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Business Development Representative

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At Jamf, we believe in an open, flexible culture based on respect and trust. Our track record and thriving work environment all stem from the freedom we grant ourselves to get the job done right. We take pride in helping tens of thousands of customers around the globe succeed with Apple.

The secret to our success lies in our connectivity, while operating with a high degree of flexibility. Work-life balance remains our priority while feeling connected is important to maintain our strong culture, achieve our goals, and thrive as #OneJamf.

What you’ll do at Jamf:

At Jamf, we empower people to be their best selves and do their best work. As a Business Development Representative (BDR), you will be responsible for identifying, developing and qualifying inbound leads. The Business Development Representative is responsible for cultivating relationships with prospective customers through live chat, email, telephone and other routes to market. In this role, you will be a prospective customer’s first point of contact and serve as a brand ambassador by delivering extraordinary service.

This role is offered as hybrid, with the expectation to be in the office 3 days per week. We are only able to accept applications for those based in Minneapolis, MN. #LI-HYBRID

What you can expect to do in this role:

Manage and follow-up on all inbound leads received through the website, live chat, email, telephone, eCommerce and other routes to market as quickly as possible
Cultivate relationships with prospective customers through a variety of mediums including outbound calling, email, and social media
Qualify and identify the needs of prospective customers and coordinate internally to provide a smooth handoff to the sales organization for efficient and timely follow up
Ability to handle multiple projects and deadlines in a fast-paced sales environment
Track and manage activities within Salesforce.com CRM and verify accuracy of data added to the database
Maintain accurate records of leads passed from marketing to sales, conversion rates and success of leads converted into opportunities
Identifies and updates duplicate and mis-identified lead records in Salesforce.com CRM
Coordinate and schedule initial meetings with prospects as needed
Collaborate with the sales team to continuously improve the prospect to customer journey
Maintain an active dialogue with marketing by reporting trends and common questions for improvement of lead flow process
Make refinements to qualification strategy as product enhancements and new features are introduced
Become astute at understanding challenges our prospective customers face and how our product fits their needs
Serve as a brand advocate who contributes ideas, strategies and logic to advance the Jamf brand, culture and vision

What we are looking for:

Experience using CRM systems (Salesforce preferred)
Strong communication and customer service skills
Ability to tailor communication style with multiple personalities and requests
Fast learner, self-motivated, goal oriented
Strong time management and multi-tasking skills
Resourceful and curious to find answers in an unstructured environment
Commitment to a schedule that coincides with the customer’s work day

Why Jamf?

Named one of Forbes Most Trusted Companies in 2024
Named a 2024 Best Companies to Work For by U.S. News
Named a 2024 Newsweek America’s Greatest Workplaces for Parents & Families
Named a 2024 PEOPLE Companies That Care by PEOPLE® and Great Place To Work®
Named a 2024 Best Technology Company to Work For by U.S. News
Named a 2023 Best Workplaces for Women™ by Great Place to Work® and Fortune Magazine
We know that big ideas can come from anyone, so we empower everyone to make an impact. Our 90% employee retention rate agrees!
You will have the opportunity to make a real and meaningful impact for more than 75,000 global customers with the best Apple device management solution in the world.
We put people over profits – which is why our customers keep coming back to us.
Our volunteer time off allows employees to support and give back to our communities.
We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
22 of 25 world’s most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
Over 100,000 Jamf Nation users, the largest online IT community in the world.

What it means to be a Jamf?
We are a team of free-thinkers, can-doers, and problem-crushers. We value humility and the relentless pursuit of knowledge. Our culture flows from a spirit of selflessness and relentless self-improvement - driving both personal growth and collective progress throughout our company. We unite around common goals while respecting personal approaches, believing that fulfilled individuals create a thriving, vibrant workplace.

Our aim is simple: hire exceptionally good people who are incredibly good at what they do and let them do it. We provide the support and resources to let everyone be their authentic, best selves at work, at rest, and at play. We are committed to supporting the continual improvement of Apple in the workplace, the organizations that rely on them and the people who keep it all running smoothly.

Above it all, waves our banner of #OneJamf – and the knowledge that when we stand together, we accomplish so much more than we could alone. We seek individuals who share this unwavering journey toward growth to join us in our quest for constant improvement.

What does Jamf do?
Jamf extends the legendary Apple experience people enjoy in their personal lives to the workplace. We believe the experience of using a device at work or school should feel the same, and be as secure as, using a personal device. With Jamf, customers are able to confidently automate Mac, iPad, iPhone and Apple TV deployment, management, and security – anytime, anywhere – to protect the data and applications used by employees in the workplace, students learning in the classroom, and streamline communications in healthcare between patients and providers. More than 2,500 Jamf strong worldwide, we are free-thinkers, can-doers, and problems crushers who are encouraged to bring their whole selves to work each and every day.

Get social with us and follow the conversation at #OneJamf

Jamf is committed to creating an inclusive & supportive work environment for all candidates and employees. Candidates with disabilities or religious beliefs are encouraged to reach out if they need additional support or alternative options to our recruiting processes to accommodate their disability or religious belief. If you need an accommodation, please contact your Recruiter or Recruiting Coordinator directly. Requests for accommodation will be handled confidentially by Recruiting and will not be shared with the hiring manager. Jamf is an equal opportunity employer and does not discriminate against individuals who request reasonable accommodation for disability or religious beliefs. To request accommodations please email us at recruiting@jamf.com

Average salary estimate

$52500 / YEARLY (est.)

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$45000K

$60000K

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What You Should Know About Business Development Representative, Jamf

At Jamf, we’re on a mission to help people be their best selves, and as a Business Development Representative, you’ll play a crucial role in that journey. Based in Minneapolis, Minnesota, you’ll work in a vibrant, flexible environment that champions work-life balance while connecting with tens of thousands of customers globally. In this hybrid position, you’ll be the first point of contact for prospective clients, managing inbound leads through various channels such as live chat, email, and phone. Your exceptional communication skills and customer service focus will shine as you cultivate these initial relationships, ensuring each customer feels valued and understood. With every interaction, you will embody the Jamf brand, delivering outstanding service and contributing fresh ideas to enhance our processes. You’ll also have a chance to collaborate with the sales team, ensuring seamless handoffs of qualified leads while leveraging Salesforce to track your progress. We're looking for someone resourceful, curious, and passionate about helping customers navigate the Apple device management landscape. If you’re eager to make a meaningful impact on our community and thrive in a dynamic team setting, this may be the perfect opportunity for you. Join us as we revolutionize the tech experience in workplaces around the world, and be part of our incredible #OneJamf culture!

Frequently Asked Questions (FAQs) for Business Development Representative Role at Jamf

What are the responsibilities of a Business Development Representative at Jamf?

As a Business Development Representative at Jamf, you will manage and follow up on inbound leads from various sources. Your responsibilities include cultivating relationships with potential customers through live chat, email, and telephone, qualifying their needs, and ensuring smooth transitions to the sales team. You'll also track interactions in our Salesforce CRM, maintain lead records, and collaborate on strategies to improve customer engagement.