Small Business Lending Loan Processor

As a Small Business Lending Loan Processor at Lake Michigan Credit Union, you will be tasked with generating loan documents, performing loan closing tasks, and onboarding loans into our systems. You will also monitor the lender CRM platform for loan applications, collect financial documents from borrowers, and provide support for member inquiries regarding loans. This role requires attention to detail and compliance with applicable laws and regulations, ensuring a smooth lending process.

To become a Small Business Lending Loan Processor at Lake Michigan Credit Union, you need a minimum of one year of relevant experience and a high school diploma or equivalent. It's essential to possess a high level of trust, credibility, and diplomacy, as you'll be working directly with our members and handling sensitive financial information. Previous experience in lending or financial services can be advantageous.

Lake Michigan Credit Union is committed to the growth and development of its employees, including Small Business Lending Loan Processors. We provide on-the-job training, ongoing support, and numerous career advancement opportunities. Our rich culture encourages innovation and professional growth, helping you refine your skills and advance your career in a supportive environment.

As a Small Business Lending Loan Processor with Lake Michigan Credit Union, you'll enjoy a comprehensive benefits package that includes weekly pay, a robust health and wellness plan, retirement options with a company match, and tuition reimbursement. There are also generous paid time off policies, including vacation, personal days, and sick leave, empowering you to maintain a healthy work-life balance.

The work environment for a Small Business Lending Loan Processor at Lake Michigan Credit Union is collaborative and member-focused. You will be part of a talented team that prioritizes friendly service and innovation. With an emphasis on professional growth, you'll find opportunities to develop your skills and contribute meaningfully to our mission of serving our members' financial needs.

In answering this question, focus on your practical experience with generating and managing loan documentation. Discuss the software you've used, the types of loans you've processed, and any specific methods you employ to ensure accuracy and compliance in documentation.

When addressing this question, emphasize your organizational skills and ability to prioritize. Provide examples of how you've successfully managed workloads in previous roles, utilizing tools or systems to streamline your processes effectively.

In your response, highlight your understanding of relevant lending regulations, such as the Bank Secrecy Act, and how you stay updated. Explain your processes for ensuring compliance throughout the loan processing stages, showcasing your attention to detail.

For this question, demonstrate your customer service and conflict resolution skills. Discuss your approach to understanding the borrower’s concerns, providing clear information about their loan terms, and working towards a satisfactory resolution while adhering to company policies.

In your answer, discuss any loan processing software you've utilized, like LaserPro or CRM platforms. Highlight your proficiency with these tools and how they have helped enhance your loan processing efficiency and accuracy.

Emphasize your systematic approach to data entry, including double-checking information and using software that minimizes errors. Share any tools or techniques you've developed that help maintain data integrity during the loan application process.

When sharing your experience, choose a specific challenging case you're proud of. Discuss the obstacles you faced, steps you took to resolve the situation, and the positive outcomes that resulted from your efforts.

Focus your answer on your systematic approach to verification. Talk about the documents you request, methods you use to cross-check information, and how you ensure that everything is accurate before reaching the underwriting phase.

Discuss your proactive nature in staying updated with lending policies. Mention any relevant resources you utilize, such as industry websites, webinars, or training sessions, as well as your commitment to continuous learning within the finance sector.

In your response, express your enthusiasm for the role and align your personal values with Lake Michigan Credit Union’s mission of serving its members. Highlight specific aspects of the company culture, benefits, or growth opportunities that attract you to the position.