed and how you ensure they are aligned with business objectives. Emphasize your communication skills and ability to translate technical details into accessible language for stakeholders.

Provide a comprehensive overview of how you've navigated each phase of the software development lifecycle—gathering requirements, designing solutions, testing, and implementation. Share specific methodologies you've used, such as Agile, and how those methodologies have contributed to successful project outcomes.

Your answer should reflect a blend of technical and interpersonal skills. Discuss the importance of problem-solving abilities, attention to detail, and effective communication. Explain how collaboration and adaptability are crucial in technology roles, especially when working with diverse teams to develop solutions.

Discuss your testing strategies and approaches to quality assurance. Mention how you create and execute test plans and your experience with unit testing. Stress your attention to detail and commitment to delivering user-ready, high-quality solutions that meet business requirements.

Share a specific example that clearly outlines the challenges you faced, your approach to addressing them, and the successful outcome. Highlight your problem-solving skills, collaborative efforts with teams, and any innovative solutions you implemented that contributed to a positive result.

Explain your approach to troubleshooting issues, documenting solutions, and prioritizing support requests. Share how you collaborate with developers or other IT staff to ensure quick resolutions and continuous improvement in system functionality.

Emphasize the critical role of communication in your position. Discuss how you facilitate discussions with business teams to gather requirements, maintain transparency with your development team, and create detailed documentation that keeps everyone aligned throughout projects. Highlight how good communication improves project outcomes.

Reflect on your commitment to ongoing learning. Talk about your methods for staying informed about new developments, whether through professional courses, industry publications, webinars, or networking with peers. Emphasize how this knowledge helps you apply best practices within your role.

This is your chance to express your enthusiasm for impact.com’s innovative approach and culture. Share how the company's vision resonates with your career goals and professional values. Highlight the aspects of the role and company that excite you and how you foresee contributing to their success.