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AT&T Jr./Sr. Installation Technician

Position Summary

Installation Technician will be required to perform server installations, NIC card swaps, fiber installation, cable tracing, BNC connection terminations as well as dressing cable and wire management.  Responsibilities will also include but are not limited to initial server configurations (ILO/Idrac initial setup), install and secure transmission and switching equipment, assist in mounting, leveling and aligning equipment bays and/or cabinets as well as make Cat6 cables when needed.  Technician will also be required to remove all decommissioned or malfunctioning servers and/or transmission equipment and prepare for shipment.  Lastly, the technician will be responsible for troubleshooting customer lab issues at the request of management.

Essential Duties and Responsibilities

Duties include, but not limited to:

  • Initial server configurations (ILO/Idrc initial setup), install and secure transmission and switching equipment, assist in mounting, leveling and aligning equipment bays and/or cabinets as well as provide CAT5/6 cable connections when needed

  • Responsible for troubleshooting overall customer lab issues at the request of management

  • Must be able to read, understand and follow standard and office drawings, product documentation, and AT&T Technical Requirements documentation

  • Provide Weekly Activity Reports to management for incorporation into monthly deliverables to the customer

Requirements

 

Minimum Requirements

 

Knowledge and Skills

The required skills and knowledge include:

  • Proficient in MS Office (Outlook, Excel, Word) with ability create, read and update MS Excel spreadsheets and databases
  • Ability to follow direction from Lab Management and Lead Installers with little to no supervision
  • Ability to read schematics (Visio and/or CAD)
  • Must fully understand and be able to install both AC and DC power applications

  • Expert knowledge of HP and Dell servers along with network devices (examples Arista, Juniper and Cisco)

 

The minimum years of related experience required:

  • 3-5 years experience in equipment, cable and fibering installations

 

Education

The minimum level of education required is: 

  • High School Diploma or GED

 

Preferred Requirements

 

The desired skills, knowledge, and education include

  • Ability to maintain inventory records and understand lab layouts

 

Other Qualifications

  • Working knowledge of HP and Dell servers along with network devices (exp: Arista, Cisco, Juniper, etc).
  • Experience in running/terminating AC/DC power connections.
  • Multimode/Singlemode fiber tracing and troubleshooting.
  • Ability to read/decipher test bed schematics and fiber/cabling running lists.
  • Proficiency in Microsoft Office (Excel, Word, Outlook, Teams)
  • Knowledge of UPS and CRACs is a plus.
  • Ability to lift up to 75lbs or more.
  • Must reside in the Middletown NJ commuting area.

Special Note

The position is contingent upon candidate’s ability to meet physical and medical requirements as needed by the position; thereby, in accordance with Federal Requirements, medical requirements include but are not limited to full COVID-19 vaccination status by 4 January 2022, except in limited circumstances where a candidate is legally entitled to an accommodation – proof of vaccination is required.

Company Policy

MAG Aerospace (MAG) is an Equal Opportunity/Affirmative Action Employer and is committed to Diversity and Inclusion. We encourage diverse candidates to apply to our positions.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.Click below for the “Know Your Rights" and “Pay Transparency Nondiscrimination” supplement posters.https://www.dol.gov/agencies/ofccp/posters MAG Aerospace (MAG) is committed to providing an online application process that is accessible to all, including individuals with a disability, by offering an alternative way to apply for job openings. This alternative method is available for those who cannot otherwise complete the online application due to a disability or need for accommodation.MAG provides reasonable accommodation to applicants under the guidance of the Americans with Disabilities Act (ADA), Section 503 of the Rehabilitation Act of 1973, the Vietnam-Era Veterans’ Readjustment Assistance Act of 1974, and certain state and/or local laws.If you need assistance due to a disability, please contact the MAG Aerospace Recruiting email:Applicant.Assist@mag.us or call (703) 376-8993. 

Average salary estimate

$62500 / YEARLY (est.)
min
max
$55000K
$70000K

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What You Should Know About AT&T Jr./Sr. Installation Technician, MAG Aerospace

Looking for an exciting opportunity as an AT&T Jr./Sr. Installation Technician in Middletown? MAG Aerospace is on the hunt for skilled technicians to join our dynamic team! As an installation technician, you'll play a crucial role in server installations, perform NIC card swaps, and handle fiber installations. You'll also be engaging in cable tracing and managing BNC connection terminations, ensuring everything is neatly dressed and organized. Your responsibilities will encompass initial server configurations, installing transmission and switching equipment, as well as assisting in mounting and aligning equipment bays and cabinets. You'll be backed by a supportive management team while troubleshooting customer lab issues and providing weekly activity reports to keep everything on track. If you have a good grasp of both AC and DC power applications, and expert knowledge of HP and Dell servers, plus familiarity with networking devices like Cisco and Juniper, we'd love to meet you! This position not only values your expertise but also provides a nurturing environment for professional growth. Join us in creating impactful solutions at MAG Aerospace where your skills will shine and be appreciated.

Frequently Asked Questions (FAQs) for AT&T Jr./Sr. Installation Technician Role at MAG Aerospace
What are the main responsibilities of the AT&T Jr./Sr. Installation Technician at MAG Aerospace?

As an AT&T Jr./Sr. Installation Technician at MAG Aerospace, your primary responsibilities include performing server installations, managing NIC card swaps, and handling fiber installations. You will also be responsible for troubleshooting customer lab issues, initial server configurations, and ensuring proper cable management and organization during installations. Your support will be crucial in mounting, leveling, and aligning equipment bays while creating CAT6 cables as needed.

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What qualifications are needed to apply for the AT&T Jr./Sr. Installation Technician position at MAG Aerospace?

To qualify for the AT&T Jr./Sr. Installation Technician role at MAG Aerospace, candidates should have 3-5 years of experience in equipment and cable installations, a high school diploma or GED, and proficiency in MS Office. Additionally, candidates must be able to read schematics and have expert knowledge of HP and Dell servers along with networking devices such as Cisco or Arista.

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How does one troubleshoot lab issues as an AT&T Jr./Sr. Installation Technician at MAG Aerospace?

Troubleshooting lab issues as an AT&T Jr./Sr. Installation Technician at MAG Aerospace involves following up-to-date documentation and product specifications. You'll be expected to identify faults, analyze equipment performance, and resolve connectivity problems in collaboration with the management team. Using previous experience and technical documentation effectively helps streamline the troubleshooting process.

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Can I expect to work with a team as an AT&T Jr./Sr. Installation Technician at MAG Aerospace?

Absolutely! As an AT&T Jr./Sr. Installation Technician at MAG Aerospace, you'll be working closely with a team. Collaboration with Lab Management and Lead Installers will be a big part of your role. You'll often be given direction but should also be comfortable taking initiative when required, ensuring the success of projects and installations.

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What physical requirements should I be prepared for as an AT&T Jr./Sr. Installation Technician at MAG Aerospace?

In the role of an AT&T Jr./Sr. Installation Technician at MAG Aerospace, you should be prepared to meet specific physical requirements. This includes lifting up to 75 lbs and sustaining physical activity related to installations. Additionally, candidates must also fulfill the medical requirements pertinent to the position, including a full COVID-19 vaccination status.

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Common Interview Questions for AT&T Jr./Sr. Installation Technician
Can you describe your experience with server installations and networking devices?

Certainly! When answering this question, highlight specific instances where you have successfully installed servers and configured networking devices. Talk about challenges you faced and how you overcame them, emphasizing your knowledge of HP, Dell, and Cisco equipment. Providing examples of the results of your work will demonstrate your expertise effectively.

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What steps do you follow when troubleshooting a network issue?

To tackle a network issue, I first gather details about the problem, analyze logs, and check connections. I then test each segment of the network to isolate the fault. During an interview, it’s effective to provide a structured approach you’ve used previously, showcasing your analytical skills and methodical nature.

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How do you prioritize tasks during a busy installation project?

Effective prioritization involves assessing the urgency and impact of each task. I often use a checklist system to manage my duties, focusing first on critical installations before moving on to supporting tasks. In your response, detail a situation where good prioritization led to a successful project, including deadlines you met.

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Describe a time when you worked as part of a team to overcome a technical challenge?

In response to this question, share a story focusing on how teamwork led to a successful resolution of a technical issue. Discuss your role within the team, the specific collaboration methods used, and the successful outcome. It's a great way to showcase your teamwork skills and communication ability.

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What is your approach to cable management during installations?

Cable management is crucial for a tidy and efficient workspace. I ensure to plan the layout before installation, securing cables at strategic points and labeling them for clarity. Mention any tools or techniques you use, and highlight previous experiences where proper management prevented issues.

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What do you know about AC and DC power applications in relation to installations?

AC and DC power applications are essential in ensuring proper equipment functionality. I understand the differences in their applications, and I have experience in both running and terminating connections. During the interview, illustrating your knowledge with specific examples will demonstrate your technical proficiency.

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How do you ensure safety when working on installations?

Safety is my top priority during installations. I always adhere to company safety protocols and use personal protective equipment. Share examples of safety practices you've implemented in the past and how they contributed to a secure working environment.

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What software or tools do you use for schematics and documentation?

I frequently use Visio and CAD software to read and create schematics. Additionally, I manage documentation using MS Office tools like Excel to track inventory and installation progress. Articulating your experience with these tools helps to showcase your technical literacy, which is valuable for the role.

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What steps do you take to ensure timely completion of projects?

Ensuring timely project completion involves detailed planning, regular communication with team members, and setting milestones. Discuss experiences where your organizational skills significantly contributed to meeting deadlines.

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How do you stay current with new technology in installations?

I stay updated on new technology through continuous education, online courses, and following industry blogs. During interviews, mention specific courses or trainings you've completed and how you're applying new tech in your work.

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