Business Assistant

As a Business Assistant at Indianapolis Endodontics, your main responsibilities will include welcoming patients, managing phone communications, overseeing appointment scheduling, and addressing patient financial concerns. You will work collaboratively with our team to ensure smooth daily operations while maintaining a patient-focused approach.

To qualify for the Business Assistant position at Indianapolis Endodontics, candidates must have at least 3 years of dental administration experience, excellent knowledge of dental procedures, treatment plan presentations, and dental insurance. Familiarity with CDT Codes and experience with Dentrix Ascend software is also required.

At Indianapolis Endodontics, Business Assistants enjoy a positive and collaborative work environment. We prioritize creating a comfortable atmosphere for patients and staff alike, allowing our team to thrive and succeed in delivering high-quality dental care.

As a Business Assistant at Indianapolis Endodontics, you can expect several attractive benefits, including quarterly bonus potential, health, vision, and dental insurance, a 401(k) plan with employer contribution, paid holidays, PTO, and opportunities for continuing education and licensure reimbursement.

Indianapolis Endodontics is committed to the professional growth of its team members. As a Business Assistant, you will have access to a continuing education allowance and licensure/certification reimbursement programs, encouraging you to enhance your skills and stay updated in the dental field.

In your response, highlight specific experiences that demonstrate your understanding of dental procedures and patient management. Discuss your previous roles, key responsibilities, and how they prepared you for the Business Assistant position at Indianapolis Endodontics.

Share specific techniques you use to manage difficult situations, such as active listening, empathy, and clear communication. Providing an example of a past experience can illustrate your ability to maintain a professional demeanor under pressure.

Mention any experience with dental software systems, particularly Dentrix Ascend and any similar applications. Explain how your familiarity with these systems will allow you to excel as a Business Assistant at Indianapolis Endodontics.

Describe your time management strategies and how you prioritize urgent tasks while ensuring all responsibilities are handled efficiently. Providing examples of how you've successfully managed multiple duties in the past can strengthen your response.

Express your admiration for the practice’s commitment to patient care and dedication to excellence. Relate your personal values to those of Indianapolis Endodontics to show you’re passionate about joining their team.

Discuss your methods for continuous learning, such as attending workshops, reading industry publications, or being part of professional networks. Emphasize that staying informed will benefit both you and the practice.

Share a specific story that highlights your commitment to exceptional service. Focus on the impact your actions had on both the patient experience and team dynamics while demonstrating your proactive attitude.

Acknowledge accountability and describe your process for addressing errors transparently with both the patient and your team. Emphasizing your problem-solving skills can show your ability to handle sensitive situations.

Illustrate your attention to detail and organizational skills by explaining how you verify patient information and anticipate scheduling conflicts. Share techniques that help you maintain an efficient calendar, ensuring optimum patient flow.

Highlight traits such as strong communication skills, empathy, organizational abilities, and a dedication to patient care. Relate these qualities to your own attributes to paint a picture of how you would be a great fit for the role.