Associate Partner Account Manager

As an Associate Partner Account Manager (PAM) at Luna, your main responsibilities include educating healthcare providers about Luna’s services, building relationships with physicians, and securing patient referrals for physical therapy. You will engage in consistent outreach, conduct virtual and in-person briefings, and analyze regional data to innovate processes that increase patient volume.

To apply for the Associate Partner Account Manager position at Luna, candidates should possess a minimum of 4 years of related sales experience, preferably in healthcare. Strong verbal and written communication skills, familiarity with email campaigns, and proficiency in tools like G-Suite and HubSpot are also important.

Luna is committed to supporting its Associate Partner Account Managers with a comprehensive onboarding process, ongoing coaching, and resources to help you excel. You will collaborate closely with internal stakeholders to achieve your goals and have access to a bonus structure, unlimited PTO, and hybrid working options, fostering a healthy work-life balance.

The salary for an Associate Partner Account Manager at Luna ranges from $70,000 to $80,000 per year, depending on experience and location. Additionally, PAMs have the opportunity to earn up to $20,000 in bonuses, making the total compensation package quite competitive.

Luna is recognized as a premier startup in healthcare, highlighted by accolades such as Forbes America's Best Startup Employers of 2024. The culture here values exceptional performance, encourages innovation, and provides ample opportunities for career growth, making it an ideal workplace for motivated Associate Partner Account Managers who want to make a difference.

When answering this question, focus on specific examples of your field sales experience, highlighting how you’ve built relationships, generated referrals, and problem-solved. Demonstrate your understanding of the healthcare landscape and how those experiences will help you succeed as an Associate PAM at Luna.

Highlight your relationship-building strategies, such as effective communication, follow-up techniques, and active listening. You might share a specific story about how you established a successful partnership and the positive outcomes that resulted from it.

Discuss specific tactics such as conducting presentations, hosting informational sessions, or leveraging data analysis to better understand market needs. Emphasize the importance of trust and rapport with physicians in securing referrals.

Share a relevant experience where your analysis led to tangible improvements in sales or patient volume. Highlight your methodical approach to data interpretation and the positive impact your modifications had on the business.

Mention traits such as strong communication skills, a results-driven mindset, persistence, and the ability to work collaboratively. Illustrate how these qualities have contributed to your achievements in past roles.

Discuss your organizational methods, such as using CRM tools, scheduling systems, or setting weekly goals. Explain how being organized helps you maintain relationships and achieve productivity targets as an Associate PAM.

Demonstrate your conflict resolution skills by sharing a specific example of a challenging conversation in your past. Highlight your approach to listening, empathizing, and finding common ground to navigate difficult discussions.

Explain the importance of collaboration in achieving sales goals and maintaining effective communication with internal teams. Provide examples of how you have successfully partnered with colleagues in past roles to drive results and ensure consistency.

Share your passion for healthcare and how Luna's mission resonates with your values. Focus on the innovative aspects of the company and how you believe you can contribute to its success while growing professionally.

Discuss Luna's strong emphasis on innovation and patient care, as well as its commitment to transforming the physical therapy experience. Highlight how these differentiators attract you to the position and how they align with your professional goals.