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Vice President, Client Strategy

Overview/About Lumanity

Lumanity is dedicated to improving patient health by accelerating and optimizing access to medical advances.  We partner with life sciences companies around the world to generate evidence to demonstrate the value of their product, translate the science and data into compelling product narratives, and enable commercial decisions that position these products for success in the market. We do this through strategic and complimentary areas of focus: Strategy & Insights, Value, Access & Outcomes, Medical Strategy & Communications, and Real-World Evidence.

Responsibilities / Position overview

The VP, Client Strategy must demonstrate leadership in the Client Strategic Services Department through the successful management of their assigned personnel and accounts with a focus on the training and supervision of direct reports and the successful execution of client projects that meet Lumanity’s standards and client expectations. This role will assist with managing the Client Strategic Services department including resourcing, recruiting, implementing and training of standard operating procedures for account services. As VP of Client Strategu, you are expected to oversee their assigned accounts, build relationships with clients, while encouraging organic business development opportunities. 

 

Key Accountabilities include:

  • Provide exceptional client service, consistent with Lumanity account service standards.
  • Overall responsibility for facilitating the movement, tracking, and delegation of assigned projects on a proactive basis
  • Overall responsibility for the integrity and accuracy of financial deliverables (i.e. budgets, invoices, etc.)
  • Overall responsibility and oversight of team maintaining accurate records within client chosen technology programs (i.e. Datavision, PubSTRAT, Veeva)
  • Overall accountability and leadership across account(s)
  • Seek to identify new areas to expand organic growth

Qualifications

  • Bachelor’s degree
  • 10+ years of project and/or account/project management experience within the pharmaceutical or healthcare communications industries
  • Demonstrate intermediate understanding of the clinical development process and how this can be impacted by strategic communication planning
  • Ability to work in fast-paced, quickly changing environment
  • Excellent financial acumen
  • Excellent project management skills, including organization, prioritization and delegation skills
  • Flexible, deadline oriented, and ability to work as part of a multifunctional team
  • Familiarity with the pharmaceutical and biotechnology industries; network of business contacts within the industry
  • Demonstrates leadership ability within team setting, motivating others and contributing to their growth
  • Experience in both medical and marketing communications preferred

Benefits

We offer our employees a comprehensive benefits package that focuses on what matters to you – health and well-being, personal finances, professional development, and a healthy work/life balance:

  • Competitive salary plus bonus scheme
  • Medical, dental, and vision insurance options
  • 401(k) plan with employer match
  • Flexible paid time off program + 10 paid holidays
  • Flexible spending accounts for health and dependent care
  • Health savings account option with employer contribution
  • Employee Assistance Program
  • Paid short-term and long-term disability coverage
  • Company-paid life insurance coverage at 1.5x annual salary
  • Paid parental leave and more

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Average salary estimate

$175000 / YEARLY (est.)
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$150000K
$200000K

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What You Should Know About Vice President, Client Strategy, Lumanity

Welcome to Lumanity, where we aim to enhance patient health by connecting them with the medical advancements they need! We are currently looking for a dynamic Vice President, Client Strategy to join our Yardley team. In this leadership role, you'll be at the forefront of our Client Strategic Services Department, ensuring that our clients receive exceptional service, and overseeing key projects that align with Lumanity's high standards. With your 10+ years of experience in project and account management within the pharmaceutical or healthcare communications industries, you'll manage and mentor our dedicated team while fostering strong client relationships and exploring organic growth opportunities. Your experience will empower you to maintain the integrity of financial deliverables, develop operating procedures, and expertly oversee account management processes. At Lumanity, we believe in collaboration and providing our team with the tools for success. You're in charge of facilitating project movement and ensuring the accuracy of records across technology programs like Datavision, PubSTRAT, and Veeva. If you're ready to join a rapidly growing company that values your skills and promotes work/life balance with a comprehensive benefits package, this is the opportunity for you! Let’s work together to bring valuable medical solutions to life and help patients around the globe thrive.

Frequently Asked Questions (FAQs) for Vice President, Client Strategy Role at Lumanity
What does a Vice President, Client Strategy do at Lumanity?

As the Vice President, Client Strategy at Lumanity, you will lead our Client Strategic Services Department, ensuring exceptional client service and managing project execution. Your role involves overseeing team performance, managing financial deliverables, and identifying organic growth opportunities while fostering strong client relationships.

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What qualifications are needed for the Vice President, Client Strategy position at Lumanity?

To qualify for the Vice President, Client Strategy role at Lumanity, candidates should hold a Bachelor’s degree and possess over 10 years of experience in project and account management within the pharmaceutical or healthcare communications sectors. Strong financial acumen, project management skills, and familiarity with industry-specific communication processes are also essential.

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How does Lumanity support the professional growth of the Vice President, Client Strategy?

At Lumanity, we support the professional growth of our Vice President, Client Strategy through comprehensive training programs, mentorship, and a collaborative work environment. We focus on developing leadership abilities and encourage our team to explore innovative strategies that enhance their careers.

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Which technology programs will the Vice President, Client Strategy use at Lumanity?

The Vice President, Client Strategy at Lumanity will utilize various technology platforms, including Datavision, PubSTRAT, and Veeva. Proficiency in these tools is important for maintaining accurate records and ensuring seamless project management across accounts.

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What are the benefits of the Vice President, Client Strategy position at Lumanity?

The Vice President, Client Strategy position at Lumanity comes with a comprehensive benefits package, including a competitive salary and bonus scheme, medical insurance, a 401(k) plan with employer match, flexible paid time off, and more! We prioritize our employees' health, well-being, and professional development.

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Common Interview Questions for Vice President, Client Strategy
What project management methodologies are you familiar with that would benefit your role as Vice President, Client Strategy?

As a candidate for Vice President, Client Strategy, you should be familiar with Agile, Waterfall, and Lean methodologies. Discuss how you've applied these methodologies in past projects to improve efficiency, reduce costs, and enhance client satisfaction.

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Can you describe a successful client relationship you’ve nurtured in a previous role?

When asked about a successful client relationship, share a specific example highlighting your approach to communication, understanding client needs, and delivering results. It’s beneficial to demonstrate how this relationship positively impacted your organization.

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How do you prioritize and delegate tasks within your team?

In answering this question, emphasize your project management skills by describing your approach to assessing tasks' urgency and importance. Discuss how you delegate based on team members' strengths and workloads for optimal results.

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What strategies do you use to identify organic growth opportunities?

To identify organic growth opportunities, consider discussing your experience in analyzing market trends, client feedback, and performance metrics. Highlight innovative approaches you have taken to grow client accounts successfully.

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How do you maintain financial accuracy in project deliverables?

To ensure financial accuracy, share your practices in budgeting, invoicing, and regular financial reviews. Talk about how you keep precise records and the importance of collaboration with finance teams to maintain integrity.

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Describe a time when a project didn’t go as planned. What did you do?

In your response, discuss a specific project, the challenges faced, and the actions you took to mitigate issues. Emphasize your problem-solving and leadership skills to steer the project back on track while managing client expectations.

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How do you stay informed about changes in the pharmaceutical and healthcare communications industries?

Explain your methods for staying up-to-date, such as attending industry conferences, participating in webinars, subscribing to relevant publications, and networking within industry circles, to demonstrate your commitment to continued professional development.

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What role does effective communication play in your leadership style?

Discuss how effective communication fosters a collaborative and transparent work environment. Emphasize its importance in team engagement, managing client relationships, and driving successful project outcomes.

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What is your experience with technology programs like Datavision and Veeva?

When addressing your experience with technology programs, provide examples of how you have used these tools in previous roles for project management, history tracking, and maintaining client relationships. Highlight your adaptability and willingness to learn new tools.

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Why do you want to work at Lumanity as the Vice President, Client Strategy?

In response to this question, express your enthusiasm for Lumanity's mission to improve patient health through strategic insights. Share how your skills and experiences align with the company’s goals and how you envision contributing to its success.

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Lumanity applies incisive thinking and decisive action to cut through complex situations and deliver transformative outcomes to accelerate and optimize access to medical advances. With deep experience in medical, commercial, and regulatory affair...

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Full-time, remote
DATE POSTED
April 11, 2025

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