Senior Account Manager (Maritime)

As a Senior Account Manager (Maritime) at Kpler, you will manage a portfolio of key accounts while meeting growth sales quotas. Your responsibilities will include providing insights for budgeting and multi-year planning, collecting product and competition feedback, maintaining CRM records, and supporting corporate projects. This role positions you as a vital commercial partner, where your contribution impacts the broader organization.

To be considered for the Senior Account Manager (Maritime) role at Kpler, you should have a minimum of 5 years of experience in a relevant field, specifically in selling data/tech/SaaS products to the maritime industry across EMEA. Excellent communication skills, fluency in English, and a self-driven attitude are also crucial for success in this role.

Kpler provides a comprehensive onboarding and training program for the Senior Account Manager (Maritime) role. New hires receive training on Kpler's products, sales methodologies, and client management. Ongoing support and resources will also be available, ensuring that you feel equipped to excel in managing your accounts and contributing to the company mission.

Yes, the Senior Account Manager (Maritime) role at Kpler may involve travel as part of engaging with clients across the EMEA region. Building strong relationships is a core part of this position, and traveling to meet clients can help facilitate this process.

A successful Senior Account Manager (Maritime) at Kpler is driven, self-disciplined, and able to operate effectively in fast-paced environments. Strong communication skills and a collaborative spirit are keys to represent the company well externally and work with internal teams to maximize results. A commitment to customer satisfaction and innovative problem-solving is essential.

When answering this question, outline your specific roles and achievements in the maritime sector, especially in sales. Highlight your understanding of the industry's complexities and how your background aligns with Kpler's mission of simplifying trade information.

Discuss your approach to account management, including your methods for building relationships, understanding client needs, and setting goals to meet or exceed sales quotas. Share specific examples demonstrating your strategies and outcomes.

Explain your approach to gathering and implementing client feedback. Emphasize the importance of actively listening to client needs and relaying that information to the appropriate teams to ensure improvements and solutions are addressed.

Discuss how technology influences decision-making and efficiency in the maritime sector. Provide insights into how digital solutions can enhance relationships and boost sales performance, showcasing your knowledge of current trends.

Emphasize the significance of regular check-ins, sharing best practices, and using collaboration tools. Describe how you actively seek to align team goals and ensure everyone is on the same page for achieving organizational objectives.

Use the STAR method (Situation, Task, Action, Result) to effectively convey your experience. Focus on your analytical skills in addressing client issues, emphasizing your commitment to customer satisfaction, and the positive outcome that resulted from your actions.

Share specific CRM systems you have used in previous roles, detailing how you maintain records, track interactions, and utilize data analytics to inform your sales strategy. Highlight your organizational skills and the importance of accurate data management.

Again, use the STAR method to illustrate how you set goals, tracked your progress, and exceeded the quota you were assigned. Mention any unique tactics you employed and how you adjusted your strategies as needed.

Focus on your time management strategies, such as creating daily checklists, setting deadlines, and minimizing distractions. Share how maintaining a structured schedule has been essential to your productivity when working remotely.

Express your enthusiasm for Kpler’s innovative approach to the maritime industry and the opportunity to work with a diverse and expert team. Relate this interest back to your professional goals and how the company aligns with your values.