Development Administration Officer

As a Development Administration Officer at IOSH, your primary responsibility will be to review learning materials developed by third-party organizations, ensuring they meet IOSH standards. You will also be tasked with providing feedback and suggestions for improvement, writing clear reports, and supporting administration services within a collaborative team environment. You'll manage your own projects while ensuring quality assurance processes are upheld.

To qualify for the Development Administration Officer role at IOSH, you should have a strong background in health and safety, along with experience in a learning and development setting. Additionally, you must be proficient in Microsoft Office, possess excellent communication skills, and have a knack for writing accurate and constructive reports. Attention to detail is crucial to succeed in this role.

IOSH offers a comprehensive benefits package to its Development Administration Officers, including hybrid working options for a balanced work-life situation, 25 days of annual leave (with the potential to purchase more), private medical insurance, a salary sacrifice pension scheme, and opportunities for professional development, including paid volunteering days.

As a new Development Administration Officer at IOSH, you'll undergo a structured onboarding process that includes an introduction to our team, training on our quality assurance standards, and familiarization with our administrative procedures. Support from your colleagues and tailored resources will ensure you quickly get up to speed in your new role.

Absolutely! At IOSH, we're dedicated to the growth and development of our employees. As a Development Administration Officer, you'll have opportunities for professional growth through ongoing training, performance-related pay schemes, and the ability to take on new challenges in a supportive environment that encourages advancement.

When providing written feedback, I always start by summarizing the strengths of the content or course to set a positive tone. Then I identify specific areas for improvement, aiming to be precise and actionable. I make sure my language is supportive and focused on helping the authors enhance their materials, which aligns with my role as a Development Administration Officer.

In my previous role, I handled several projects simultaneously. I used a digital project management tool to prioritize tasks based on urgency and importance. By breaking down larger projects into smaller, manageable tasks and setting internal deadlines ahead of the final due date, I was able to successfully meet all deadlines without compromising quality.

I have significant experience reviewing learning content from my previous position in education administration. I consistently assessed materials against established quality standards, provided detailed feedback to authors, and suggested improvements. This process honed my ability to evaluate educational content critically, which I bring to the Development Administration Officer role.

In such situations, I believe in open and respectful communication. I would first seek to understand their perspective and share my observations backed by evidence. Together, we could discuss the criteria used for quality assurance and come to a mutual agreement on the necessary improvements, reinforcing our shared goal of maintaining high standards.

I rely on various tools and techniques to maintain accuracy in my reports, including spell checkers and grammar tools like Grammarly. Additionally, I often set my reports aside for a few hours or even a day before reviewing them again with fresh eyes, which helps catch errors I might miss initially. Attention to detail is paramount in my role as a Development Administration Officer.

To effectively prioritize tasks under tight deadlines, I assess each task's urgency and impact on our objectives. I often use a prioritization matrix, focusing on what tasks will deliver the highest value first. This systematic approach allows me to focus on what truly matters while still managing other responsibilities as deadlines approach.

Building rapport with external stakeholders involves active listening, understanding their needs, and consistent communication. I strive to establish trust by being transparent, following through on commitments, and providing timely feedback. This forms a solid foundation that encourages collaboration and ensures a successful partnership.

In my former role, I identified gaps in the assessment of a training program's effectiveness. I recommended enhanced metrics for evaluation based on learner feedback, which substantially improved engagement and comprehension. By implementing these changes, we saw a marked increase in positive learner outcomes, demonstrating the impact of thoughtful improvement.

I am motivated by the opportunity to contribute to enhancing the quality of learning experiences. As a Development Administration Officer, I take great pride in helping organizations meet high educational standards, knowing that my work plays a direct role in fostering safer, healthier workplaces. This sense of purpose drives my commitment.

I stay updated on best practices in learning and development by attending industry webinars, participating in professional networks, and reading relevant literature. Following influential thought leaders on platforms like LinkedIn also provides valuable insights. Continuous learning is essential in this role, and I seek to implement the latest trends and methodologies in my work.