Sales Consultant - Home Buying

As a Sales Consultant – Home Buying at Lendi Group, you will be responsible for converting inbound leads into paying clients. Your key duties will include proactively engaging with potential clients to understand their property goals, effectively communicating our value proposition, managing objections, and guiding clients through the sales process to secure upfront payments. Building rapport through discovery calls and follow-ups will be crucial in maintaining engagement throughout the sales journey.

To qualify for the Sales Consultant – Home Buying position at Lendi Group, you should have proven experience in sales, preferably within the real estate or financial services sectors. A strong ability to close sales and handle objections is essential, alongside knowledge of the Australian property market and buyer's agent services. Exceptional communication and negotiation skills are crucial, along with proficiency in CRM tools such as Salesforce. Additionally, being self-motivated and results-driven is key to thriving in this target-based role.

Lendi Group offers a competitive salary package for its Sales Consultants – Home Buying, which includes performance-based incentives, paid parental leave, and loyalty leave after three years of service. Employees also benefit from a fast-paced environment that promotes accelerated career progression, diversity and inclusion initiatives, and regular professional development opportunities. The vibrant workplace culture is complemented by social and networking events, creating a friendly atmosphere for all team members.

At Lendi Group, we believe in investing in our employees' success. Sales Consultants – Home Buying have access to ongoing professional development and training opportunities that enhance their skills and ensure they remain competitive in the mortgage industry. This focus on career growth is part of our commitment to helping team members build successful careers while addressing the dynamic landscape of property lending in Australia.

The sales process for a Sales Consultant – Home Buying at Lendi Group encompasses engaging with potential clients from the initial contact point to signing on. You'll own the entire process, utilizing communication strategies to show clients the value of our buyer’s agent services. You'll guide them through onboarding, ensuring they understand the subsequent steps while maintaining strong rapport. Managing client interactions in a CRM system is essential for tracking your sales funnel and delivering a seamless client experience.

When answering this question, focus on your passion for helping people achieve their property dreams and your admiration for Lendi Group’s innovative approach in the mortgage industry. Draw connections between your past experiences in sales or real estate and the company's mission, emphasizing how your values align with Lendi Group’s objectives.

Discuss your consultative sales style and the importance of listening to client concerns. Share specific strategies you employ, such as asking probing questions to clarify objections, presenting tailored solutions or benefits, and reassuring clients to build trust. Providing a real-life example can make your answer more compelling.

Illustrate your commitment to continuous learning by mentioning resources like industry publications, webinars, networking with real estate professionals, and following market trends. Share experiences where staying informed has positively influenced your sales strategy or client interactions.

Talk about the CRM tools you are familiar with, like Salesforce, and how they enhanced your ability to manage client interactions and track sales progress. Highlight features you found beneficial, such as automated reminders, reporting capabilities, and how they helped streamline your workflow.

Enumerate qualities such as exceptional communication skills, resilience, a consultative approach, and a deep understanding of client needs. Conclude with specific examples from your experience that demonstrate these attributes, perhaps detailing instances where they led to successful sales outcomes.

Provide a compelling story showcasing your ability to build trust and rapport. Detail the objections raised, your thoughtful responses, and the steps you took to reassure the client, leading to a successful conversion. Highlight the outcomes and what you learned from the experience.

Emphasize a client-first approach that includes actively listening to their concerns, educating them about the advantages of working with a buyer's agent, and sharing tailor-made solutions that address their specific needs. Stress the importance of guiding them through the decision-making process without being overly pushy.

Discuss follow-up practices like sending personalized messages, providing market updates, or gifting clients useful information about property investment. These strategies are integral in maintaining long-term relationships and ensuring clients feel valued and supported even after the sale.

Talk about the importance of assessing leads based on factors such as their readiness to buy, urgency of their property goals, or past engagement levels. Discuss using CRM tools to categorize and prioritize leads effectively ensuring that your time is spent on those most likely to convert.

Share your relevant experiences, focusing on specific high-ticket sales you've successfully closed. Highlight the skills and techniques that contributed to your success in these situations, such as lead nurturing, closing strategies, or objection handling, and how they align with the Sales Consultant position at Lendi Group.