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Lead User Researcher - (Remote - US)

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Lead User Researcher in the United States.

As a Lead User Researcher, you will play a pivotal role in shaping the company's user research function by leading and executing research initiatives across the entire organization. You will establish a comprehensive research practice, utilizing mixed-methods expertise to influence product development and improve business outcomes. This is an exciting opportunity to build a systematic approach to understanding user needs at scale while helping the company maintain a human-centered approach as it grows.

Accountabilities:

  • Own and lead user research initiatives across multiple teams, driving research projects that address key business challenges.
  • Establish and manage a comprehensive research practice, including creating a central repository for all research findings.
  • Develop processes for regular user feedback collection and ensure synthesis of insights across product, design, and development teams.
  • Translate research findings into actionable recommendations that directly inform product roadmaps and decision-making.
  • Lead mixed-methods research, using both qualitative and quantitative methodologies to evaluate user needs and validate product solutions.
  • Collaborate with cross-functional teams to ensure research insights are incorporated into product development processes and that user-centric solutions are prioritized.

  • 5+ years of experience in planning, conducting, and synthesizing user research, with a proven track record of driving impactful research initiatives.
  • Strong expertise in both qualitative and quantitative research methods, with the ability to work independently and with minimal supervision.
  • Experience in scaling research practices within organizations, with a portfolio that showcases high-impact research influencing product direction.
  • Proficiency in research tools such as UserInterviews.com, Maze.co, UserTesting.com, Lookback, Looker, and Qualtrics.
  • Excellent written and verbal communication skills, with the ability to present complex findings clearly to cross-functional stakeholders.
  • Bonus: Experience working in early-stage startups, complex consumer businesses, two-sided marketplaces, or B2B products.
  • Competitive pay, including equity opportunities.
  • Medical and dental insurance with 100% of employee premiums covered.
  • 15 vacation days and 16 paid holidays annually.
  • Free membership to OneMedical for convenient healthcare access.
  • $1,000 per year reimbursable stipend for education and training outside of work.
  • $600 per year stipend for internet service.
  • Up to $1,200 per year in student loan repayment assistance.
  • 401(k) with employer matching and optional HSA.
  • Free snacks, drinks, weekly lunches, and regular team events, including dinners and retreats.
  • Fully remote work flexibility with occasional travel to LA for team retreats (company covered).
  • A collaborative and fun work environment with smart and thoughtful colleagues.

Jobgether hiring process disclaimer:

This job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.


Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.


Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.

  • If you are among the top 5 candidates, you will be notified within 7 days
  • If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.


Thank you for your interest!

#LI-CL1

What You Should Know About Lead User Researcher - (Remote - US), Jobgether

Are you ready to take the lead in user research? We're looking for a talented Lead User Researcher to join our team at Jobgether, a Talent Matching Platform that connects top candidates with amazing opportunities through cutting-edge AI technology. As a Lead User Researcher, you won’t just gather data; you’ll shape our research function and guide key business decisions by leading innovative research initiatives across the organization. This role is your chance to create a comprehensive research practice, utilize your mixed-methods expertise, and advocate for a human-centered approach when influencing product development. Your main responsibilities will include managing user research projects that solve critical business challenges and developing robust feedback processes to funnel insights into our product roadmaps. With over 5 years of experience under your belt, you’ll leverage your knowledge of both qualitative and quantitative methods to evaluate user needs and collaborate with teams across the organization. Plus, you’ll have the chance to showcase your portfolio and the impact of your research on our products. If you’re excited about shaping a user-centric research culture and contributing to a collaborative work environment, we invite you to explore this opportunity with us. With competitive pay, comprehensive benefits, and the flexibility of remote work, this position offers you not just a job, but a pathway to contribute meaningfully in a supportive and dynamic setting.

Frequently Asked Questions (FAQs) for Lead User Researcher - (Remote - US) Role at Jobgether
What are the main responsibilities of a Lead User Researcher at Jobgether?

As a Lead User Researcher at Jobgether, your primary responsibilities will include owning and managing user research initiatives across various teams, driving projects that target key business challenges, and synthesizing insights to inform product development. You’ll establish a comprehensive research practice and regularly collect user feedback, all while translating findings into actionable recommendations. Your mixed-methods expertise will play a crucial role in shaping user-centric solutions.

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What qualifications are necessary for the Lead User Researcher position at Jobgether?

To qualify for the Lead User Researcher role at Jobgether, candidates should have at least 5 years of experience in user research, with a proven track record of driving impactful initiatives. Strong proficiency in both qualitative and quantitative research methods is essential, as well as excellent written and verbal communication skills. Familiarity with various research tools and experience in scaling research practices will be pivotal in this role.

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What tools does Jobgether expect the Lead User Researcher to use?

Jobgether expects the Lead User Researcher to be proficient in tools such as UserInterviews.com, Maze.co, UserTesting.com, Lookback, Looker, and Qualtrics. These tools will facilitate effective user research and help in capturing and analyzing user feedback to improve our products.

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How does the hiring process work for the Lead User Researcher at Jobgether?

The hiring process for the Lead User Researcher position at Jobgether involves an AI-powered 3-step screening process designed to ensure a fair evaluation of candidates. The system assesses your CV and LinkedIn profile to identify the best matches based on qualifications. If you are selected among the top candidates, you’ll be notified within 7 days. Those not selected may still be considered for other similar roles.

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What benefits does Jobgether offer for the Lead User Researcher position?

Jobgether provides a comprehensive benefits package for the Lead User Researcher position, including competitive pay with equity opportunities, medical and dental insurance with 100% of employee premiums covered, 15 vacation days, a $1,000 reimbursement for education, and a stipend for internet services. Additionally, you’ll enjoy a flexible remote work environment and a collaborative company culture.

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Common Interview Questions for Lead User Researcher - (Remote - US)
What methodologies do you typically use in your user research?

In interviews, emphasize your familiarity with various qualitative and quantitative research methods. Mention specific approaches you've successfully utilized and explain how each methodology contributed to achieving meaningful insights.

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Can you describe a user research project you led and its impact?

During interviews, share a detailed example of a project you led. Focus on the objectives, methods used, challenges faced, and how the findings directly influenced product decisions. Quantify the impact for greater effect.

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How do you ensure that user feedback is effectively utilized by cross-functional teams?

Explain how you facilitate communication between teams. Share strategies for synthesizing insights and advocating for user feedback in product development discussions. Highlight any tools or processes you’ve implemented to improve cross-team collaboration.

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What do you consider while translating research findings into actionable recommendations?

Discuss your criteria and thought process in distilling research insights into clear, actionable steps. Provide examples of how you have previously guided teams on implementing these insights successfully.

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How do you handle conflicting feedback from users?

Talk about your approach to managing differences in user feedback. Emphasize the importance of analyzing feedback, looking for patterns, and collaborating with teams to find a balanced solution that meets user needs.

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What experience do you have with user testing tools?

Detail your experience with specific user testing tools, explaining how each tool has helped you in conducting research efficiently. Mention any specific findings that were developed using these tools.

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How do you balance qualitative and quantitative research in your work?

Highlight the strengths of both research types. Discuss how you utilize qualitative insights to explore user behavior while leveraging quantitative data to validate those findings or discover trends, ultimately informing your recommendations.

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Describe how you keep up with industry trends and best practices in user research.

Share your methods for staying current, such as participating in webinars, reading relevant literature, and engaging with the user research community. Emphasize the importance of continuous learning.

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How have you adapted your research processes to suit different teams or projects?

Illustrate your flexibility and adaptability by sharing instances where you tailored research methodologies based on project requirements or team dynamics and ensured successful outcomes.

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What does a successful user research initiative look like to you?

Frame success in terms of how research informs product decisions, user engagement, and organizational growth. Discuss how you evaluate feedback implementation and overall user satisfaction post-initiative.

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DATE POSTED
April 2, 2025

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