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Lead Process Technician - Device Assembly

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We’re looking for people who are determined to make life better for people around the world.

Organization Overview:

At Lilly, we serve an extraordinary purpose. We make a difference for people around the globe by discovering, developing and delivering medicines that help them live longer, healthier, more active lives. Not only do we deliver breakthrough medications, but you also can count on us to develop creative solutions to support communities through philanthropy and volunteerism.

Position Description:

The Operations Line Leader will be a key part of the Device Assembly team at RTP, where autoinjector devices are assembled. Line Leader will be responsible for the safe operation of highly automated equipment producing products of the highest quality serving Lilly patients worldwide. In addition, Line Leader will also be responsible for leadership, daily operations, development of operators, building technical autonomy, ensuring compliance with all policies, procedures, and ensuring resources are scheduled accordingly per the daily production plan.

Responsibilities:

  • Adhere to RTP Plant safety policies and procedures, contribute to a safe work environment.
  • Setup and operate highly automated equipment in the Device Assembly area.
  • Provide leadership on manufacturing floor ensuring high level of safety, quality, and productivity to maintain reliable supply of products to patients.
  • Technical leader: Key resource for troubleshooting and functions as the primary point of contact for issue escalation on the shop floor.
  • Responsible for administering technical training and ensuring all operators are trained to perform tasks.
  • Identify opportunities for operational improvements.
  • Proactively monitor documentation and product quality, properly documenting all activities and reporting issues to supervision.
  • Assist Supervisor in development and performance evaluations of shift operators.
  • Key liaison between operations and support functions.
  • Lead by example of Safety first & Quality always.
  • Operate the equipment and lead the shift operations as required to meet production schedule.
  • Assists in checking execution documentation (PMX, SAP, Cleaning Logs, etc.).
  • Drives key departmental objectives including improving safety performance, reducing deviations, improving productivity, and training compliance.
  • Acts as back-up in Shift Supervisor absence.

Basic Requirements:

  • Demonstrated leadership & persuasion skills.
  • Affinity for mastering technical concepts.
  • Solid understanding of FDA guidelines and CGMP standards.
  • Ability to effectively communicate (written and verbal).
  • Flexibility and problem-solving skills.
  • Basic computer skills (desktop software) are required.
  • Previous experience in operations or directly supporting a pharmaceutical manufacturing operation.
  • Must Pass a “fitness for duty” physical exam.
  • Ability to work 12-hour days on rotating shift.
  • Ability to work overtime as required.
  • Ability to travel up to 20% during Asset Delivery and < 5% after startup.
  • Qualified candidates must be legally authorized to be employed in the United States. Lilly does not anticipate providing sponsorship for employment visa status (e.g., H-1B or TN status) for this employment position.

Additional Skills/Preferences:

  • High School Diploma or GED required
  • Previous Line Lead experience preferred.
  • Previous experience with highly automated equipment.
  • Previous experience with Manufacturing Execution Systems and electronic batch release.

Additional Information:

  • The position is for the Lilly Research Triangle Park site.
  • Position may require a short duration intermittent assignment of 1-2 months (domestic/ International) to establish specific device knowledge, understand equipment, and establish global contacts.
  • Ability to wear safety equipment (safety glasses, safety shoes, protective gloves etc.)
  • As a condition of employment with Eli Lilly and Company and its subsidiaries in the United States and Puerto Rico, you must be fully COVID-19 vaccinated and provide proof of vaccination satisfactory to the company.  If you would like to request an accommodation for medical or religious reasons, you may do so at workplace_adjustment@lilly.com. 

Lilly is dedicated to helping individuals with disabilities to actively engage in the workforce, ensuring equal opportunities when vying for positions. If you require accommodation to submit a resume for a position at Lilly, please complete the accommodation request form (https://careers.lilly.com/us/en/workplace-accommodation) for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.

Lilly is proud to be an EEO Employer and does not discriminate on the basis of age, race, color, religion, gender identity, sex, gender expression, sexual orientation, genetic information, ancestry, national origin, protected veteran status, disability, or any other legally protected status.


Our employee resource groups (ERGs) offer strong support networks for their members and are open to all employees. Our current groups include: Africa, Middle East, Central Asia Network, Black Employees at Lilly, Chinese Culture Network, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinx at Lilly (OLA), PRIDE (LGBTQ+ Allies), Veterans Leadership Network (VLN), Women’s Initiative for Leading at Lilly (WILL), enAble (for people with disabilities). Learn more about all of our groups.

Actual compensation will depend on a candidate’s education, experience, skills, and geographic location.  The anticipated wage for this position is

$25.60 - $42.67

Full-time equivalent employees also will be eligible for a company bonus (depending, in part, on company and individual performance). In addition, Lilly offers a comprehensive benefit program to eligible employees, including eligibility to participate in a company-sponsored 401(k); pension; vacation benefits; eligibility for medical, dental, vision and prescription drug benefits; flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts); life insurance and death benefits; certain time off and leave of absence benefits; and well-being benefits (e.g., employee assistance program, fitness benefits, and employee clubs and activities).Lilly reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion and Lilly’s compensation practices and guidelines will apply regarding the details of any promotion or transfer of Lilly employees.

#WeAreLilly

Average salary estimate

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$25600K
$42670K

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What You Should Know About Lead Process Technician - Device Assembly, Lilly

At Lilly, we’re proud to be on the front lines of healthcare innovation, and we're excited to invite you to join our team as a Lead Process Technician in Device Assembly at our Research Triangle Park, NC location. If you have a passion for making a difference and a knack for operating highly automated equipment, this is the perfect role for you! As a Lead Process Technician, you’ll play a pivotal role in ensuring the assembly of autoinjector devices meets the highest quality standards. Your expertise will not only contribute to the reliable supply of life-changing medications but also support our commitment to a safe and productive work environment. You will lead daily operations, mentor fellow operators, and advocate for compliance with all policies while continuously seeking opportunities for operational improvements. Collaboration is key — you’ll work closely with various teams to troubleshoot equipment issues, conduct technical training, and ensure that all documentation is up to date. We believe in leading by example, so your commitment to safety and quality will inspire those around you. If you’re ready to roll up your sleeves, embrace challenges, and be part of a mission-driven company that places people first, then we want to hear from you! Come help us make lives better at Lilly, and let’s continue pushing the boundaries of what’s possible together.

Frequently Asked Questions (FAQs) for Lead Process Technician - Device Assembly Role at Lilly
What are the main responsibilities of a Lead Process Technician at Lilly?

As a Lead Process Technician at Lilly, you will be responsible for overseeing the operations of the Device Assembly team, ensuring the safe operation of automated equipment, leading daily operations, and mentoring operators. You’ll also be tasked with compliance oversight, training, and identifying opportunities for operational enhancements, all crucial for maintaining high product quality for patients.

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What qualifications do I need to become a Lead Process Technician at Lilly?

To qualify for the position of Lead Process Technician at Lilly, candidates should have a strong background in operations or pharmaceutical manufacturing, as well as proven leadership skills. A high school diploma or GED is required, and previous experience with manufacturing execution systems and automated equipment is preferred. Additionally, candidates must possess excellent communication skills and the ability to work flexible hours.

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How does Lilly support the development of its Lead Process Technicians?

At Lilly, we prioritize the growth of our employees. As a Lead Process Technician, you’ll receive hands-on training and opportunities to participate in continuous learning. The position encourages you to lead technical training sessions and foster an environment of shared knowledge, ensuring you and your team are always advancing your skills and understanding.

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What is the work environment like for a Lead Process Technician at Lilly?

The work environment for a Lead Process Technician at Lilly is dynamic and collaborative. You will be part of a team dedicated to safety and quality as you operate highly automated equipment. The culture emphasizes teamwork, respect, and a commitment to making lives better for patients, all within a state-of-the-art facility in Research Triangle Park.

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What can I expect in terms of work schedule for a Lead Process Technician at Lilly?

As a Lead Process Technician at Lilly, you can expect to work on a rotating 12-hour shift basis, which may include overtime as required. Flexibility is crucial as you will be a part of operations that demand meeting production schedules while adhering to stringent safety and quality standards.

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Common Interview Questions for Lead Process Technician - Device Assembly
How do you handle equipment malfunctions on the production line?

In an interview, demonstrate your problem-solving abilities by explaining your process for identifying the issue, ensuring safety protocols are followed, and collaborating with your team for swift resolution. Highlight any past experiences where you successfully resolved production challenges.

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Can you describe your experience with automated manufacturing systems?

Be prepared to discuss any practical experiences with automated equipment in previous roles. Highlight specifics such as types of equipment operated, troubleshooting practices you utilized, and your comfort level with technical concepts related to automation.

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What do you consider when training new operators?

Focus on the importance of tailored training approaches to match individual learning styles, the significance of ongoing mentoring, documentation quality, and fostering an environment where questions are encouraged to ensure every operator learns effectively.

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What safety protocols do you follow in a manufacturing environment?

Discuss your familiarity with industry safety standards and specific protocols you’ve followed. Emphasize your commitment to leading by example, conducting safety checks, and ensuring all team members are equipped to maintain a safe work environment.

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How do you prioritize tasks in a fast-paced production environment?

Explain your approach to prioritization, emphasizing effective communication, the ability to delegate, and making data-driven decisions to align with production schedules while maintaining quality and compliance.

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Describe a time you improved a process in your previous role.

Share a specific experience that illustrates your initiative and critical thinking skills. Detail what the process was, what changes you implemented, and the positive impact it had on operations or product quality.

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How do you ensure your team stays motivated and engaged?

Highlight your leadership style and techniques for maintaining team morale, such as recognizing achievements, fostering collaboration, and creating a positive work environment that encourages professional growth and knowledge sharing.

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What role does documentation play in the manufacturing process?

Discuss the critical nature of accurate documentation in ensuring compliance with FDA guidelines and CGMP standards. Explain how proper documentation prevents errors, enhances communication, and supports quality assurance processes.

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What methods do you use to monitor and assess production quality?

Talk about how you utilize various quality control methods, such as regular audits, monitoring metrics, and collaborating with quality assurance teams to ensure that every step of the production process meets strict quality standards.

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How do you approach continuous improvement on the production line?

Discuss your commitment to continuous improvement, which includes actively seeking feedback from team members, tracking performance metrics, and implementing changes based on analysis to streamline operations and enhance overall productivity.

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Full-time, on-site
DATE POSTED
April 4, 2025

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