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VP, Programs and Operations - job 2 of 2

Company Description

Informa Festivals marks an exciting new chapter in B2B events, bringing some of the world's most influential creative, technology and business festivals together. We’re combining prestigious brands like Cannes Lions, Black Hat, Money20/20 and London Tech Week with cutting-edge marketing intelligence platforms and advisory services to deliver unmissable experiences and insights.

Our festival-led approach reimagines traditional B2B events, creating powerful, immersive experiences that drive innovation and industry advancement. Building on decades of expertise and powered by Informa's international reach, we're shaping the next generation of business festivals.

Effie Worldwide is now a part of Informa Festivals. Effie exists to lead, inspire, and champion marketing effectiveness across the globe – both the practice and its people. Through its Awards, Academy, and Insights programs, Effie serves as a forum for the global marketing community to come together to learn, set benchmarks for excellence, and ultimately make marketing better. Winning an Effie Award has been a globally recognized symbol of outstanding achievement for over 50 years.

Job Description

We're looking for a VP, Programs and Operations to join our team in New York as part of our Effie Awards function.

As the VP, Programs and Operations you will oversee operations, planning, and execution of our Awards program. You will bring strong programs focus, overseeing multiple aspects of the Awards development, scheduling, logistics and data integrity. 

Travel Requirements: This role requires travel up to 15% of time, including domestic and occasional international travel.

Key Responsibilities 

Program Management & Development

  • Oversee the strategy, development, and execution of the Effie Awards programs ensuring all components from entry submissions to judging and post-event recognition run smoothly and meet deadlines.

  • Collaborate across internal teams (e.g., Marketing, Data, Insights) to align efforts and ensure a seamless awards process. 

  • Continuously identify and implement process improvements across the awards lifecycle to increase efficiency and reduce complexity, including areas such as entry submissions, judging and data collection. 

  • Assist in the growth and development of the awards program, including contributing to pricing models, product updates, and the addition of new award categories. 

Operational Efficiency & Technology Integration 

  • Work closely with the product and technology teams to improve the efficiency of the awards software platform, ensuring any updates or changes align with program requirements and improve overall program operations. 

  • Ensure data integrity, accuracy and across all systems, taking the lead on identifying opportunities to capture valuable data that can inform decisions and improve program effectiveness. 

  • Lead and oversee the entry collection and publication process, ensuring a seamless and efficient workflow to support the growth and accessibility of the Effie Case Library. 

Team Leadership & Development 

  • Identify opportunities for growth and development within the team to support long-term success. 

  • Oversee the onboarding and training of new staff members, ensuring they are set up for success and understand organizational processes. 

  • Establish and maintain processes for documenting key operational knowledge, ensuring continuity and reducing risk for the organization. 

Strategic Leadership & Awards Program Growth 

  • Stay up to date on market trends, shifts in the marketing industry, and changes in competitive awards programs to ensure the Effie Awards stay relevant and continue to lead the field. 

  • Proactively represent the Effie Awards to external stakeholders, including agencies, industry leaders, and potential partners, promoting the value and prestige of our brand. 

  • Act as a key public-facing representative for Effie, often moderating sessions or acting as a liaison during judging events, ensuring smooth communication and coordination.

Qualifications

  • At least 15 years of experience in project management, operations leadership, or program management, agency experience required.

  • Proven track record of managing and motivating teams, with the ability to provide clear direction and manage cross-functional projects.

  • Strong background in leading large, complex projects with multiple stakeholders, timelines, and moving parts.

  • Experience identifying and implementing process improvements, streamlining workflows, and driving automation in a project-based environment.

  • Ability to manage data-related aspects of projects, ensuring consistency, accuracy, and security across platforms and systems.

  • Excellent written and verbal communication skills, with the ability to engage internal teams, industry leaders, and external partners.

  • Experience in managing international programs or cross-regional projects is a plus.

  • Proficiency with MS Office applications, project management and CRM software (e.g., Asana, Salesforce). Event Management software experience is desired.

This posting will automatically expire on April 21, 2025.

Additional Information

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it, see what our colleagues have to say at  LifeAt.Informa.com

Our benefits include:

  • Freedom & flexibility: colleagues rate us highly for the flexibility and trust they receive, and we support a range of working patterns
  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
  • Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
  • Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
  • Recognition for great work, with global awards and kudos programs
  • As an international company, the chance to collaborate with teams around the world
  • The salary range for this position is $115K-$140K/YR, depending on experience.

 

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.

Average salary estimate

$127500 / YEARLY (est.)
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$115000K
$140000K

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What You Should Know About VP, Programs and Operations, Informa Group Plc.

Join Informa Festivals as the VP, Programs and Operations and play a key role in our dynamic Effie Awards function based in the bustling heart of New York. This exciting position is perfect for someone with a robust background in project management and a passion for driving excellence in award programs. You'll oversee the planning and execution of the Effie Awards, ensuring everything from entry submissions to judging goes off without a hitch. Your collaborative spirit will shine as you work with internal teams like Marketing and Data to streamline our processes and bring about innovative improvements. In this role, you'll lead the charge in optimizing our awards software platform, making sure everything runs efficiently while maintaining accuracy and data integrity. With your extensive experience, you’ll also mentor your team, ensuring they have the tools and knowledge to thrive. Plus, you’ll keep your finger on the pulse of industry trends to ensure the Effie Awards remain a pinnacle of recognition in the marketing world. Ready for some travel? You’ll be on the go about 15% of the time, engaging with industry leaders and stakeholders to promote our prestigious brand. If you’re looking for a rewarding opportunity where you can truly make an impact, look no further than Informa Festivals and our VP, Programs and Operations role.

Frequently Asked Questions (FAQs) for VP, Programs and Operations Role at Informa Group Plc.
What are the primary responsibilities of the VP, Programs and Operations at Informa Festivals?

As the VP, Programs and Operations at Informa Festivals, you'll oversee the entire lifecycle of the Effie Awards from planning to execution. This includes managing award submissions, coordinating judging processes, ensuring data integrity, and continuously seeking improvements to our operations. You'll collaborate closely with cross-functional teams and act as a key representative at events, driving the success of our awards programs.

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What qualifications are required for the VP, Programs and Operations position at Informa Festivals?

Candidates for the VP, Programs and Operations position at Informa Festivals should have at least 15 years of project management or operations leadership experience, preferably in an agency setting. A proven track record of managing large projects with multiple stakeholders is essential, along with strong communication skills and proficiency in project management software. Experience with international programs is a plus, and a passion for awards programs is highly desirable.

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How does Informa Festivals support professional growth for the VP, Programs and Operations role?

Informa Festivals offers numerous opportunities for professional development, particularly for the VP, Programs and Operations. This includes bespoke training programs, access to LinkedIn Learning courses, and a supportive environment that encourages internal job moves. You'll have the chance to mentor your team, fostering a culture of ongoing learning and collaboration.

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What is the travel requirement for the VP, Programs and Operations position at Informa Festivals?

The VP, Programs and Operations at Informa Festivals is expected to travel up to 15% of the time, which may include both domestic and occasional international trips. Travel is primarily to engage with industry stakeholders and promote the Effie Awards, ensuring you're at the forefront of key industry events.

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What benefits does Informa Festivals offer for the VP, Programs and Operations role?

Informa Festivals provides an extensive benefits package for the VP, Programs and Operations position, including flexible working arrangements, generous PTO that grows with tenure, health and wellness support, and a 401k match. Plus, you’ll be part of a vibrant community focused on diversity and inclusion, with opportunities to volunteer and give back.

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Common Interview Questions for VP, Programs and Operations
Can you describe your experience with program management as it relates to awards programs?

When answering this question, highlight your specific experiences managing awards programs, including any successes you've achieved, your approach to coordinating stakeholders, and any process improvements you implemented. Mention any relevant technologies or software you utilized to manage entries and workflows.

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How do you ensure data integrity and accuracy in your projects?

Discuss your experience with data management and oversight. Talk about the tools you've employed, the processes you've established to maintain data quality, and any challenges you've faced. Emphasize your proactive approach to capturing valuable data for decision-making.

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What strategies have you used to foster collaboration among cross-functional teams?

When asked about this, share examples of how you've successfully worked with diverse teams to achieve common goals. Highlight your communication style, specific collaboration tools you’ve used, and any initiatives you led that brought teams together for successful outcomes.

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How do you approach identifying and implementing process improvements?

Provide a structured approach to continuous improvement that you've followed in previous roles. Discuss tools and methodologies you've used, such as Lean or Agile, and give specific examples of successful changes you implemented that positively impacted efficiency or effectiveness.

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Tell us about a challenging project you managed and how you overcame obstacles.

Share a detailed story about a specific challenging project, focusing on the obstacles faced and the solutions you developed. Discuss how your leadership skills and teamwork contributed to turning the project around and the final outcomes.

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What do you think are the key trends shaping the awards program industry?

Mention current trends in the awards program industry that are critical for keeping programs relevant and effective, such as digital transformation, inclusivity, or shifts in audience expectations. Convey your passion for staying informed and adapting to changing landscapes.

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How do you prioritize tasks and manage multiple projects simultaneously?

Discuss your time management strategies and tools that help you stay organized when juggling multiple responsibilities. Share examples of how you determine priorities, delegate tasks, and ensure timely project delivery.

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In your opinion, what makes a successful awards program?

Describe the elements that contribute to a successful awards program from your perspective, such as clear criteria, well-managed submissions, engaging judging processes, and strong post-event recognition. Express your commitment to excellence in every aspect of program management.

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How do you handle feedback from team members or stakeholders?

Explain your approach to receiving and integrating feedback, emphasizing openness, adaptability, and a focus on continuous improvement. Provide examples demonstrating how feedback has influenced your decision-making or project outcomes.

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What motivates you to succeed in a leadership position?

Share your personal motivations, such as fostering a positive team culture, achieving program success, or innovating within your field. Discuss how these motivations drive your efforts to inspire and lead your team effectively.

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Informa plc is a multinational publishing, business intelligence, and events group. The company was founded in 1998 and is headquartered in London, United Kingdom.

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