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Operations Executive - job 2 of 3

Company Description

Jobs for Humanity is collaborating with CPM to build an inclusive and just employment ecosystem. We support individuals coming from all walks of life.

Company Name: CPM

Job Description

Are you an organised individual who thrives on implementing and optimizing processes? Look no further!

We have an exciting opportunity for you to join our dynamic team as an Operations Executive in Thame. This role offers a competitive salary ranging from £24,000 to £28,500 per annum (depending on experience), a comprehensive benefits package including private Bupa healthcare, and a genuine chance to advance your career.

Ideal Location: Thame, United Kingdom, OX9

Key Responsibilities:

  • Provide and maintain effective communication between internal & external teams and appropriate supplier contacts to ensure efficient sharing & use of information.
  • You will be responsible for supporting our client’s field activities, in the below ways;

  • You will help organise training and events for the field teams
  • To ensure that account toolkits (e.g. Field/Supplier documentation) are produced and dispatched to required standard and timescales.
  • Working with third parties to ensure that account equipment is purchased/distributed, and asset management is completed in support of service delivery, as well as trouble shooting and problem resolution
  • Setting up Salesforce and reporting systems on tablets and phones for the field team.
  • Work with various teams across the business on day-to-day trouble shooting and problem resolution.
  • Review and document current working practices and procedures/ systems. Producing recommendations which would demonstrate a real cost/service improvement.
  • Complete field visits to ensure existing operational processes are fit for purpose. Ensure that the learning from these visits is incorporated into day-to-day processes.

We recognise that people are the key to our success. that is why we place great emphasis on providing exceptional rewards and fostering excellent career development opportunities.

What is in it for you?

  • Hybrid working
  • No weekends (average 37.5hours Monday to Friday)
  • Life Assurance (2X salary)
  • 26 days holiday + Bank Holidays, with yearly increments to a maximum of 31 days (Pro Rata)
  • Employer pension contribution
  • Income protection
  • Private Medical Insurance with Bupa
  • Buy/Sell holiday
  • Go for it - £60 a year towards a hobby or interest
  • Eyecare scheme up to £80 per year
  • Discounts and promotions for a huge variety of retailers!
  • Reward and recognition programme
  • Enhanced maternity/paternity leave

CPM have won the Investors in People Gold award and place great importance on the training and development of our people.

Why work for us

At CPM, we are proud to foster an inclusive work environment. We believe in a workplace that celebrates the unique perspectives and skills of all individuals believing this makes us stronger and more innovative. 

We work in a collaborative environment where great ideas and achievements are shared and celebrated. We believe diversity brings new thinking, which is at the heart of everything we do. We are working to set a standard for creating a culture of equity and belonging.

#LI-SB1

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Average salary estimate

$26250 / YEARLY (est.)
min
max
$24000K
$28500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Executive, Jobs for Humanity

Are you ready to take the next step in your career as an Operations Executive with CPM? Located in Thame, United Kingdom, this role is perfect for organized individuals eager to implement and optimize processes. At CPM, we value diversity and inclusivity, making it an exciting time to join our dynamic team. As an Operations Executive, you'll serve as the backbone of our operations by ensuring effective communication between teams and managing supplier contacts. Your role will involve supporting field activities, such as organizing training and events, setting up Salesforce systems, and troubleshooting challenges that may arise in daily operations. You'll also conduct field visits to assess current processes and offer valuable recommendations for improvements. With a competitive salary ranging from £24,000 to £28,500 per annum depending on your experience and a range of additional perks from private healthcare to generous holiday allowances, this position offers a fantastic opportunity to grow in a supportive environment. At CPM, we understand that our people are our greatest asset. Join us in fostering a collaborative workplace where unique perspectives drive innovation and everyone feels a sense of belonging!

Frequently Asked Questions (FAQs) for Operations Executive Role at Jobs for Humanity
What are the main responsibilities of an Operations Executive at CPM?

The Operations Executive at CPM plays a crucial role in ensuring smooth operations by facilitating effective communication between internal and external teams, organizing training for field teams, managing documentation for account toolkits, and collaborating with suppliers for efficient service delivery.

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What qualifications do I need to be an Operations Executive at CPM?

To thrive as an Operations Executive at CPM, you should have strong organizational and communication skills, experience in process optimization, and a passion for teamwork. Familiarity with tools like Salesforce may be beneficial.

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What kind of career development opportunities are available for Operations Executives at CPM?

CPM places great emphasis on employee training and development. As an Operations Executive, you will have access to a variety of career development resources, mentorship programs, and opportunities to advance within the company.

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What benefits does CPM offer to its Operations Executives?

CPM provides an attractive benefits package for Operations Executives, including private medical insurance, generous annual leave, a pension contribution, and unique perks like £60 a year for hobbies, eyecare schemes, and discounts at various retailers.

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How does CPM foster an inclusive work environment for Operations Executives?

At CPM, inclusivity and diversity are paramount. The company encourages collaboration and values the unique perspectives of all employees as a means to drive innovation, ensuring a workplace culture where everyone feels welcome and valued.

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Common Interview Questions for Operations Executive
What strategies do you use to optimize operational processes?

When discussing process optimization, highlight specific methods you’ve employed in past roles, such as analyzing workflows, identifying bottlenecks, or implementing new technologies like Salesforce to streamline operations.

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Can you describe your experience with managing cross-functional teams?

Share examples of how you’ve effectively communicated and collaborated with various departments, emphasizing your approach to building relationships and resolving conflicts to ensure everyone is working toward common goals.

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How do you handle challenging situations or troubleshooting issues in operations?

Provide an instance where you successfully navigated a complex problem, detailing the steps you took to analyze the issue, engage relevant stakeholders, and implement a solution that minimized disruption to operations.

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How do you prioritize tasks when managing multiple projects at once?

Explain your approach to task prioritization, emphasizing tools or methods you use to assess deadlines, project importance, and resource availability to keep everything running smoothly.

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What experience do you have with reporting systems, like Salesforce?

Discuss specific projects where you utilized Salesforce for reporting and management, emphasizing your familiarity with data analysis, creating reports, and using them to inform decision-making.

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Can you give an example of how you've improved a previous company’s operational workflow?

Share a specific example where you identified an inefficiency and took steps to enhance the workflow, measuring the improvements through metrics like time savings or increased output to demonstrate tangible results.

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What role does communication play in operations management?

Articulate your belief about the importance of clear communication in operations management, and provide examples of how effective communication has helped facilitate smoother operations in your past roles.

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How do you ensure compliance with company procedures and policies?

Discuss methods you use to stay informed about company policies, such as regular training and reviews, and your approach to ensuring compliance, including educating team members and implementing regular checks.

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What attracted you to the Operations Executive position at CPM?

Connect your personal values and career goals to CPM’s mission, emphasizing your appreciation for their commitment to inclusivity and innovation, and how this aligns with your professional aspirations.

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How do you integrate feedback into your operational strategies?

Outline your approach to seeking feedback from team members and stakeholders, and how you utilize that feedback to adapt operational strategies and enhance overall performance in a collaborative environment.

Join Rise to see the full answer
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Full-time, hybrid
DATE POSTED
April 8, 2025

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