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Shipping Coordinator - Day Shift - job 1 of 3

Job Description

Ingram Content Group (ICG) is hiring a Shipping Coordinator to contribute to our Operations team in Jackson, TN. 

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization.  We ensure that our distribution centers and warehouse facilities function at maximum efficiency.   Safety is a core value in our distribution environment.  We emphasize this through training, education and accident prevention programs.  Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement. 

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways.  If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

What You'll Need:

  • 6 months continuous work experience

What You’ll Do:

  • Assembles cartons for orders, secures product, seals the carton, label carton, sends down appropriate shipping line based on routing instructions
  • Lifts cartons on and off conveyors to send down appropriate shipping line for pickup carrier
  • Corrects carton weight as needed
  • Ensures all paperwork is attached to completed export shipments
  • Prints shipping labels
  • Utilize office equipment such as PC, PKMS, UPS Worldship
  • Ensure DHL shipments match end of day manifest

Additional Information

 Why You Should Apply:

  • Casual dress code
  • Convenient location
  • Great schedule!
  • Overtime available during peak seasons

 Schedule: 8:30am-5pm

 

The world is reading, and Ingram Content Group (“Ingram”) connects people with content in all forms. Providing comprehensive services for publishers, retailers, libraries and educators, Ingram makes these services seamless and accessible through technology, innovation and creativity. With an expansive global network of offices and facilities, Ingram’s services include digital and physical book distribution, print-on-demand, and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC, Ingram Publisher Services LLC, Lightning Source LLC, Ingram Library Services LLC, Tennessee Book Company LLC, Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, work related mental or physical disability, veteran status, sexual orientation, gender identity, or genetic information.

EOE – Race/Gender/Veterans/Disabled

We participate in EVerify

EEO Poster in English 
EEO Poster in Spanish 

 

Ingram Content Group Glassdoor Company Review
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CEO of Ingram Content Group
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Shawn Morin
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$35000K
$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shipping Coordinator - Day Shift, Ingram Content Group

Ingram Content Group (ICG) is on the hunt for a friendly, detail-oriented Shipping Coordinator to join our operations team in Jackson, TN. If you’re passionate about making a difference and want to be part of a team that helps the world read, this is the opportunity for you! Here at Ingram, we value safety and efficiency, ensuring that our distribution centers run smoothly to serve our customers' needs. As a Shipping Coordinator, your day will include assembling and securing cartons for orders, utilizing office equipment for shipping labels, and making sure all paperwork is ready for a seamless export shipment process. You’ll be lifting cartons, so a good level of physical fitness is a must. Enjoy a casual dress code and a great schedule from 8:30 am to 5 pm, with potential overtime during peak periods. If you're someone who thrives in a customer-centric environment and wants to contribute to a culture of collaboration and process improvement, we’d love to meet you. Come help connect people with the content they crave in the simplest way possible!

Frequently Asked Questions (FAQs) for Shipping Coordinator - Day Shift Role at Ingram Content Group
What are the main responsibilities of the Shipping Coordinator at Ingram Content Group?

The Shipping Coordinator at Ingram Content Group plays a critical role in assembling, securing, and preparing shipments for delivery. Key responsibilities include lifting and moving cartons, ensuring all documents are correctly attached to shipments, printing shipping labels, and utilizing office equipment for efficient shipping processes. This position requires attention to detail and a commitment to safety.

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What qualifications do I need to become a Shipping Coordinator at Ingram Content Group?

To become a Shipping Coordinator at Ingram Content Group, candidates should possess at least 6 months of continuous work experience. It's beneficial to have a good understanding of shipping processes, as well as familiarity with office equipment like PCs and shipping software like UPS Worldship.

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What does a typical work schedule look like for a Shipping Coordinator at Ingram Content Group?

Shipping Coordinators at Ingram Content Group follow a regular schedule of 8:30 am to 5 pm, but during peak seasons, there may be opportunities for overtime. This schedule provides a great work-life balance while fulfilling an essential role in the operations team.

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How does Ingram Content Group ensure safety in the Shipping Coordinator role?

At Ingram Content Group, safety is a core value, particularly in distribution environments. The organization emphasizes safety through comprehensive training, educational resources, and accident prevention programs, ensuring all Shipping Coordinators are well-equipped to work safely and efficiently.

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What is the work environment like for a Shipping Coordinator at Ingram Content Group?

The work environment for a Shipping Coordinator at Ingram Content Group is collaborative and dynamic, with a focus on process improvement and customer satisfaction. The company promotes a casual dress code, fostering a comfortable atmosphere, while also encouraging innovation and teamwork among employees.

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Common Interview Questions for Shipping Coordinator - Day Shift
What experience do you have that makes you a good fit for the Shipping Coordinator position?

Prepare to summarize relevant experiences in logistics or shipping that highlight your attention to detail and ability to meet deadlines. Discuss any past roles that required physical stamina and customer-centric service.

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How do you prioritize tasks during busy shipping periods?

Explain your approach to managing time and tasks effectively, perhaps by mentioning tools or methods you use for prioritization while maintaining a high quality of work.

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Can you tell us about a time you solved a problem at work?

Share a specific example that showcases your problem-solving skills, perhaps when you faced shipping or inventory challenges, and how you addressed them effectively.

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What shipping software are you familiar with?

Highlight your familiarity with any shipping software, including UPS Worldship or similar platforms, emphasizing your ability to adapt to and learn new technologies quickly.

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How would you ensure accuracy in packaging and shipping?

Discuss methods to verify order accuracy before shipping, such as double-checking paperwork, using scanning technology, or adhering to quality assurance protocols.

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What do you understand about Ingram Content Group's operations?

Demonstrate your knowledge of ICG's commitment to connecting people with content and how the Operations team plays a vital role in facilitating that through efficient shipping practices.

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How do you handle repetitive tasks while maintaining focus?

Explain strategies you employ to stay engaged and motivated during repetitive tasks, possibly highlighting your love for detail-oriented work.

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Describe your experience with physical tasks related to shipping.

Share how your physical capabilities and previous roles prepared you for the demands of a Shipping Coordinator, including lifting cartons and managing inventory flow.

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How would you handle a disagreement with a coworker in the shipping department?

Discuss your approach to resolving conflicts, emphasizing communication and teamwork while focusing on maintaining a positive working environment.

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Why do you want to work as a Shipping Coordinator at Ingram Content Group?

Articulate your passion for logistics, interest in the publishing industry, and how Ingram’s values and commitment to excellence resonate with your personal career goals.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Bringing world class, innovative, cost effective solutions that enable customers to maximize their revenues through the efficient distribution of content in both print and digital forms to markets across the world.

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Full-time, on-site
DATE POSTED
April 15, 2025

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