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Retail Finance Advice Expert

Working in Global Retail Finance requires interaction with many internal stakeholders (Finance departments in countries and business lines, Management Board, Retail MT, Risk, Capital Management, Group Treasury, Corporate Strategy, COO, Group Finance, COORF and Investor Relations).

 

Our new colleague will grow into a role of becoming a solid relationship manager for the Retail countries: assist in building up a good network with cross-border collaboration, keep a fluent communication line, remains available for any question or request they may have, maintains regular calls with countries, ensures quality of comments for different reports (Flash, Set The Tone, Performance Dialogue, etc.) and helps raise the standard to meet best in class.

 

Our work environment

The Global Retail Finance team consists of 16 Finance professionals, all with their own expertise and generally with 5+ years of experience at various levels of the organization. The team is primarily a Management Accounting & Advice department and is characterized as a flat and flexible organization in order to adapt to the changing environment and priorities. Given the stakeholders of the department, values such as taking ownership of responsibilities and quality control are clearly embedded within the culture of the department.

 

Role & responsibilities

  • Relationship management with the Retail countries / network / cross border cooperation / Hubs. Finalize the transition to Manila Reporting CoE; Networking / interacting with local finance teams (countries); Complete time-tables, increase transparency and predictability, Complete documentation of reports that are offshored
  •  Assist senior management with ad hoc requests, financial analyses and projects  and provide solutions/ insights to complex issues.
  • Co-Responsible for the RFC / DP processes, develop leading indicators helping the RB Business-lines to steer before the fact, improving forecasting capabilities
  • Helps in providing a helicopter view and determines priorities for Retail Banking
  • Taking responsibility of the progress, quality and timely delivery of all the regular activities and projects. Setting clear expectations about the tasks and expected results. Updating the team about the progress and openly address setbacks.

 

Develop monitoring and visualization of financial trends (Mass 2.0/Power BI), while reducing reports.

  • Good collaboration in an effective way with our stakeholders, gathering and addressing the feedback of the of stakeholders on the content and approach.
  • Become frictionless Simplifying & streamlining of all recurrent monthly/quarterly reporting (STT, Flash, PD, min-PD, QPC), including review of current reporting and focusing it to client needs reducing complexity of 1st line reporting (Head of Retail)
  • Strict Cost & FTE Management (cost efficiency programs) both from RB head-office perspective as well as country and functional views, including set-up of new efficiency tracking metrics and clean-up of data quality issues between locations (preparing decision slides for senior management).
  • Retail HO &  Cost Management; Cost & FTE control / analysing / reporting for RB head office teams; Managing investment envelope allocation; Further standardise the cost & FTE functional matrix (drivers / functional / business line views) to enable more automation

How to succeed

We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious, keep learning, take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.

Furthermore, you have:

  • Master in Finance (e.g. Economics or Business Administration)
  • >5-10 years’ experience as a seasoned Finance professional with in retail banking operations.
  • Experience in preparing and delivering management reporting with full P&L and BS scope.
  • You are a proven business partner, you develop networks, building long-term relationships
  • Strong quantitative background and excellent computer skills
  • Strong technical skills (Excel, MASS, PowerPoint)
  • Strong customer focus. Addresses potential customer requirements
  • Initiative: creates opportunities and openings, the use of scenario analysis, predictive analytics and deep dives to get an idea of the future context
  • Already be in possession of the right to work in the EU

 

Rewards & benefits  

We want to make sure that it’s possible for you to strike the right balance between your career and your private life. You can find out more about our employment conditions here.  

The benefits of working with us at ING include: 

  • A salary indication of 6.176 - 9.871 EUR based on 36 hours per week, tailored to your qualities and experience in global job grade 18
  • 36 or 40 hour workweek
  • Individual leave: 24+2 individual holiday days based on 36 hr workweek
  • Diversity leave: 3 days per year (1,5 paid, 1,5 unpaid)
  • CSR days: up to 2 days per year to actively engage in society by volunteering
  • 13th month salary
  • 8% Holiday payment
  • Individual Savings Contribution (BIS), 3.5% of your gross annual salary
  • Mobility card
  • Attractive pension scheme
  • Hybrid working to blend home working for focus and office working for collaboration and co-creation

Want to apply directly?

Upload your CV and motivation letter by clicking the “Apply” button. 

Please note, multiple interview steps involving various business stakeholders will be part of the selection process.

About us 

With 60,000 employees and operations in approximately 40 countries, there is no shortage of opportunities for people with initiative who want to help people take a step ahead in life and in business. Do you want to work at the cutting edge of what’s possible and at the same time ensure you work with integrity and hold the customer’s interests at heart? Do you want to be surrounded by progressive, inspiring, diverse and supportive colleagues? Then there is no better place to invest your talents than at ING. Join us and apply today!

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Average salary estimate

$8023.5 / YEARLY (est.)
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$6176K
$9871K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Finance Advice Expert, ING

If you're passionate about finance and looking for a dynamic role, then the position of Retail Finance Advice Expert at CDR in Amsterdam could be your ideal match. In this pivotal role, you'll engage with various internal stakeholders, including finance departments, management boards, and corporate strategy teams. Your mission will be to cultivate strong relationships with retail countries, ensuring seamless communication and collaboration across borders. You’ll be pivotal in enhancing the quality of reports and analyses, contributing to the team's growth as a management accounting and advice department. You’ll get to work with experienced finance professionals and will have the opportunity to take ownership of projects, ensuring timely delivery and quality control. As part of a flexible environment, your contributions will directly impact the business lines, helping to improve forecasting capabilities and streamline reporting processes. With a strong emphasis on continuous learning, you'll be encouraged to develop your skills further. A successful candidate will hold a Master’s in Finance, have over 5-10 years of experience in retail banking operations, and possess strong technical skills in Excel and Power BI. If you’re ready to step into a role that combines relationship management with financial expertise, consider applying and take your career to the next level with ING.

Frequently Asked Questions (FAQs) for Retail Finance Advice Expert Role at ING
What are the main responsibilities of the Retail Finance Advice Expert at CDR in Amsterdam?

The Retail Finance Advice Expert at CDR in Amsterdam is responsible for relationship management with retail countries, enhancing reporting quality, and ensuring effective communication with stakeholders. You will assist senior management with financial analyses and ad hoc requests, actively drive improvements in the forecasting process, and simplify current reporting methods to meet client needs.

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What qualifications are necessary to become a Retail Finance Advice Expert with ING in Amsterdam?

To qualify for the Retail Finance Advice Expert role at ING in Amsterdam, candidates should possess a Master’s degree in Finance, Economics, or Business Administration. Additionally, having more than 5-10 years of experience in finance, particularly within retail banking, is essential, along with strong technical skills in tools like Excel and Power BI.

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How does the Retail Finance Advice Expert collaborate with stakeholders at ING in Amsterdam?

In the role of Retail Finance Advice Expert, you will engage closely with various internal stakeholders like Finance departments, management teams, and risk management. Regular communication, networking, and collaboration will be key elements to ensure that stakeholder needs are addressed, and feedback is integrated into your financial reporting and analyses.

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What is the work culture like for a Retail Finance Advice Expert at CDR in Amsterdam?

The work culture at CDR in Amsterdam for the Retail Finance Advice Expert is characterized by a flat and flexible organization, promoting innovation and adaptability. Team members come from diverse backgrounds, bringing experience and collaboration into play, which creates a rich learning environment where ownership and quality are prioritized.

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What is the expected salary range for the Retail Finance Advice Expert role at ING in Amsterdam?

The expected salary range for the Retail Finance Advice Expert role at ING in Amsterdam is between €6,176 and €9,871, based on a 36-hour workweek. The compensation is tailored to the candidate's qualifications and experience, aligning with ING’s commitment to competitive salaries and benefits.

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Common Interview Questions for Retail Finance Advice Expert
How do you handle complex financial analyses as a Retail Finance Advice Expert?

When handling complex financial analyses, it’s crucial to approach the problem methodically. Start by clearly defining the objectives of the analysis, gather relevant data, and utilize predictive analytics to derive insights. It's also important to communicate findings succinctly to stakeholders, focusing on actionable recommendations.

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Can you describe your experience with relationship management in finance?

My experience with relationship management in finance involves building and maintaining strong networks with clients and internal stakeholders. I prioritize open communication, seeking feedback regularly, and adapting my approach based on stakeholder needs to foster long-term partnerships.

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What tools or software do you prefer for financial reporting?

I prefer using Power BI for its visualization capabilities, alongside Excel for detailed data manipulation. These tools allow me to present complex data in an accessible manner, aiding effective decision-making processes and improving overall reporting quality.

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How do you ensure accuracy in financial reports?

To ensure accuracy in financial reports, I double-check data sources, maintain comprehensive documentation, and establish regular review processes. Collaborating with team members to spot potential discrepancies before submission is also critical to uphold reporting integrity.

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What is your strategy for improving forecasting capabilities?

My strategy for improving forecasting capabilities revolves around leveraging historical data and market trends, coupled with scenario analysis. Engaging cross-functional teams ensures comprehensive insights that enhance the precision of our forecasts.

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How do you manage your time effectively when juggling multiple projects?

Managing time effectively involves prioritizing tasks based on their urgency and importance. Utilizing project management tools helps me keep track of deadlines and progress, while setting clear expectations with stakeholders promotes transparency throughout the process.

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What techniques do you use for stakeholder engagement?

I use a variety of techniques for stakeholder engagement, including regular updates through meetings, one-on-one discussions, and utilizing feedback tools. Building rapport and understanding stakeholder needs are critical to delivering value in my role.

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Describe a situation where you had to simplify a complex financial process.

In a previous role, I simplified a complex financial reporting process by mapping out each step and identifying redundancies. By consolidating reports and automating data inputs, I was able to reduce complexity and improve our team’s efficiency.

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How do you adapt to changes within the finance industry?

I stay abreast of industry trends through continuous learning, attending workshops, and networking with other professionals. Adapting to change involves flexibility in approach and a willingness to embrace new technologies and methodologies that can enhance our service delivery.

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What customer-focused initiatives have you implemented in your previous roles?

In my previous roles, I implemented customer-focused initiatives such as feedback loops that allowed clients to share their experiences directly with our finance team. This practice helped us refine our processes based on customer insights, ultimately improving satisfaction and fostering loyalty.

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Full-time, hybrid
DATE POSTED
April 7, 2025

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