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Maintenance Technician - Nashville

Lessen is one of the fastest growing companies in the real estate services industry.  Our proprietary technology platform provides clients with portfolio dashboards, the ability to review and approve project estimates, check in on project progress in real time and pay vendors all in one place!  But we aren’t just a tech company.  We are also a property service delivery company offering renovations, turns and maintenance to residential and commercial clients.  Lessen recently acquired SMS Assist, an industry-leading facilities maintenance technology and delivery company. The new combined national footprint will serve more than 250,000 properties, facilitate approximately 2.5 million repair and maintenance orders, and complete nearly 20,000 renovation and turn projects per year.  Lessen has quickly evolved from exciting startup to valued partner, delivering scalable and turnkey property services to our clients.


***Location of Technician needed - Central Nashville ***


Our Maintenance Technicians are responsible for conducting general maintenance and repairs on properties within our portfolio.

 

You will have the ability to “own” your work orders and have the freedom to manage your budget and schedule. You will be in the field working on an average of 5-6 work orders a day for general maintenance services. We prioritize quality, over quantity, to provide excellent customer service to our clients. We are looking for forward thinking, and solution-oriented techs who want to grow with our brand as we expand our locations nationally.

 

•  Quarterly Bonus! You will be eligible for a quarterly discretionary bonus of up to 5% of quarterly earnings 

•  No on-call!  Weekday schedule!

•  The company will provide a tool/equipment allowance of $50 per month

•  The company will provide a cell phone allowance of $50 per month 

•  Company fleet vehicle and fuel card

•  Growth opportunities into Lead Technicians and Field Maintenance Managers

•  Provided OSHA training

•  Competitive hourly rate and corporate-level benefits!


What You'll Do:
  • Respond, as directed, promptly and professionally to work order requests
  • Ensure work is performed in a timely and professional manner
  • Assist with scheduling, overseeing, and communicating with contractors to obtain bids and checking work for completeness
  • Purchase maintenance supplies as needed for the property
  • Perform preventive maintenance and minor repairs in the areas of plumbing, appliances, pool equipment, carpentry, sheetrock, exterior and basic electrical issues


You Should Have:
  • Ability to travel within your region: this position is based 100% in the field.
  • 3 years of previous experience in property management maintenance, other building maintenance or related trade.
  • Basic experience in all standard trades (plumbing, electrical, appliance, carpentry)
  • Current driver’s license and automobile insurance.
  • Must be able to lift, push, pull 50lbs regularly; up to 75lbs occasionally; and 75+lbs with assistance.
  • Holding a current or previous plumbing license is a plus.

  • #IND2


Why Lessen:

·        Competitive compensation

·        Health, Dental, Vision, Life, Disability options

·        401K retirement savings plan

·        Paid vacation, federal and floating holidays

·        Maternity/Paternity Pay

·        Career advancement opportunities

·        All the tools you’ll need to be successful


Lessen is intentional about attracting, developing, and retaining amazing talent from diverse backgrounds. We’re looking for teammates that are enthusiastic, empathetic, curious, motivated, reliable, and will help us amplify the positive & inclusive culture we’ve been building.  Lessen is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. 

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CEO of Lessen
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Jay McKee
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What You Should Know About Maintenance Technician - Nashville, Lessen

Lessen is on the lookout for a skilled Maintenance Technician to join our dynamic team in Nashville, TN! As one of the fastest-growing players in the real estate services industry, we pride ourselves on merging cutting-edge technology with delivering top-notch property services. Our proprietary platform gives clients unparalleled access to project dashboards, maintenance tracking, and vendor payments, all wrapped in one seamless experience. In this role, you'll have the exciting responsibility of managing work orders in the field. You'll be completing around 5-6 maintenance requests per day, ensuring that each task is approached with an eye for quality. With a commitment to excellent customer service, we're searching for forward-thinking technicians who can tackle challenges and grow alongside us as we expand nationally. In addition to competitive pay, we offer fantastic perks like quarterly bonuses, no on-call hours, a monthly allowance for tools and cell phone usage, and a fleet vehicle for work-related travel. You'll get to work within a supportive environment that champions personal development and offers clear pathways for growth, such as promotions to Lead Technicians or Field Maintenance Managers. If you're someone who loves to dive into plumbing, carpentry, and basic electrical repairs, and you're ready to take charge of your work, Lessen could be your perfect fit! Come join our committed team and make an impact in Nashville and beyond!

Frequently Asked Questions (FAQs) for Maintenance Technician - Nashville Role at Lessen
What are the responsibilities of a Maintenance Technician at Lessen in Nashville?

As a Maintenance Technician at Lessen in Nashville, your responsibilities include handling general maintenance and repairs for properties in our portfolio. You will be expected to respond promptly to work orders, manage your schedule, oversee contractor communications, and ensure that work is completed to high standards. Your day will involve addressing various issues, from plumbing and appliances to basic electrical repairs, all while prioritizing quality service to our clients.

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What qualifications are needed to apply for the Maintenance Technician position at Lessen?

To qualify for the Maintenance Technician position at Lessen, candidates should have at least three years of previous experience in property management maintenance or related trades. A basic understanding of various trades such as plumbing, electrical, carpentry, and appliance repair is essential. Additionally, a valid driver's license, automobile insurance, and the ability to lift heavy weights are required. Holding a plumbing license is a plus that could enhance your application.

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What benefits does Lessen offer Maintenance Technicians in Nashville?

Lessen provides Maintenance Technicians in Nashville with a range of competitive benefits, including health, dental, vision, life, and disability options. You'll also enjoy a 401K retirement savings plan, paid vacation, federal holidays, maternity/paternity pay, and a monthly allowance for tools and cell phone use. Plus, there's no on-call work, and you’ll receive opportunities for career advancement, fostering both personal and professional growth.

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Can Maintenance Technicians expect opportunities for growth at Lessen?

Absolutely! At Lessen, we believe in fostering talent and promoting from within. As a Maintenance Technician, you’ll have the chance to advance into various roles, including Lead Technician and Field Maintenance Manager. We value enthusiastic individuals who are eager to learn and grow with our expanding company, providing support and training to help you reach your career goals.

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What tools and equipment does Lessen provide for Maintenance Technicians?

Lessen provides Maintenance Technicians with a comprehensive tool and equipment allowance of $50 per month to ensure you have what you need to perform your job effectively. You'll also be provided with a company fleet vehicle and fuel card for your work-related travels, along with access to necessary resources and training, including OSHA certifications, to enhance your skills.

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Common Interview Questions for Maintenance Technician - Nashville
What experience do you have in property management maintenance?

When answering this question, focus on your relevant experiences, detailing specific tasks or projects you undertook related to property maintenance. Highlight any certifications or licenses you hold that are relevant to the Maintenance Technician position at Lessen, and mention how your skills align with the responsibilities outlined in the job description.

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Can you describe how you prioritize multiple work orders?

Effective prioritization is crucial in this role. Share a structured approach you use, such as assessing emergency repairs first or tackling work orders based on deadlines. Provide an example of a time you managed multiple tasks successfully, emphasizing your ability to remain organized and efficient.

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What types of repairs are you most comfortable handling?

Discuss the areas of maintenance you excel in, whether it's plumbing, electrical work, carpentry, or appliance repair. Give specific examples of previous work that showcases your skills and your willingness to learn new ones to fit the needs of Lessen.

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How do you handle difficult clients or tenants?

Drawing on your customer service experience, explain strategies for maintaining professionalism under pressure. Showcase your communication skills and describe a specific instance where you successfully resolved a client concern by listening and providing a solution.

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What tools do you use for maintenance and repairs?

Provide a comprehensive overview of the tools you're familiar with and have used in your work as a Maintenance Technician. This could range from basic hand tools to specific equipment for repairs. Emphasize your knowledge of safety protocols and how you ensure the tools are maintained.

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How do you ensure safety in your work environment?

Discuss the importance of safety procedures and regulations in maintenance work. You can mention adherence to OSHA guidelines, proper use of personal protective equipment (PPE), and how you assess risks before starting any maintenance tasks.

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How do you stay updated with maintenance techniques and best practices?

Demonstrate your commitment to professional development by sharing ways you keep your skills sharp. Mention attending workshops, seeking certifications, subscribing to industry publications, or using online resources to learn about the latest techniques and tools.

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Describe a challenging repair job and how you completed it.

When answering, choose a specific instance that illustrates your problem-solving skills. Narrate the steps you took to diagnose the issue, the techniques you employed for the repair, and the final outcome, emphasizing how your action benefited the client or the property.

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How would you manage your time effectively in the field?

Explain your strategies for time management, such as creating checklists, setting realistic goals for work orders, and being proactive with planning your schedule. Share an example of how this approach helped you meet deadlines while maintaining quality service.

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What motivates you to perform well as a Maintenance Technician?

Reflect on personal and professional motivations, such as a commitment to quality work, satisfaction from solving problems, or a desire to help clients. Share how these motivations influence your attitude and performance in a maintenance role at Lessen.

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At Lessen, we are on a mission to help service professionals “lessen” the burden of doing great work and property owners “lessen” the burden of servicing their properties. We are building a world-class technology platform that is fundamentally cha...

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Full-time, on-site
DATE POSTED
March 25, 2025

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