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Senior Operations Manager

Senior Operations Manager

Job Description

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.  

In this role, you will:

  • Provide overall team leadership for their asset team in the areas of safety, quality, cost, productivity, continuous improvement, housekeeping/5S, good manufacturing practices (GMP), and more.

  • Partner with other site resources (Continuous Improvement, Reliability, Engineering, etc.) to deliver platform results.

  • Set objectives with a direct and significant impact on plant and sector results, and the delivery of customer service for Kimberly-Clark

  • Emphasize quality as a core value.

  • Meet quality metric objectives (significant events, RFT, Cost of quality).

  • Ensure compliance with FDA and other regulatory agencies.

  • Build strong relationships across Mill teams for continuous improvement.

  • Manage manufacturing costs and develop forecasting strategies.

  • Own asset reliability (unplanned delays, down planning, continuous improvement, etc.).

  • Lead teams using LEAN, LSS, and OPEX methodologies.

  • Manage 100 or more Operators, Process Employees, Reliability Technicians, and Asset Engineers

About Us 

Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.  

 

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth and impact. We’re founded on more than 150 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark. 

 

Led by Purpose. Driven by You. 

About You 

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caringYou want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. 

 
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.  

 

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:  

  • Position typically requires a bachelor’s in engineering, business or
    relevant discipline of 10+ years of equivalent related experience.

  • Experience in Operations, Business, Engineering, Lean Manufacturing, and/or Maintenance

  • Must possess a strong understanding of operations within the Supply Chain.

  • Demonstrated ability to organize, influence and lead a multi-functional team and foster a proactive team environment.

  • Proficiency in LEAN business practices. Can role model and teach 4 step simple problem solving, LSW, Visual Management, 5S.

  • Ability to build and manage a budget

  • Experience in multiple mills, product systems and staff experience, along with leadership of a non-exempt workforce, preferred

  • Ability to travel up to 15%

Total Benefits 

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.  
 

Great support for good health with medical, dental, and vision coverage options with no waiting periods or pre-existing condition restrictions. Access to an on-site fitness center, occupational health nurse, and allowances for high-quality safety equipment.  

  

Flexible Savings and spending accounts to maximize health care options and stretch dollars when caring for yourself or dependents. 

  

Diverse income protection insurance options to protect yourself and your family in case of illness, injury, or other unexpected events. 

  

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare. 

 

To Be Considered 
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.  

In the meantime, please check out the careers website 

 

And finally, the fine print…. 

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world.  We actively seek to build a workforce that reflects the experiences of our consumers.  When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. 

 

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. 

 

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check. 

 

Veterans and members of the Reserve and Guard are highly encouraged to apply. 

Salary Range: $136,500 - $169,000 USD  

 

At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit-Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only. 

Kimberly-Clark will support in-country relocation for the chosen candidate for the role. The benefits provided will be per the terms of Kimberly-Clark’s applicable mobility policies. The benefits/policy provided will be decided at Kimberly-Clark’s sole discretion. 

This is a Grade 8 position in the US.  Grades may vary by location. 

Primary Location

USA-CT-New Milford

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time
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Average salary estimate

$152750 / YEARLY (est.)
min
max
$136500K
$169000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Operations Manager, Kimberly-Clark

If you’re looking to make a meaningful impact, Kimberly-Clark's team is the perfect place for a Senior Operations Manager like you. In this exciting role located in New Milford, Connecticut, you will be at the forefront of our mission to deliver better care for billions of people worldwide. Your leadership will not only oversee team dynamics but will significantly drive safety, quality, and productivity across our manufacturing lines. You’ll collaborate with diverse teams, focusing on continuous improvement while embedding quality as a core value within our operations. Imagine setting ambitious objectives that leave a lasting mark on plant and sector outcomes and ensuring we meet regulatory standards with flying colors. By managing a vibrant workforce of over 100 employees, you will lead initiatives using LEAN and LSS methodologies to enhance asset reliability and productivity. At Kimberly-Clark, the opportunity to innovate exists at every turn, allowing you to channel your passion for better care into sustainable practices. If you thrive in a performance culture and appreciate the flexibility to balance your work with life, we’ve got a spot just for you. Join Kimberly-Clark, where your expertise will help shape an inclusive and fulfilling workplace while also advancing your career in ways you might never have imagined. Come build iconic brands like Huggies, Kleenex, and Scott with us, and let’s achieve great things together!

Frequently Asked Questions (FAQs) for Senior Operations Manager Role at Kimberly-Clark
What are the primary responsibilities of a Senior Operations Manager at Kimberly-Clark?

As a Senior Operations Manager at Kimberly-Clark, your primary responsibilities include leading the asset team in areas like safety, productivity, and quality. You will also be responsible for setting objectives that significantly influence plant results, managing a large team of operators and technicians, and fostering continuous improvement through LEAN and LSS methodologies.

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What qualifications do I need to become a Senior Operations Manager at Kimberly-Clark?

To qualify for the Senior Operations Manager position at Kimberly-Clark, you typically need a bachelor’s degree in engineering, business, or a relevant field. In addition, 10+ years of equivalent experience in operations, along with a strong understanding of supply chain management and proficiency in LEAN practices, are essential.

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What is the work culture like for a Senior Operations Manager at Kimberly-Clark?

At Kimberly-Clark, the work culture is driven by performance and authenticity. As a Senior Operations Manager, you will appreciate a collaborative environment that values safety, respect, and human dignity. The company emphasizes career development and sustainability, with flexible work arrangements that cater to both personal and business needs.

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What benefits can I expect as a Senior Operations Manager at Kimberly-Clark?

As a Senior Operations Manager at Kimberly-Clark, you can expect a range of comprehensive benefits, including medical, dental, and vision coverage. Additionally, flexible savings accounts, educational support, and diverse income protection options are available to enhance your work-life balance and financial security.

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How does Kimberly-Clark approach diversity and inclusion for its Senior Operations Manager roles?

Kimberly-Clark actively seeks to create an inclusive environment that reflects the diversity of its consumer base. For Senior Operations Manager roles, the company is committed to building a workforce that embraces different perspectives and experiences, ensuring that every team member can contribute authentically and make a meaningful impact.

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Common Interview Questions for Senior Operations Manager
How do you ensure a culture of safety in your team as a Senior Operations Manager?

To promote a culture of safety as a Senior Operations Manager, it's important to lead by example. Regular safety audits, team training sessions, and open communications regarding safety concerns go a long way. Creating an environment where team members feel comfortable reporting hazards and suggesting improvements fosters a proactive safety culture.

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Can you describe your experience in leveraging LEAN principles in operations?

Certainly! In previous roles, leveraging LEAN principles involved identifying waste in processes, implementing 5S methodologies, and actively engaging team members in continuous improvement projects. Sharing measurable outcomes from these initiatives, like reduced production times or improved quality metrics, will illustrate my capability in applying these principles.

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What strategies do you use to manage a diverse team of operators and technicians?

Managing a diverse team requires strong communication, understanding different perspectives, and fostering an inclusive environment. I focus on building relationships through regular team meetings, encouraging feedback, and ensuring everyone feels valued. Tailoring leadership styles to meet various individual needs has proven effective during my experience.

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How do you handle conflicts within your team?

Handling conflicts is about early intervention and open dialogue. When conflicts arise, I encourage team members to express their viewpoints and facilitate discussions to find mutually agreeable solutions. This approach fosters collaboration and helps to resolve misunderstandings before they escalate.

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What metrics do you use to measure production efficiency?

To measure production efficiency, I rely on a combination of metrics including Overall Equipment Effectiveness (OEE), First Pass Yield (FPY), and production throughput rates. Analyzing these metrics helps identify improvement areas and drive performance enhancements effectively.

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Describe your approach to budget management in operations.

My approach to budget management involves thorough planning, forecasting, and monitoring expenditures closely. I set clear guidelines for cost control while also encouraging innovative cost-saving initiatives from team members. Regular reviews help ensure we are on track to meet our financial objectives.

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How do you foster continuous improvement within your operations?

Fostering continuous improvement begins with instilling a mindset of innovation within the team. I promote regular brainstorming sessions, implement feedback loops on processes, and encourage participation in LEAN workshops. Celebrating small wins reinforces the value of continuous improvement.

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What experience do you have with regulatory compliance in manufacturing?

I have extensive experience with regulatory compliance, ensuring all processes adhere to FDA and other agency standards. This includes routine audits, strict documentation practices, and training employees on compliance protocols to maintain the integrity of operations.

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How do you stay updated on industry trends relevant to operations management?

Staying updated involves attending industry conferences, participating in professional organizations, and subscribing to relevant publications. Networking with other professionals in the field helps exchange insights and best practices that can be implemented within operations.

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What leadership style do you use as a Senior Operations Manager?

My leadership style is collaborative. I believe in empowering team members by involving them in decision-making processes and promoting a culture of trust and respect. This leads to higher engagement levels, motivating the team to achieve their best work.

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Our purpose is to deliver Better Care for a Better World.

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Full-time, hybrid
DATE POSTED
April 13, 2025

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