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Head of Marketing

About LovinglyAt Lovingly, we're redefining the gifting experience by combining AI-driven technology with deep human connection. Supporting over 1,500 independent florists, we ensure every gift is meaningful, personal, and effortlessly delivered. Our AI-first mindset extends beyond our products—it's embedded in how we approach marketing, making our team more data-driven, creative, and impactful.The OpportunityWe're seeking a Head of Marketing who can harness the power of AI to transform our marketing landscape while delivering measurable business growth. This leader will unite AI innovation, creative excellence, and performance marketing into a cohesive growth engine that drives tangible results across our B2B, B2B2C, and D2C channels, spanning both digital and physical retail environments.Core Responsibilities & ImpactAI-Powered Marketing LeadershipPioneer AI integration across marketing operations, from predictive analytics to campaign optimization Leverage AI-powered tools to enhance customer segmentation, personalization, and engagement Develop scalable AI-enhanced marketing strategies that power next-generation gifting experiences Drive continuous evolution of our AI capabilities, including strategic integration of LLMs Transform AI-driven insights into actionable marketing strategies and measurable outcomesRevenue & Performance GrowthDesign and execute multi-channel marketing strategies with direct revenue accountability Drive measurable business growth through integrated performance marketing Implement AI-powered testing frameworks and data-driven optimization Configure predictive modeling to identify market opportunities Transform creative initiatives into quantifiable business outcomes with clear ROI metrics Create cohesive brand experiences across digital and physical retail touchpointsOrganizational Integration & Team LeadershipBuild and mentor a high-performance marketing team in our hybrid environment Create efficient workflows between marketing, product, operations, retail, and data teams Establish clear reporting structures demonstrating marketing's impact Lead strategic partnerships and marketing innovations Foster a culture of innovation and accountabilityBrand & Content ExcellenceEnsure brand consistency while driving performance across all channels Implement AI-assisted content creation and optimization strategies Lead integrated campaigns across paid media, organic growth, and lifecycle marketing Work with agency partners to ensure creative execution drives measurable impact Develop data-driven frameworks for measuring brand impact on revenue Create compelling omnichannel experiencesRequirementsMust-Have Qualifications7+ years of marketing leadership experience with direct revenue responsibility Proven expertise integrating AI into marketing workflows Deep experience in performance marketing and full-funnel conversion Strong background implementing AI-powered marketing tools Demonstrated success leading teams in hybrid work environments History of aligning creative execution with quantifiable outcomes Experience in B2B, B2B2C, and D2C marketing at scale Track record of managing omnichannel brand experiencesEssential Leadership CapabilitiesAI-first mindset with strong understanding of LLMs and predictive analytics Structure-oriented leader who builds clear frameworks Cross-functional collaborator who ensures seamless integration Results-focused manager who develops teams through measurable goals Innovation driver balancing creative exploration with implementation Experience unifying digital and physical retail marketing strategies Proven ability to manage agency relationshipsBenefitsCompetitive CompensationCompetitive salary range between 120,000 and 165,000 22 PTO days + 12 paid holidays Comprehensive benefits (health, dental, vision) 401k with 3% salary contributionAI-Powered Work EnvironmentAccess to cutting-edge AI marketing tools Continuous AI training & professional development 25% tuition discount at Marist College Hybrid work model combining flexibility with collaborationImpact & GrowthShape the future of AI-driven marketing in gifting Build and scale a high-performance marketing organization Drive measurable growth across multiple channels Partner directly with leadership to shape company direction Innovate at the intersection of digital and physical retailApplication ProcessPlease submit:Your resume LinkedIn profile A 2-minute video covering: Your experience implementing AI in marketing operations A specific example of driving measurable revenue growth How you've successfully led teams in a hybrid environment Your approach to creating cohesive brand experiencesThe position requires a leader who can seamlessly integrate our digital and physical presence while driving growth across all business channels. The ideal candidate will demonstrate a strong understanding of both traditional retail marketing and digital innovation, with the ability to create unified experiences that strengthen our brand and drive measurable business results.Seniority level Executive Employment type Full-time Job function Marketing Industries IT Services and IT Consulting #J-18808-Ljbffr

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What You Should Know About Head of Marketing, Lovingly

At Lovingly, based in Myers Corner, NY, we're on a mission to redefine the gifting experience by blending cutting-edge AI technology with heartfelt human connection. As the Head of Marketing, you’ll play a pivotal role in this journey, leading a talented team to drive measurable business growth while cultivating a deeper bond with our users. You will harness the power of AI to innovate and optimize marketing strategies across our diverse channels, catering to B2B, B2B2C, and D2C markets. With over 1,500 independent florists in our network, you’ll transform our approach to marketing, making it more data-driven, creative, and impactful. Your leadership will guide the integration of AI into everything from customer segmentation to campaign optimization, ensuring each touchpoint resonates with our audience. You’ll define and execute multi-channel marketing initiatives that are not only innovative but also accountable, creating cohesive brand experiences that bridge digital and physical retail. In this hybrid environment, you’ll foster a culture of collaboration and high performance, mentoring your team to excel in their roles while directly influencing company growth. With a competitive compensation package, including comprehensive benefits and continuous AI training, this opportunity at Lovingly is about more than just a job; it’s about shaping the future of gifting through technology and creativity. If you have a passion for driving results, an AI-first mindset, and a track record of success, we’d love to have you on board!

Frequently Asked Questions (FAQs) for Head of Marketing Role at Lovingly
What is the role of the Head of Marketing at Lovingly?

The Head of Marketing at Lovingly is responsible for integrating AI-driven marketing strategies to drive measurable growth across various business channels. This leadership role involves optimizing marketing operations, enhancing customer engagement, and achieving direct revenue accountability while fostering a cohesive team environment.

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What qualifications are required for the Head of Marketing position at Lovingly?

Candidates for the Head of Marketing position at Lovingly must have at least 7 years of marketing leadership experience, particularly in integrating AI into marketing workflows. A proven track record in performance marketing, managing omnichannel brand experiences, and leading hybrid teams is essential.

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How does AI play a role in the responsibilities of the Head of Marketing at Lovingly?

AI is at the core of the Head of Marketing's responsibilities at Lovingly. This includes using AI tools for predictive analytics, personalizing customer interactions, and optimizing campaign strategies to ensure high engagement and conversion rates.

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What benefits can the Head of Marketing expect when joining Lovingly?

The Head of Marketing at Lovingly can expect a competitive salary range of $120,000 to $165,000, along with 22 PTO days, paid holidays, a comprehensive benefits package, and 401k contributions. There's also access to AI marketing tools and ongoing professional development opportunities.

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What is the work environment like for the Head of Marketing at Lovingly?

Lovingly offers a hybrid work environment that combines flexibility with collaboration. This setup encourages innovation and teamwork while allowing for a balanced work-life dynamic, making it an attractive opportunity for creative professionals.

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Common Interview Questions for Head of Marketing
Can you explain your experience with integrating AI into marketing strategies at Lovingly?

To effectively answer this question, discuss specific instances where you implemented AI tools to enhance marketing efficiency. Highlight measurable outcomes such as increased engagement or revenue growth, and illustrate your understanding of how AI can transform marketing approaches.

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How do you measure success in marketing initiatives at Lovingly?

Focus on how you set clear KPIs and metrics aligned with overall business objectives. Discuss the importance of data analysis in evaluating campaign performance and how you use insights to adjust strategies for maximized results.

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What strategies would you implement to drive brand awareness for Lovingly?

Outline a multi-channel approach that utilizes both digital platforms and physical touchpoints. Emphasize the importance of storytelling and creating emotional connections with customers, and how you would implement AI to personalize these experiences.

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Describe how you would build and mentor a marketing team at Lovingly.

Demonstrate your leadership style by discussing how you prioritize individual strengths within your team and foster an environment of continuous learning and innovation. Provide examples of how you've previously developed team members into high-performing marketers.

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What experience do you have managing omnichannel marketing strategies?

Share examples from your previous roles where you've successfully integrated marketing efforts across multiple channels. Highlight specific challenges you faced and how you overcame them to create cohesive customer experiences.

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How do you prioritize between creative exploration and results-driven marketing?

Discuss your belief in balancing creativity with data-driven decisions. Highlight instances where innovative ideas led to measurable outcomes, showcasing your ability to foster creativity while being results-oriented.

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What role does customer feedback play in your marketing strategy at Lovingly?

Outline how you would actively seek and analyze customer feedback, emphasizing the value of insights in shaping marketing strategies. Explain how this can lead to better customer engagement and loyalty.

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Can you illustrate a time when you faced a significant challenge in a marketing role?

Choose a specific instance where you encountered a major challenge and explain your approach to resolving it. Highlight the thought process and strategic steps you took to turn the situation around and what you learned from that experience.

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How do you stay current with emerging marketing trends, especially in AI?

Discuss your methods for keeping abreast of industry trends, such as attending webinars, reading relevant literature, and engaging with thought leaders. Explain how you would apply these insights to the strategies at Lovingly.

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What is your vision for the future of AI in marketing at Lovingly?

Share your forward-thinking perspective on the future of AI in marketing, emphasizing the potential for innovation in customer experiences and operational efficiencies. Suggest specific trends or technologies you feel will play a crucial role.

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Lovingly provides a website allowing florists to promote their floral arrangements and gifts and for customers to have a better way to send beautiful, meaningful flowers from local florists. Lovingly is headquartered in New York.

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Full-time, hybrid
DATE POSTED
March 26, 2025

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