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Director, Global GTM Operations- LSS

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

At LinkedIn, our approach to flexible work is centered on trust and optimized for culture, connection, clarity, and the evolving needs of our business. The work location of this role is hybrid, meaning it will be performed both from home and from a LinkedIn office on select days, as determined by the business needs of the team.

This role will be based in New York, San Francisco Bay Area, or Chicago.

The LSS Global GTM Operations Director is a critical business leader whose team drives strategy, planning, and operations at global scale for the LinkedIn Sales Solutions (LSS) business. They oversee four strategy & operations sub-teams who help accelerate growth and provide operational leverage to the global LSS organization through central leadership of the following: 

  • Planning & Performance: strategic business planning (financial planning, resource allocation & investment), forecasting, quarterly business reviews 

  • Project Management: planning project management, strategic initiatives  

  • GTM Strategy: channel partner strategy & operations, new product strategy & operations, incentive design 

  • Operations Excellence: process improvements, systems & tool enhancements, core sales operations 

This individual will be responsible for making data-driven decisions around business strategy in partnership with sales leadership, designing and implementing strategy enhancements through our sales planning process, and leveraging sales analytics and operational improvements to drive action and improve the productivity of the organization. They will also act as a critical partner to regional sales strategy & operations teams, intaking regional activities and scaling them to a global level. 

This is a people leadership role, with an experienced team of sales operations managers & individual contributors underneath it. As Sales Strategy & Operations Director, you will have the opportunity to shape and grow a high performing team.  

We are looking for an exceptional business and people leader with strong quantitative, problem solving, communication, and project management skills. The ideal candidate can effectively communicate with executives and collaborate with a variety of people and job functions, accomplishing tasks of high complexity and scope, and can perform professionally in a challenging and extremely fast-paced environment. The ideal candidate will be able to handle highly sensitive, confidential, and non-routine information supporting a rapidly changing organization. We're seeking a leader who can recognize opportunities to drive business growth or improve processes and who can lead a team to bring these ideas to life.    

 Responsibilities:    

  • Develop and lead a top-caliber global strategy & operations organization  

  • Serve as a key business advisor to LSS sales & cross-functional leadership  

  • Lead global LSS business planning workstreams, including financial planning, headcount planning, resource allocation, and investment cases 

  • Accelerate business growth through leadership of strategic initiatives (new product GTM, channel strategy & partnerships, incentive design, and more)  

  • Provide visibility into business performance and translate insights to action via forecasting and business reporting 

  • Drive process improvements and operational transformations to boost organizational productivity 

  • Provide leverage to regional strategy & operations teams by intaking and scaling regional activities globally 

  • Coordinate with cross-functional teams to lead mission critical projects, role alignment & program integrations.    

Qualifications

Basic Qualifications:    

  • BA or BS degree   

  • 10+ years in operations, sales, management consulting, finance or investment banking experience  

  • 5+ years in people management experience    

Preferred Qualifications:    

  • MBA or advanced degree preferred (or equivalent work experience)   

  • 3+ years of experience managing large teams and/or people managers  

  • Experience leading sales operations for a B2B SaaS businesses  

  • Experience with CRM systems (SFDC and Microsoft Dynamics)  

  • Project Management experience and experience mobilizing cross functional teams towards a common goal    

  • Strong problem-solving and project management skills  

  • Experience communicating with and presenting to senior management    

  • Experience analysing data and using data to drive decision-making    

  • Experience pivoting between big picture thinking and operational tactics      

Suggested Skills:

  • Leadership  

  • Cross-functional Collaboration 

  • Influencing 

  • Communication 

LinkedIn is committed to fair and equitable compensation practices. The pay range for this role is US $171,000 to US $278,000. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

The total compensation package for this position may also include annual performance bonus, stock, benefits and/or other applicable incentive compensation plans. For additional information, visit: https://careers.linkedin.com/benefits

Additional Information

Equal Opportunity Statement

LinkedIn is committed to diversity in its workforce and is proud to be an equal opportunity employer. LinkedIn considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. LinkedIn is an Affirmative Action and Equal Opportunity Employer as described in our equal opportunity statement here: EEO Statement_2020 - Signed.pdf.

Please reference the following information for more information:  https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf and

 https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf  for more information.

LinkedIn is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at [email protected] and describe the specific accommodation requested for a disability-related limitation.

Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process. Examples of reasonable accommodations include but are not limited to:

  • Documents in alternate formats or read aloud to you
  • Having interviews in an accessible location
  • Being accompanied by a service dog
  • Having a sign language interpreter present for the interview

A request for an accommodation will be responded to within three business days. However, non-disability related requests, such as following up on an application, will not receive a response.

LinkedIn will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by LinkedIn, or (c) consistent with LinkedIn's legal duty to furnish information.

San Francisco Fair Chance Ordinance ​

Pursuant to the San Francisco Fair Chance Ordinance, LinkedIn will consider for employment qualified applicants with arrest and conviction records.

Pay Transparency Policy Statement ​

As a federal contractor, LinkedIn follows the Pay Transparency and non-discrimination provisions described at this link: https://lnkd.in/paytransparency.

Global Data Privacy Notice for Job Candidates ​

Please follow this link to access the document that provides transparency around the way in which LinkedIn handles personal data of employees and job applicants: https://legal.linkedin.com/candidate-portal.

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Average salary estimate

$224500 / YEARLY (est.)
min
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$171000K
$278000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Global GTM Operations- LSS , LinkedIn

Are you ready to take your career to the next level as the Director of Global GTM Operations at LinkedIn? Based in vibrant New York, NY, this role is a golden opportunity for those passionate about shaping business strategies and driving operations at a global scale. At LinkedIn, we cultivate a culture of trust, inclusion, and innovation, where you’ll lead a dynamic team responsible for planning, performance, project management, and operational excellence for LinkedIn Sales Solutions (LSS). Your mission? To develop and execute growth strategies that will accelerate our sales operations and enhance productivity around the world. Imagine applying your strong analytical and problem-solving skills alongside a talented team dedicated to transforming the way LinkedIn does business. You will communicate regularly with senior leadership, and your insights will be critical in guiding strategic initiatives such as channel partnerships and product management. The hybrid work environment means you can enjoy the flexibility of working from home while still collaborating with your team in the office as needed. We’re here to make a change together—if you thrive in fast-paced environments and have a knack for translating data into insightful strategies, we want to hear from you!

Frequently Asked Questions (FAQs) for Director, Global GTM Operations- LSS Role at LinkedIn
What qualifications are needed for the Director of Global GTM Operations at LinkedIn?

To qualify for the Director of Global GTM Operations position at LinkedIn, candidates should possess a BA or BS degree with over ten years of experience in operations, sales, management consulting, finance, or investment banking. Additionally, five years of people management experience is essential. Preferred qualifications include an MBA or advanced degree, along with specific experience in leading sales operations for B2B SaaS businesses.

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What are the key responsibilities of the Director of Global GTM Operations at LinkedIn?

The Director of Global GTM Operations at LinkedIn is responsible for overseeing strategy and operations for the LinkedIn Sales Solutions (LSS) team. Key responsibilities include leading global business planning, accelerating growth through strategic initiatives, providing visibility into business performance, driving process improvements, and collaborating with cross-functional teams on mission-critical projects.

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What skills are essential for success as Director of Global GTM Operations at LinkedIn?

Success in the Director of Global GTM Operations role at LinkedIn demands strong leadership skills, exceptional problem-solving abilities, and effective communication prowess. The ideal candidate must excel in cross-functional collaboration, be capable of influencing others, and possess keen analytical skills to drive informed decision-making.

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What is the work environment like for the Director of Global GTM Operations at LinkedIn?

The work environment for the Director of Global GTM Operations at LinkedIn is designed for flexibility and collaboration. With a hybrid working model, you will have the opportunity to work both remotely and in the office, allowing for a balance between personal productivity and team engagement. This role fosters an innovative culture that values trust and connection.

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How does the Director of Global GTM Operations contribute to LinkedIn's overall strategy?

The Director of Global GTM Operations plays a critical role in shaping LinkedIn's overall strategy by designing and executing high-impact initiatives that help drive business growth. By leveraging data-driven insights and leading cross-functional efforts, this position ensures that the LSS organization aligns with broader company objectives while optimizing operational efficiency.

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Common Interview Questions for Director, Global GTM Operations- LSS
Can you describe your experience with project management in a sales environment?

When answering this question, focus on specific projects you've managed, highlighting your role in coordinating teams and aligning objectives. Showcase how your project management skills contributed to successful outcomes, ensuring to relate your experiences to the Director of Global GTM Operations role at LinkedIn.

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How do you approach strategic planning and forecasting?

For this question, outline your strategic planning process, emphasizing data analysis, collaboration with stakeholders, and setting measurable goals. Discuss how you would apply these strategies in the context of LinkedIn's Sales Solutions to improve overall business performance.

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What methods do you use to improve operational efficiency?

Discuss your experience with process mapping, tools enhancements, and operational audits. Include examples of how you’ve identified inefficiencies and implemented improvements in past roles, linking them to the responsibilities of the Director of Global GTM Operations at LinkedIn.

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How do you build and lead high-performing teams?

Describe your leadership philosophy, mentioning specific strategies for mentoring, motivating, and developing team members. Highlight examples of how you've successfully built teams that thrive in challenging environments, aligning with LinkedIn's focus on growth and success.

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Can you provide an example of how you dealt with a challenging business situation?

Share a specific situation where you faced adversity, detailing your thought process, actions taken, and the results achieved. Relate your answer to the kind of challenges you might encounter in the Director of Global GTM Operations role.

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How do you ensure alignment across cross-functional teams?

Explain your strategies for communication and collaboration between different departments. Emphasize your experience in fostering an environment of shared goals and transparency, which is essential for the Director of Global GTM Operations at LinkedIn.

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What critical metrics do you monitor for sales operations?

Identify key performance indicators you've used in previous roles and explain why they're important. Discuss how those metrics can help inform decisions and drive improvements within LinkedIn's Sales Solutions organization.

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How do you adapt to fast-paced environments?

When discussing your adaptability, give examples of how you’ve effectively managed multiple priorities and approach changes positively. Tailor your answer to reflect LinkedIn’s dynamic work culture and the expectations for the Director of Global GTM Operations.

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How would you approach integrating new technologies into existing operations?

Share your experiences related to technology implementation, stressing the importance of training, change management, and collaborative buy-in. Highlight how you’d ensure that LinkedIn’s sales operations leverage technology effectively to enhance productivity.

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What role does data analysis play in your decision-making process?

Discuss how you use data to drive informed decisions, mentioning tools and methodologies you've employed. Link this to your ability to analyze trends and support the strategic direction of LinkedIn as the Director of Global GTM Operations.

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Our mission is to create economic opportunity for every member of the global workforce and this vision connects our more than 16,000 employees in dozens of offices across five continents. It inspires us to invest in our talent, support career grow...

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Full-time, hybrid
DATE POSTED
March 22, 2025

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