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Portfolio Product Owner

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Pay Philosophy

The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.

Description

This is a posting for three Portfolio Product Owner (PPO) roles with the following focus areas:

1) Lead broad support for modernization and product simplification efforts across the Claims and Servicing Domain
2) Provide support for the Finance E&S team, Billing Modernization, and Fraud while driving connectivity and transparency with the Finance ELT
3) Provide support for the Service E&S team, specifically owning the Small Commercial Digitization roadmap and supporting cross-cutting portfolio initiatives

These roles owns the product strategy for one or multiple complex functional areas, the delivery of which generally spans across portfolios. The role represents the voice of the customer and the organization through the delivery of business value. Works closely with stakeholders (business and technology), including executive leadership, to define and prioritize cross portfolio features and stories, ensuring alignment with customer needs and short- and long-term organizational goals. Understands customers' problems in detail and ensures the problems are clearly defined, prioritized and the squad/team is focused on the most valuable work for the organization. Collaborates with squad/teams, technologies and architects across multiple portfolios to develop a deep understanding of the technologies and systems they support. Identifies existing capabilities and ensures their adoption where needed within the portfolio as well as identifying capability gaps and ensuring there isn’t duplicative efforts taking place to help reduce redundancy and promote reuse.

Responsibilities

Accountable for leading cross portfolio strategic initiatives. Sets ambitious and clear cross portfolio strategy, develops comprehensive product vision and translates into roadmaps based on ongoing input from stakeholders.
Accountable for developing and achieving product level KPIs. Manages product(s) with expert level of strategy, scope, and complexity.
Leads IT and business leadership to align development and business goals and priorities while working with stakeholders and the squad/team to remove roadblocks to execution.
Owns and maintains the product cross portfolio/program level backlog and is accountable for its contents and prioritization.
Resolves open issues/questions quickly and efficiently.
Contributes to priorities for and leads portfolio quarterly planning. Leads the analysis and reporting on feasibility, cost of delay ramifications, economies, or other aspects of planned or potential changes to the product.

Qualifications

Advanced knowledge of Agile development methodologies as typically acquired through a Bachelor`s degree in relevant field (business, computer science, humanities etc) and a minimum of 10 years direct experience with Agile teams as well as 7 years in business, technology, or consulting
Master`s degree preferred
High level of proven business expertise needed to set clear priorities for product and understand business value impacts
Develops strong stakeholder relationships and influencing across multiple organizational boundaries
Demonstrated experience leading varied audiences through the development of complex ideas, issues and designs
Ability to lead varied audiences through census building
Technical proficiency required to participate in sprint planning and have an informed, independent voice
Strong influencing skills

About Us

As a purpose-driven organization, Liberty Mutual is committed to fostering an environment where employees from all backgrounds can build long and meaningful careers. Through strong relationships, comprehensive benefits and continuous learning opportunities, we seek to create an environment where employees can succeed, both professionally and personally.

At Liberty Mutual, we believe progress happens when people feel secure. By providing protection for the unexpected and delivering it with care, we help people embrace today and confidently pursue tomorrow.

We are proud to support a diverse, equitable and inclusive workplace, where all employees feel a sense of community, belonging and can do their best work. Our seven Employee Resource Groups (ERGs) offer a centralized, open space to bring employees and allies together to connect, learn and engage.

We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: https://LMI.co/Benefits

Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.

Fair Chance Notices

Average salary estimate

$135000 / YEARLY (est.)

min

max

$120000K

$150000K

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What You Should Know About Portfolio Product Owner, Liberty Mutual Insurance

Are you a seasoned professional in product management with a passion for driving innovation? Liberty Mutual is looking for multiple Portfolio Product Owners to join our dynamic team in Boston, Massachusetts. In this exciting role, you'll lead modernization and product simplification efforts within the Claims and Servicing Domain. You will also support our Finance E&S and Service E&S teams, driving clarity and connection while championing our Small Commercial Digitization roadmap. As a Portfolio Product Owner, you will own the product strategy across complex functional areas, ensuring that we deliver real value to our customers. You’ll collaborate with stakeholders, including executive leadership, to prioritize features and stories that align with both immediate customer needs and long-term organizational goals. You will understand our customers' challenges in-depth, prioritize them, and direct your squad toward the most valuable outcomes. With a focus on creating strategic initiatives and achieving product-level KPIs, you’ll work closely with IT and business leaders to align goals and eliminate roadblocks to execution. If you have advanced knowledge of Agile methodologies and a proven track record in leading product initiatives, we want to hear from you! Join us at Liberty Mutual, where you can contribute to a diverse and inclusive environment that values your hard work and dedication.

Frequently Asked Questions (FAQs) for Portfolio Product Owner Role at Liberty Mutual Insurance

What are the main responsibilities of a Portfolio Product Owner at Liberty Mutual?

As a Portfolio Product Owner at Liberty Mutual, your primary responsibilities will include leading cross-portfolio strategic initiatives, developing a comprehensive product vision, and managing the product backlog. You will collaborate with stakeholders to set clear priorities and drive alignment between business goals and development efforts, ensuring your squads focus on delivering maximum value.