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Financial Representative

Do you thrive in a competitive, team oriented, and client centric environment? Are you looking for a supportive, education focused environment to enhance your wealth management skillset? Are you an intrinsically motivated self-starter who likes being in control of their career progression and earning potential? Do you want to be a part of one of the fastest growing, tech-forward financial companies in the industry?

Excited to learn more? If so, then this could be the role for you!  

Investor Focused Solutions is a part of the LPL Services Group (LSG), a growing professional services company within LPL Financial that helps advisors and institutions execute on their biggest opportunities. Our human-led, tech-enabled services help our customers deliver great financial advice and run thriving businesses. Over 500 employees strong, we come to work each day dedicated to making an impact in lives of advisors, institutional partners, and investors.

Job Overview:

The Financial Representative of the Investor Focused Solutions Team is part of a team of LPL corporate employee advisors who provide investment solutions to mass affluent investors. The advisor will help individuals examine their immediate and long term investment needs, and help design solutions that best meet their individual financial goals. This is a team based call center environment that deliver investment advice and guidance over the phone. The ideal candidate will be success driven with a client service attitude and the ability to deliver high touch, professional service.  The position will have a base salary in addition to a bonus, and successfully achieving a pre-defined sales goal.

Responsibilities:

  • Delivering financial advice and conducting reviews with clients over the phone via inbound and outbound calling activities

  • Handling and executing client transaction and general customer service requests.

  • Prepare client reports and proposals as required

  • Support other departments and independent financial advisors in their understanding of the program

  • Actively participate in customer service training and other training to remain current with operational policies and procedures

  • Provide regular feedback to the Management team to improve both the advisor experience and operational efficiencies

  • Communicate operational and financial industry policies and procedures.

  • Identify new sales and asset retention opportunities

  • Regularly exercise excellent business judgment

  • Research and resolve advisor and client issues

What are we looking for?

We want strong collaborators who can deliver a world-class client experience. We are looking for people who thrive in a fast-paced environment, are client-focused, team oriented, and are able to execute in a way that encourages creativity and continuous improvement.

Requirements:

  • Series 7, 63 and 65 or 66

Core Competencies:

  • Must have excellent telephone service/relationship management skills

  • Prior financial trading experience

  • Ideal candidate will have prior tele-sales experience

  • Must have excellent communication skills, and strong service ethic

Preferences:

  • Bachelor’s degree

  • Life and Health

  • Minimum of 2 years of direct client experience within the financial services industry

  • Proficient in Microsoft Office and web based applications

  • Previous experience as a financial advisor

  • Prior LPL trading, financial related Service Call Center experience; or other service related job experience considered

  • Ability to assist customers in call center environment while accessing data via multiple PC lookup applications. Must have excellent PC and data input skills

#LI-PA


 

Pay Range:

$70,900.00-$118,200.00/year


 

The pay salary range is inclusive of base salary and potential sales incentive compensation based upon the applicable incentive compensation plan for this position. Base salary is determined on several factors, including but not limited to, relevant skill, prior experience, education, base salary of internal peers, demonstrated performance, and geographic location. Incentive compensation is dependent on achievement of goals set forth in the incentive compensation plan. Additionally, LPL Total Rewards package is highly competitive, designed to support your success at work, at home, and at play – such as 401K matching, health benefits, employee stock options, paid time off, volunteer time off, and more. Your recruiter will be happy to discuss all that LPL has to offer!


 

Company Overview:

LPL Financial Holdings Inc. (Nasdaq: LPLA) was founded on the principle that the firm should work for advisors and institutions, and not the other way around. Today, LPL is a leader in the markets we serve, serving more than 23,000 financial advisors, including advisors at approximately 1,000 institutions and at approximately 580 registered investment advisor ("RIA") firms nationwide. We are steadfast in our commitment to the advisor-mediated model and the belief that Americans deserve access to personalized guidance from a financial professional.

At LPL, independence means that advisors and institution leaders have the freedom they deserve to choose the business model, services, and technology resources that allow them to run a thriving business. They have the flexibility to do business their way. And they have the freedom to manage their client relationships, because they know their clients best. Simply put, we take care of our advisors and institutions, so they can take care of their clients.

Join LPL Financial: Where Your Potential Meets Opportunity

At LPL Financial, we believe that everyone deserves objective financial guidance. As the nation’s leading independent broker-dealer, we offer an integrated platform of cutting-edge technology, brokerage, and investment advisor services.

Why LPL?

  • Innovative Environment: We foster creativity and growth, providing a supportive and responsive leadership team. Learn more about our leadership team here!

  • Limitless Career Potential: Your career at LPL has no limits, only amazing potential. Learn more about our careers here!

  • Unified Mission: We are one team on one mission—taking care of our advisors so they can take care of their clients. Learn more about our mission and values here!

  • Impactful Work: Our size is just right for you to make a real impact. Learn more here!

  • Commitment to Equality: We support workplace equality and embrace diverse perspectives and backgrounds. Learn more here!

  • Community Focus: We care for our communities and encourage our employees to do the same. Learn more here!

  • Benefits and Total Rewards: Our Total Rewards package goes beyond just compensation and insurance. It includes a mix of traditional and unique benefits, perks, and resources designed to enhance your life both at work and at home. Learn more here!

Join the LPL team and help us make a difference by turning life’s aspirations into financial realities. Please log in or create an account to apply to this position. Principals only. EOE.

Information on Interviews:

LPL will only communicate with a job applicant directly from an @lplfinancial.com email address and will never conduct an interview online or in a chatroom forum.  During an interview, LPL will not request any form of payment from the applicant, or information regarding an applicant’s bank or credit card.  Should you have any questions regarding the application process, please contact LPL’s Human Resources Solutions Center at (855) 575-6947.

EAC1.22.25

Average salary estimate

$94550 / YEARLY (est.)
min
max
$70900K
$118200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Financial Representative, LPL Financial

Are you on the lookout for a rewarding career as a Financial Representative? At Investor Focused Solutions, part of LPL Financial, we’re all about creating a thriving environment where financial professionals can shine. Our Austin, TX office is expanding, and we need dedicated individuals who thrive in a competitive, team-oriented atmosphere. As a Financial Representative, you'll be on the front lines, delivering top-notch investment advice to our clients. You’ll conduct reviews, provide personalized solutions, and guide mass affluent investors in understanding their financial futures. This isn’t just a job; it’s an opportunity to enhance your skills in wealth management and take charge of your career path, with a supportive team backing you up every step of the way. Our mission is simple: we provide human-led, tech-enabled financial services that truly make an impact. Your ability to connect with clients over the phone while navigating their unique needs will be key in your success. Plus, with a competitive base salary and bonus potential tied to sales goals, the possibilities are unlimited! Join a company where you can grow, innovate, and help others achieve their financial dreams. So if you're ready to take the plunge into an exciting career with LPL Financial, we can’t wait to meet you and discuss your future with us!

Frequently Asked Questions (FAQs) for Financial Representative Role at LPL Financial
What are the primary responsibilities of a Financial Representative at Investor Focused Solutions?

As a Financial Representative at Investor Focused Solutions, your main responsibilities will include delivering tailored financial advice and conducting client reviews through phone interactions. You will be actively engaging with mass affluent investors to assess their investment needs and provide suitable solutions. Additionally, you'll handle client transactions, prepare reports, and collaborate closely with other departments to enhance client services and improve operational effectiveness.

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What qualifications are required to become a Financial Representative at LPL Financial?

To be eligible for the Financial Representative position at LPL Financial, candidates must hold the Series 7, 63, and either 65 or 66 licenses. Having relevant financial trading experience and prior tele-sales experience is highly beneficial. While a Bachelor’s degree and additional certifications like Life and Health are preferred, strong communication skills and a client-focused approach are paramount for success in this role.

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What is the work environment like for a Financial Representative at Investor Focused Solutions?

The work environment for a Financial Representative at Investor Focused Solutions is fast-paced and team-oriented. You'll find yourself in a supportive call center setting, where collaboration with colleagues is encouraged. Your role will involve handling calls from clients and providing high-touch service as you guide them through their financial decisions, all while leveraging the latest technology to enhance efficiency.

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How does compensation work for a Financial Representative at LPL Financial?

As a Financial Representative at LPL Financial, you can expect a competitive compensation package. The pay range includes a base salary plus bonuses tied to sales performance, allowing for significant earning potential based on your achievements. The package also encompasses comprehensive benefits, including health coverage, retirement plans, and employee stock options, aiming to ensure a rewarding work-life balance.

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What opportunities for career advancement exist for Financial Representatives at Investor Focused Solutions?

Career advancement opportunities for Financial Representatives at Investor Focused Solutions are robust. With LPL Financial's commitment to growth and professional development, you'll have numerous pathways to enhance your skills and increase your responsibilities. As you gain experience and demonstrate your capabilities, there will be options to progress into more specialized roles or leadership positions within the organization.

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Common Interview Questions for Financial Representative
How do you prioritize client needs when providing financial advice?

To effectively prioritize client needs, I start by actively listening to their concerns and financial goals during our conversations. I believe in asking open-ended questions to gather comprehensive information, enabling me to tailor my recommendations specifically to their unique situation. By demonstrating empathy and offering personalized solutions, I ensure that the client feels valued throughout the process.

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Can you describe a time when you successfully resolved a client's issue?

Absolutely! There was an instance where a client faced difficulties understanding some transaction fees. I took the time to explain the structure clearly and walked them through their options to alleviate their concerns. By being patient and attentive, I helped them feel reassured and maintained their trust, ultimately enhancing their experience with our services.

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What do you think is essential for maintaining client relationships?

Maintaining client relationships hinges on consistent communication and delivering high-quality service. I make it a priority to follow up regularly, keeping clients informed about market changes or opportunities that might impact their investments. Building rapport through transparency and responsiveness fosters long-term loyalty and satisfaction.

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What techniques do you use to handle difficult conversations with clients?

Handling difficult conversations requires a calm demeanor and a focus on active listening. I always prepare to acknowledge the client’s feelings and clarify their concerns before offering solutions. Using empathetic communication helps diffuse any tensions, allowing us to collaboratively explore options and reach an agreeable resolution.

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How do you stay current with industry trends and regulations?

To stay informed on industry trends, I regularly read financial news articles, subscribe to relevant publications, and participate in professional development workshops. Additionally, maintaining my certifications ensures I'm well-versed in the latest rules and regulations, allowing me to provide accurate and timely advice to clients.

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Describe a significant sales goal you've achieved in your previous roles.

In my previous role, I was tasked with increasing client portfolio growth by 30% within a year. By implementing targeted outreach and follow-up strategies tailored to client-specific needs, I was able to exceed this goal by achieving a 40% increase. This experience taught me the importance of understanding client objectives and using creative approaches to achieve sales success.

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How do you ensure accuracy in your financial reports and proposals?

Accuracy in financial reports is crucial, so I implement thorough review processes before finalizing any documents. This includes double-checking figures, verifying sources, and using standardized templates to minimize the possibility of errors. Additionally, I seek feedback from colleagues to ensure that our proposals are comprehensive and spot-on.

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What influences your decision-making when recommending investment solutions?

When recommending investment solutions, my decision-making process is primarily influenced by the client’s individual goals, risk tolerance, and market conditions. I also consider historical data and analytical tools to support my recommendations. By aligning solutions with their aspirations and comfort levels, I strive to ensure a mutually beneficial outcome.

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In your opinion, what differentiates LPL Financial from its competitors?

LPL Financial stands out due to its advisor-centric model, innovative technology, and commitment to personalized service. By empowering advisors with the tools they need while maintaining independence, LPL allows for tailored client interactions. This sets us apart from competitors who might impose more rigid structures and limits on advisor-client relationships.

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How do you manage personal stress, especially in a fast-paced environment?

Managing stress in a fast-paced environment relies on effective time management and prioritization. I make it a point to take breaks when needed and practice mindfulness techniques to stay centered. Staying organized helps me keep track of tasks, ensuring I can maintain focus and deliver excellent service despite pressures.

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DATE POSTED
April 10, 2025

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