Software Engineer, Backend

Lucidworks is leading digital transformation for some of the world's biggest retailers, financial services firms, manufacturers, and B2B commerce organizations. We believe that the core to a great digital experience starts with search and browse. Our Deep Learning technology captures user behavior and utilizes machine learning to connect people with the products, content, and information they need. Brands including Crate & Barrel, Lenovo, Red Hat, and Cisco Systems rely on Lucidworks' suite of products to power commerce, customer service, and workplace applications that delight customers and empower employees. Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way.

About the Role

The SaaS Engineering team is responsible for providing a robust platform for our customers. As a Backend Engineer, you will contribute to the development of tools and interfaces to automate the creation, deployment, monitoring, and maintenance of production infrastructure. We operate on a large scale using cutting-edge cloud computing technologies and support mission-critical projects that can make or break customers’ success. If you thrive on building scalable, reliable systems and enjoy working in a collaborative environment, we'd love to hear from you.

Our Backend Chapter builds and manages Lucidworks’ core cloud-based SaaS platform, focusing on our APIs and data management, and developing distributed systems while maintaining state and identity across the platform. As part of the Backend team, you will play a crucial role in supporting our customers by enabling both internal teams and external customers to deploy, manage, and access our services and infrastructure.

We are looking for collaborative engineers who are passionate about their work, the team, and our customers. You will work with a diverse community of personalities spread across multiple time zones, leveraging your communication skills to ensure alignment and progress.

This position reports to the Senior Manager of Backend Engineering. It may include occasional travel to San Francisco HQ (with sufficient notice).

• Develop and maintain Java services written in Spring Boot (we use Java 21)
• Contribute to scaling a distributed, multi-tenant data platform
• Assist in developing software to facilitate greater automation and operability of services, with a focus on simplicity of use, operation, and performance
• Build and maintain APIs and interfaces for internal and external customers, aiming to improve accessibility and ease of use
• Support Lucidworks’ company-wide cloud-first initiative by contributing to the development and maintenance of self-service APIs and data architecture
• Help secure our cloud-based software services by applying best practices to authentication, authorization, and identity management
• Participate in software design discussions and contribute ideas and feedback
• Engage with team members in a fast-paced, Agile environment
• Collaborate effectively with international development teams
• Uphold the core values, policies, and procedures of Lucidworks

• Java 21
• Spring Boot
• Google Cloud Platform
• Kubernetes (GKE)
• Terraform

• Bachelor’s degree or equivalent work experience preferred
• 3-4 years of professional experience in software development, with exposure to increasingly complex environments
• Willingness to participate in a 24x7 on-call rotation to help support the services you develop; we take an end-to-end ownership approach to what we build!
• 3+ years of experience in Java development experience
• Experience with public cloud-based environments (GCP is a plus)
• Familiarity with developing microservices and event-driven architectures
• Quality-oriented; we write our own tests
• Results-oriented; you take pride in delivering high-quality work
• Familiarity with developing SaaS infrastructure in a continuous-deployment environment (we use ArgoCD)
• Experience working with Domain-Driven Design
• Knowledge of both Relational and NoSQL databases
• Experience in designing and developing container-based software services
• Familiarity with containerization and container orchestration (Kubernetes is a plus)
• Experience with DevOps practices is a plus
• Successful completion of a background check

• Collaborative: Work effectively with others during the code review process and collaborate with engineers from other disciplines to develop end-to-end solutions
• Resourceful: Demonstrate agility and flexibility in problem-solving, and work independently to achieve goals
• Team Player: Confidently collaborate with a diverse community of people across geographies and professional abilities
• Strong Communication Skills: Both verbal and written, ensuring clear and effective communication
• Empathy: Show care and understanding for all stakeholders of Lucidworks, including employees, customers, partners, and guests
• Technical Proficiency: Develop expertise on relevant tools and technologies and contribute to process improvements

Lucidworks believes in the power of diversity and inclusion to help us do our best work. We are an Equal Opportunity employer and welcome talent across a full range of backgrounds, orientation, origin, and identity in an inclusive and non-discriminatory way. Applicants receive consideration based on the relevant talents, skills, and experiences they offer to our company.

Thank you for your interest and we look forward to learning more about you.

Note to third party recruiters:

We appreciate your interest in our job opportunities. However, we kindly request that third-party recruiters and staffing agencies refrain from contacting us regarding these positions. We prefer to work directly with candidates and do not accept unsolicited resumes or candidate referrals from third-party recruiters or agencies. Unsolicited resumes and referrals will become the property of Lucidworks, and no fee will be paid should we hire a candidate whose resume was sent unsolicited.