Nurse Navigator

As a Nurse Navigator at Select Specialty/Regency Hospitals, your key responsibilities include advocating for referred patients during the pre-admission process, coordinating with healthcare teams, and assessing patient needs to develop effective care plans. You'll also work closely with physicians and families to create a continuum of care that best suits patients coming from ICU after surgery.

To qualify for the Nurse Navigator position at Select Specialty/Regency Hospitals, you must hold a valid RN or RRT license. Additional designations such as LPN, PT, or OT may be considered with further review. Strong clinical assessment skills and experience in patient advocacy are essential for this role.

Important skills for a Nurse Navigator at Select Specialty/Regency Hospitals include excellent clinical assessment abilities, superior communication, and relationship-building skills to effectively work with healthcare teams and families. A background in healthcare marketing or business development is a plus, but extensive training is provided.

As a Nurse Navigator with Select Specialty/Regency Hospitals, you will benefit from an extensive onboarding and training program. This will help you gain familiarity with the hospital's processes and enhance your skills in patient advocacy, care coordination, and clinical assessments, ensuring you're fully equipped to succeed in your role.

Working as a Nurse Navigator at Select Specialty/Regency Hospitals comes with numerous benefits, including competitive salary, uncapped monthly bonuses, health insurance options, paid time off, and a retirement plan with company match. We also provide cell phones and laptops for on-the-job use and a supportive environment that promotes work-life balance.

When answering this question, highlight specific instances in your previous roles where you've successfully advocated for patients. Discuss the methods you used to communicate effectively with families and medical teams, and share examples where your advocacy positively impacted patient outcomes.

Emphasize your communication skills and your ability to remain calm and focused during difficult situations. Provide an example of a conflict you've navigated in the past and explain how you facilitated a resolution that prioritized the patient's needs while acknowledging the concerns of the family and staff.

Discuss specific strategies, such as using checklists, patient tracking systems, or collaboration tools. Share how you communicate care plans across different healthcare teams and how you've ensured that all parties involved in a patient's care are well-informed and aligned.

Provide a detailed account focusing on your assessment process, the criteria you used for evaluation, and how you involved other healthcare professionals in developing a comprehensive care plan. Highlight your clinical judgment and problem-solving skills.

Talk about the resources you utilize, such as professional journals, continuing education programs, and nursing conferences. Mention your commitment to lifelong learning and adapting your practices based on the latest evidence and guidelines.

Identify specific challenges, such as managing high-stress situations, navigating complex healthcare systems, or addressing family concerns. Explain how you face these challenges and maintain a patient-centered focus throughout.

Share your interpersonal skills and strategies for effective collaboration. Discuss the importance of mutual respect, clear communication, and ongoing engagement to build strong professional relationships that ultimately benefit patient care.

Discuss specific cases where your intervention significantly improved patient outcomes. Mention measurable results when possible, such as reduced hospital readmission rates or improved patient satisfaction scores, to strengthen your answer.

Explain your approach to counseling families, including your ability to deliver information compassionately. Share strategies for empowering families to make informed decisions while considering their loved one's medical situation and preferences.

Reflect on your values and career goals that align with Select Specialty/Regency Hospitals' mission of patient-focused care. Connect your personal experiences and aspirations with the opportunities offered by the organization to reinforce your interest in the position.