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Sales Manager - Agent Services/PropTech

Company Description

Lendi Group is a market-leading digital platform business focused on transforming the home loan industry. It operates the country’s #1 retail mortgage broker – the iconic Aussie Home Loans franchise – and the Australia’s #1 digital mortgage brand, Lendi. Together, with its national network of 1,300 brokers and 230 retail stores, the Lendi Group brands give all Australians the power of choice, and confidence, in one of life’s biggest financial decisions. Building on this market-leading foundation, Lendi Group's vision is to be the undisputed place for Australians to buy and own property through our new Aussie Homes propositions. Lendi Group’s loan book is more than $100b and it was named Australia’s Aggregator of the Year for 2024.

Job Description

We’re looking for a driven and experienced Sales Manager to lead our growing Agent Services team. In this role, you’ll be responsible for building and managing a high-performing sales team, driving new customer acquisition, and scaling revenue growth.

You'll work closely with real estate agents and industry professionals, identifying opportunities to expand our market presence and implementing strategies that deliver results. 

If you’re a sales leader with a proven experience in PropTech and the real estate industry, we’d love to hear from you!

What You’ll Do:

  • Recruit, train, and mentor a high-performing sales team to achieve sales goals
  • Develop and execute sales strategies and tactics to effectively reach and convert potential customers
  • Analyse sales data, identify trends, and implement data-driven improvements to the sales process
  • Foster strong relationships with clients and ensure a high level of customer satisfaction
  • Collaborate with marketing, product, and customer success teams to align sales efforts and maximise business impact
  • Stay informed about industry trends, competitor activities, and market dynamics to inform sales planning

 

Qualifications

  • Strong sales experience in PropTech, with a solid network in the real estate industry
  • Proven ability to lead and develop high-performing sales teams and a track record of exceeding sales targets and driving revenue growth
  • Excellent communication, negotiation, and presentation skills
  • Strong leadership skills with the ability to motivate and coach a high-performing sales team
  • Skilled in using CRM tools like Salesforce, Pipedrive, or HubSpot to track sales and manage pipelines
  • Deep understanding of real estate technology and how agents leverage digital solutions
  • Thrives in a fast-paced, high-growth environment

 

Additional Information

Lendi Group teams operate across Australia and the Philippines. We’re committed to creating a new era of seamless connection in property finance by changing the way Australians experience property lending, for good.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

  • We’ve fully embraced flexible working
  • A vibrant, relaxed, yet professional culture
  • Wellness initiatives with a strong focus on psychological safety
  • We offer generous Paid Parental Leave: we celebrate our growing Lendi Group family with 18-26 weeks leave for primary carers and up to 4 weeks for secondary carers
  • An additional week’s Loyalty Leave each year after reaching 3 years’ service
  • A 24/7 Employee Assistance Program service providing counselling and support

We’re committed to building a diverse and inclusive community for everyone at Lendi Group. Creating a culture that is representative of the world we live in makes us better people and our organisation gains tangible benefits, ultimately this creates a melting pot of creativity.

Our culture is guided by our 3 core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. Our values are part of our core DNA that helps Lendi Group attract, engage and evolve talent and build best-in-class products.

 

Feeling like you don’t meet all the skills listed? That’s ok; we are always on the lookout for different skills, experience, and qualities and so we’d still like to hear from you.

 

#lendigroup #LI-GP1 

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What You Should Know About Sales Manager - Agent Services/PropTech, Lendi Group

Join Lendi Group as a Sales Manager for Agent Services/PropTech in vibrant Melbourne, VIC! In this dynamic role, you’ll be at the forefront of transforming the home loan industry alongside Australia's #1 retail mortgage broker, Aussie Home Loans, and leading digital mortgage platform, Lendi. Your mission? To manage and inspire our talented Agent Services sales team to achieve outstanding results while driving new customer acquisition and scaling revenue growth. You'll connect with real estate agents and industry professionals, identifying new opportunities to expand our market presence. At Lendi Group, we genuinely believe in the power of choice for Australians in their property journey. If you're an experienced sales leader with a background in PropTech and real estate, this is the perfect opportunity to bring innovative strategies to life and make a real difference. Get ready to analyze sales data, foster client relationships, and collaborate with our amazing marketing and product teams, all while staying ahead of industry trends. It’s time to elevate your career at Lendi Group, where a supportive culture and a commitment to inclusivity will help you thrive and flourish in this pivotal role!

Frequently Asked Questions (FAQs) for Sales Manager - Agent Services/PropTech Role at Lendi Group
What are the key responsibilities of a Sales Manager at Lendi Group?

As a Sales Manager at Lendi Group, you'll be responsible for building and managing a high-performing sales team focused on Agent Services and PropTech. Your role includes recruiting and mentoring staff, developing innovative sales strategies, analyzing sales data, fostering client relationships, and collaborating with marketing and product teams for maximum impact.

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What qualifications are necessary for the Sales Manager position at Lendi Group?

To succeed as a Sales Manager at Lendi Group, you should have strong sales experience in PropTech and a solid network in the real estate industry. Additionally, proven leadership skills, the ability to exceed sales targets, and proficiency with CRM tools like Salesforce or HubSpot are essential for driving revenue growth.

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How does Lendi Group support its Sales Managers in their role?

Lendi Group supports its Sales Managers through flexible working arrangements, a vibrant and professional culture, and wellness initiatives focusing on psychological safety. Other benefits include generous parental leave policies and an employee assistance program, ensuring you have the resources needed to thrive.

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What makes Lendi Group a great place to work for a Sales Manager?

Lendi Group is a great workplace for a Sales Manager due to its commitment to diversity and inclusion, alongside core values that prioritize teamwork and ownership. The company fosters a creative environment where you can lead a talented team, innovate strategies, and significantly impact the property finance landscape.

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What are the expectations for performance from a Sales Manager at Lendi Group?

Expectations for performance as a Sales Manager at Lendi Group include attaining sales goals through effective team management, implementing data-driven improvements, and ensuring high levels of customer satisfaction. You'll also be expected to remain informed about industry trends and leverage insights to guide your sales strategies.

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Common Interview Questions for Sales Manager - Agent Services/PropTech
What methods do you use to motivate your sales team as a Sales Manager?

To motivate my sales team, I prioritize fostering an inclusive culture with open communication, celebrate achievements, and set clear goals. I also invest in their professional development through training and mentoring, ensuring they feel valued and engaged in the success of the team.

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How do you approach developing sales strategies for a new market?

When developing sales strategies for a new market, I conduct thorough market analysis, identify customer personas, and assess competitor offerings. I then tailor our approach to meet the unique needs of the target audience, aligning closely with our service offerings to maximize conversion rates.

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Can you give an example of how you've used data to improve sales performance?

Absolutely! In my last position, I analyzed sales data to pinpoint trends and identify underperforming areas. By adjusting our outreach efforts and focusing on high-potential leads, we boosted conversion rates by over 20% within a few months.

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How do you handle conflict within your sales team?

In handling conflict within my sales team, I focus on open communication and active listening. I aim to understand each party's perspective and facilitate a resolution that respects all viewpoints, ultimately preserving team harmony and collaboration.

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What is your experience with utilizing CRM tools like Salesforce?

I have extensive experience utilizing Salesforce for tracking sales progress, managing customer relationships, and maintaining organized pipelines. I leverage its data analytics features to derive insights that help me coach my team effectively and refine our strategies.

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How do you ensure your sales team remains customer-focused?

I ensure my sales team remains customer-focused by instilling a 'customer first' mentality, facilitated through continuous training on client engagement strategies, sharing customer success stories, and regularly seeking feedback to improve our services and address pain points effectively.

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What techniques do you use to build rapport with real estate agents?

To build rapport with real estate agents, I focus on personalized communication, understanding their needs, and being proactive in providing support. I believe in creating mutually beneficial relationships through networking events, regular check-ins, and showing appreciation for their partnership.

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How do you balance achieving sales targets with ensuring high customer satisfaction?

I believe that achieving sales targets and ensuring customer satisfaction go hand in hand. I set realistic expectations for my team while guiding them to focus on quality interactions that lead to long-term relationships. Happy clients are more likely to lead to repeat business!

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What steps would you take to onboard new sales team members?

To onboard new sales team members, I implement a structured training program that includes an introduction to the company culture, product knowledge, sales tactics, and the tools we use. I also encourage mentorship from experienced team members to facilitate a smoother transition.

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What are your thoughts on the current trends in the PropTech industry?

The PropTech industry is evolving rapidly, with digital solutions enhancing efficiency and customer experiences dramatically. Trends like automation, AI-based analytics, and user-friendly platforms are transforming how agents operate, and I continuously keep abreast of these shifts to leverage them effectively in our strategies.

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We are one of Australia’s fastest growing fintechs, building market leading technology to transform the home loan industry through our powerhouse property brands and networks - Aussie and Lendi . Lendi Group exists to transform the stressful, dis...

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DATE POSTED
April 7, 2025

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