Sales Manager - job 1 of 2

Informa Markets, a division within Informa, creates global platforms for industries. We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets. These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business.

We also provide year-round online platforms where companies showcase their businesses and products and buyers conduct research, generating valuable leads, and we provide data and digital content that supports the flow of knowledge and transactions in markets.

You will be responsible for achieving sales revenue targets in accordance with the sales plan, and proactively seeking opportunities for revenue growth.  You will be required to take ownership of managing the sales pipeline from prospecting through to contracting. You will establish and develop strong relationships with both existing accounts and new business. You will provide a high level of account management to existing and prospective key accounts. 

Job Summary & Responsibilities

Key Performance Indicators

• Achievement of sales revenue targets within timelines
• Account development and new business
• Team achievement of sales activity and revenue targets
• Timely & accurate reporting of sales results and activities
• Exhibitor satisfaction levels

Main Responsibilities

Sales and Account Management

• You will drive sales performance in the relevant product assignments supporting sales team as well as ensuring individual achievement of set revenue targets in accordance with the sales plan
• You will ensure the sales focus and direction is maintained and/or readjusted where necessary
• You will oversee account management
• You will field incoming leads
• You will build and maintain strong client relationships by keeping in regular contact with existing clients throughout the event cycle
• During events you will provide on-site account management to achieve high exhibitor satisfaction levels
• You will look to develop new business and revenue streams, including sponsorship and other non-square metre revenue sources through market research, telephone contact, industry networking and client meetings

Management and Reporting

• You will oversee the continual and accurate data capture of sales activities/calls and updating the CRM as per sales operations procedures
• You will maintain sales progress reports (e.g. revenue vs target, activity reporting etc.)
• You will monitor the debt reports and assist the finance team with revenue collection
• You will ensure up to date market intelligence is available for the marketing manager to assist with exprom and visprom campaigns
• You will continually monitor and research the market using online resources, gaining customer feedback, attending competitor events where appropriate, and industry networking
• You will have an understanding and awareness of floor plan optimisation
• You will ensure consistent and effective communication with other internal stakeholders relating to assigned products including operations, marketing, finance to maximise client experience.
• There may be times where you are asked to perform other duties commensurate with the grade and level of responsibility.

Essential

• You will have significant and successful experience in an events sales role
• You will be computer literate and proficient in the use of commonly used business software
• You will be effective in verbal and written English communication skills as well as an Arabic speaker
• You will have strong interpersonal skills
• You will have commercial awareness

Desirable

• Awareness of exhibition production
• Experience of growing and developing new markets and products
• Tele-sales, media sales or exhibition background
• Relevant industry knowledge
• Understating of event cycles

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include: - 

• Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive and most of us balance time in the office with time working remotely
• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Time out: 30 days annual leave, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Broader impact: take up to four days per year to volunteer
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• A comprehensive company funded private medical insurance with optical and dental coverage 
• Strong wellbeing support through EAP assistance, access to mental health first aiders, and access to health apps and more 
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed.

As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information. See how Informa handles your personal data when you apply for a job here.