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People Advisor (HR Business Partner) - Consumer Relationships image - Rise Careers
Job details

People Advisor (HR Business Partner) - Consumer Relationships

End Date

Saturday 12 April 2025

Salary Range

£59,850 - £66,500

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Flexibility in when hours are worked, Hybrid Working, Job Share, Reduced Hours

Job Description Summary

TITLE: People Advisor - Consumer Relationships
LOCATION: Leeds or Bristol
HOURS: 35 hours, full time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.

Consumer Relationships is at the centre of the Group’s growth strategy to deepen our consumer relationships through personalised experience and outstanding customer service. Our people are key to helping us increase the pace and performance of what we deliver for our customers.

Job Description

As part of the Group People and Places function, we’re looking for a People Advisor to join the Consumer Relationships People Partnering team, supporting our colleagues aligned to Mass Affluent and Brands, Marketing and Experience (BMX).

A day in the life of a People Advisor is fast paced and constantly evolving. As an integral part of the team, you’ll be involved in all aspects of the colleague lifecycle, working with our Centres of Excellence and business teams across topics such as strategic workforce planning, recruitment, culture, organisation design, talent management, reward, learning & development, people risk, and more.

As People Partners, we’re passionate about enabling our businesses to deliver more for customers and we’re looking for someone to work alongside us to:

  • Enable our business teams to deliver their goals through driving forward the people agenda at pace and accelerating culture change
  • Use future focused thinking to proactively solve challenges and mitigate people risks
  • Support our people leaders to build high-performing, inclusive teams
  • Use people data and insight to identify key priorities and influence tangible action
  • Land and embed people initiatives, products and policy changes

We’re looking for people with expertise in core HR disciplines who can:

  • Build trusted and honest relationships
  • Apply sound judgement using data and insight to inform decision making and drive change
  • Push the boundaries and constructively challenge
  • Lead key initiatives using people expertise
  • Collaborate with our Centres of Excellence to design and deploy our People propositions and products
  • Ruthlessly prioritise to spend time on the things which make the most impact

We also offer a wide-ranging benefits package, which includes:

  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes including free shares
  • Benefits you can adapt to your lifestyle, such as discounted shopping
  • 30 days’ holiday, with bank holidays on top
  • A range of wellbeing initiatives and generous parental leave policies

About working for us:

Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms. We’re committed to creating a consciously inclusive workplace where our colleagues can be themselves, thrive and perform at their best.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

As an inclusive employer, we offer Workplace Adjustments for colleagues with a disability (which may include long-term health and neurodivergent conditions) where it is reasonable to do so. This could include flexibility with regards to office attendance, location, and working pattern. We are proud to be a Disability Confident Leader. If you have a disability, you can also apply via our Disability Confident Scheme (DCS). Through the DCS, we guarantee to interview a fair and proportionate number of applicants with a disability, whose application meets the minimum criteria for the advertised job role.

We also provide adjustments that are reasonable throughout the recruitment process to reduce or remove barriers for applicants with a disability, long-term health condition or neurodivergent condition. If you’d like an adjustment to the recruitment process just let us know.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks.  We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. 

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

Average salary estimate

$63175 / YEARLY (est.)
min
max
$59850K
$66500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About People Advisor (HR Business Partner) - Consumer Relationships, LBG

If you’re an HR professional looking to take your career to the next level, the People Advisor (HR Business Partner) position at Lloyds Banking Group in Leeds is a fantastic opportunity! As part of the dynamic Consumer Relationships team, you'll play a pivotal role in driving the people agenda forward, ensuring our colleagues are supported and equipped to achieve their goals. Your day-to-day will be bustling with activities linked to strategic workforce planning, recruitment, people management, and much more. You'll collaborate with internal experts to design people initiatives that enhance our inclusive culture and create high-performing teams. We're looking for passionate individuals who can build trust and foster honest relationships with our people leaders. Your expertise in core HR functions will be invaluable as you leverage data to inform your decisions and push for meaningful change. At Lloyds Banking Group, we believe our inclusive environment allows everyone to thrive, and your unique perspective will help us reflect the diverse society we serve. Plus, with a generous benefits package, flexible working options, and a commitment to employee well-being, you'll find not just a job, but a place to grow your professional journey. So, if you're ready to make an impact and support our mission to help Britain prosper, consider joining us as a People Advisor in Leeds!

Frequently Asked Questions (FAQs) for People Advisor (HR Business Partner) - Consumer Relationships Role at LBG
What are the main responsibilities of a People Advisor at Lloyds Banking Group?

As a People Advisor at Lloyds Banking Group, you'll support various HR initiatives within the Consumer Relationships team. Key responsibilities include strategic workforce planning, recruitment, talent management, and employee engagement. You'll also collaborate with senior leaders to drive culture change and implement people initiatives aimed at enhancing team performance.

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What qualifications are needed for the People Advisor position at Lloyds Banking Group?

To succeed as a People Advisor at Lloyds Banking Group, candidates typically need a background in HR with strong expertise in core HR disciplines. Relevant qualifications such as a CIPD certification can be beneficial. Additionally, having experience in people analytics and organizational design will give you an edge in this role.

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How does the People Advisor role contribute to the success of consumers at Lloyds Banking Group?

The People Advisor role directly contributes to the success of Lloyds Banking Group's consumers by enabling teams to deliver exceptional customer experiences. Through strategic people initiatives and support for leadership development, you'll help foster a culture of high performance and inclusivity, which ultimately leads to better service for our customers.

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What is the work environment like for a People Advisor at Lloyds Banking Group?

As a People Advisor at Lloyds Banking Group, you'll enjoy a hybrid work environment, spending time both in the office and remotely. This flexibility supports a healthy work-life balance. The collaborative culture within the Consumer Relationships team emphasizes teamwork and inclusivity, making it an engaging and supportive place to work.

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What career growth opportunities are available for People Advisors at Lloyds Banking Group?

Lloyds Banking Group offers a plethora of career advancement opportunities for People Advisors. Given the organization’s size and focus on nurturing talent, you can expect pathways into more senior HR roles, specialized positions within HR functions, and continuous professional development through trainings and leadership programs.

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Common Interview Questions for People Advisor (HR Business Partner) - Consumer Relationships
What do you understand by the term people partnering in HR?

People partnering is a collaborative approach where HR professionals work closely with business leaders to align HR strategies with organizational goals. Shape your answer by sharing how you've previously fostered these relationships and contributed to strategic business outcomes.

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Can you describe a time when you used data to influence a decision in HR?

Focus on a specific instance where HR analytics provided insight into workforce trends or performance issues, leading to data-driven actions. Be clear about your role and how your analysis helped improve team effectiveness or engagement.

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How do you handle conflict within a team?

Describe your approach to conflict resolution, emphasizing active listening and communication skills. Use examples to demonstrate how you facilitated discussions to achieve a positive outcome for all parties involved.

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What strategies do you use for talent management?

Share your knowledge of talent management strategies, such as succession planning, employee development programs, and performance reviews. Highlight any specific programs you've implemented or contributed to in past roles that resulted in improved employee retention or engagement.

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How do you stay updated with HR best practices?

Mention professional networks, HR conferences, workshops, and online resources like HR blogs or journals that you follow. This shows that you're committed to professional development and staying ahead in the field.

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What role does company culture play in HR?

Discuss the importance of cultivating a positive company culture in enhancing employee satisfaction and productivity. You can also give examples of how you've contributed to fostering a defined and strong organizational culture in your previous roles.

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How do you support diversity and inclusion in the workplace?

Illustrate your commitment to diversity and inclusion by talking about initiatives you've driven or supported. Explain the impact these efforts had on employee morale and company performance, showcasing your understanding of why these values matter.

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Describe your experience with performance management systems.

Share insights about the performance management systems you've used or implemented. Talk about how these systems supported employee growth and alignment with business objectives, emphasizing your understanding of metrics and key performance indicators.

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How do you manage your time and prioritize tasks?

You can share specific techniques you use for time management, like the Eisenhower Matrix or digital tools. Highlight how setting priorities based on urgency and impact enables you to function effectively in a dynamic HR environment.

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What do you think is the biggest challenge facing HR today?

Discuss issues such as adapting to technological advancements, managing remote work dynamics, or navigating cultural changes. Provide a thoughtful perspective on how these challenges influence HR practices and your approach to addressing them.

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DATE POSTED
April 2, 2025

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