Guest Service Clerk PT 9am-7pm Availability - job 3 of 3

As a Guest Service Clerk at Lowes Foods, your primary responsibilities will include greeting and providing excellent service to every guest, properly bagging their purchases, performing price checks, and ensuring the front porch area is clean and welcoming. You will also assist guests with their carts and manage any concerns by effectively communicating with supervisors.

To be successful as a Guest Service Clerk at Lowes Foods, you should have a friendly and outgoing personality along with a strong inclination for teamwork. Physical requirements include the ability to lift at least 25 lbs consistently, stand for extended periods, and push shopping carts. Effective communication skills and a customer-first approach are essential for this role.

To stand out for the Guest Service Clerk position at Lowes Foods, highlight your previous experience in customer service, your commitment to teamwork, and any specific accomplishments that showcase your ability to handle different customer interactions positively. Demonstrating a proactive attitude and a genuine interest in helping others will leave a strong impression.

As a Guest Service Clerk at Lowes Foods, you can expect a friendly and supportive work environment. We pride ourselves on teamwork, so you'll work alongside a diverse group of co-workers who share your passion for delivering excellent guest service. The fast-paced atmosphere will keep you engaged while allowing you to make real connections with guests.

Yes! At Lowes Foods, we are committed to promoting from within. As a Guest Service Clerk, you’ll have the opportunity to develop your skills and move up to higher positions, whether in guest services or other areas within the store. We offer ongoing training and support to help you advance in your career with us.

In a situation involving a difficult guest, I would first remain calm and listen actively to their concerns. Acknowledging their frustration is crucial, and I would assure them that I would work to resolve the issue promptly. Clear communication and a sincere effort to assist can turn a negative experience into a positive one.

Certainly! I prioritize customer service by ensuring that I approach each guest with a positive attitude, actively engaging them with proper greetings and assistance. I make it a point to anticipate their needs, such as being prepared with bag types or quickly resolving any concerns they may have.

If I noticed a guest drop an item, I would promptly pick it up and gently call out to them, so they are aware. If they seem grateful, I would take the opportunity to share that I'm here to assist them with anything they need to make their shopping experience easier.

Ensuring guests receive the correct change involves attentiveness during the transaction. I double-check the register to confirm the correct amount before handing it to the guest and always keep a friendly demeanor, encouraging them to verify their change to maintain transparency.

In a previous role, I was part of a team handling a large event. My role was to coordinate logistics and communicate with team members about their responsibilities. We collaborated effectively, ensuring everything ran smoothly and that guests had a great experience.

To maintain cleanliness and organization at the front porch, I would regularly check the area for debris, ensure carts are returned, and that stations are stocked with materials like bags. Consistency in monitoring and cleaning throughout my shift is essential in creating a welcoming environment.

I understand that standing for long periods is part of being a Guest Service Clerk. I stay energized by keeping active, shifting weights when needed, and maintaining a positive mindset, as it allows me to engage better with guests while ensuring I remain approachable.

Great customer service means being responsive, attentive, and placing the customer’s needs first. It involves understanding their concerns and demonstrating kindness and empathy, while ensuring they feel valued and appreciated during their shopping experience.

I am drawn to Lowes Foods as it is a family-owned business with a strong community presence. I appreciate their commitment to quality service and employee development, as well as the way they empower their team members. It aligns perfectly with my values and desire to contribute positively.

I bring effective communication skills, a friendly demeanor, and a genuine passion for helping others. My previous experiences in retail have honed my ability to multitask while maintaining a positive atmosphere, which I believe is essential for thriving as a Guest Service Clerk at Lowes Foods.