As an Account Executive (Mid Market) at KnowBe4, you'll be tasked with promoting our products, managing customer relationships, and identifying new business opportunities. Your role includes achieving monthly sales quotas, tracking and forecasting prospects, and actively seeking engagement through cold calling and networking.

To qualify for the Account Executive (Mid Market) position at KnowBe4, you should possess a bachelor’s degree and ideally have 1-3 years of experience in software sales, particularly within the IT Security space. Familiarity with Salesforce and a driven, self-starting attitude are crucial!

In the Account Executive (Mid Market) role at KnowBe4, the hybrid model allows you to work flexibly between our Clearwater office and your home. This setup is designed to maximize your productivity while providing the necessary collaboration and resources available in the office.

Success in the Account Executive (Mid Market) role at KnowBe4 requires excellent verbal and written communication skills, strong sales acumen, and a solid understanding of IT security concepts. Being stats-driven, collaborative, and a motivated self-starter will also serve you well.

As an Account Executive (Mid Market) at KnowBe4, you will receive comprehensive training on our products and sales processes, along with continued support from experienced team members. This ensures you have all the resources necessary to succeed and thrive in your new role.

In preparing to answer this question for the Account Executive (Mid Market) role, highlight your strategies for research, networking, and relationship building. Discuss specific methods you've used to identify potential leads, and back your claims with examples of successful conversions.

When discussing your approach to managing customer relationships, focus on communication, follow-ups, and personalized engagement. Share an example of how you've successfully resolved customer queries or strengthened a business relationship.

For this question, connect your previous sales experience to IT security products you’ve sold. Elaborate on your familiarity with the industry, notable trends, and how you can leverage your expertise to promote KnowBe4’s offerings effectively.

Detail a specific instance where you surpassed sales targets in your previous role. Explain the strategies you employed, the challenges you overcame, and the outcomes that resulted from your hard work and determination.

When answering this question, convey your methods for effective cold calling and prospecting. Include techniques like setting objectives, researching your prospects, and emphasizing the value you bring to the table.

Demonstrate your ability to handle objections by discussing how you listen actively to client concerns and respond thoughtfully. Share examples where addressing objections led to a successful sale.

Discuss the CRM tools you have used in your previous roles. For the Account Executive position at KnowBe4, emphasize your experience with Salesforce and how it has helped manage pipelines and customer communications effectively.

Collaboration is key to success in sales. Share an example of how you worked alongside peers, highlighting the outcomes and any best practices learned from your collaborative efforts.

Explain your organizational strategies, such as using to-do lists, CRM reminders, and time management techniques that help you stay focused and productive, especially in a role with varied responsibilities like the Account Executive (Mid Market) at KnowBe4.

Discuss your passion for IT security and how understanding its importance in today's digital landscape motivates you to excel in the sales process. Providing personal anecdotes can help convey your enthusiasm authentically.