Account Executive - MST

The Account Executive at Mangomint will manage the full sales cycle, from lead to closing opportunities for small to medium businesses. Your role includes conducting discovery calls, nurturing a pipeline of inbound leads, and collaborating with teams across the company. You'll also act as the voice of the customer, gathering feedback to continuously improve solutions.

To excel in the Account Executive role at Mangomint, at least 2 years of experience in a customer-facing role within the SaaS industry is essential. Familiarity with Salesforce or similar CRM systems will be beneficial. Strong communication, negotiation skills, and a commitment to thorough organization are crucial for success.

Mangomint encourages a teachable attitude among its Account Executives by providing resources for personal and professional development. Employees are offered extensive opportunities for growth and are supported in pursuing additional training relevant to their roles within the company.

A successful Account Executive at Mangomint is someone who is self-motivated, enthusiastic about connecting with customers, and skilled at negotiation. A drive for personal accountability and a commitment to continuous improvement are also critical attributes for thriving in this dynamic environment.

As an Account Executive at Mangomint, you'll enjoy a generous benefits package that includes health, dental, and vision insurance, a wellness budget, flexible PTO, and access to an employee stock option program. Additionally, the positive work culture and opportunities for team gatherings make it a rewarding workplace.

When answering this question, highlight your relevant past roles, focusing on your successes and how you've contributed to revenue growth. Mention specific metrics, such as sales targets met or exceeded, to demonstrate your effectiveness.

Discuss the strategies you use for effective time management, such as categorizing leads by potential value and urgency. Explain any tools or systems you've used, like CRM software, to help you maintain organization and ensure no leads fall through the cracks.

Choose a specific instance that illustrates your problem-solving skills. Describe the challenge, the actions you took to overcome it, and the positive outcome, focusing on metrics or key results to emphasize your success.

Provide examples of common objections you've faced in the past and the techniques you utilized to address them. Discuss your approach, which should involve active listening, understanding their concerns, and framing the benefits of your solution in response.

Discuss using personalized outreach and empathy to understand clients’ business challenges. Sharing relevant industry insights and adapting your communication style to align with the client’s needs are also effective strategies.

If you have specific knowledge or past experience in the salon and spa sector, mention it. Otherwise, highlight your willingness to learn and the research you've conducted about trends and challenges facing the industry.

Share personal motivations, such as the thrill of closing deals, helping businesses succeed, or achieving personal growth goals. Align these motivations with what you understand about Mangomint's values and vision.

Discuss any resources, like industry publications, webinars, and networking events, that you regularly engage with to keep your knowledge current. This shows your commitment to staying informed and adapting accordingly.

Share a specific example where you negotiated a deal and detail your strategy throughout the process. Focus on how you identified mutually beneficial outcomes and what skills were key to your success.

Express enthusiasm for Mangomint’s mission to enhance profitability for salons and spas. Tailor your response to highlight how your values and professional goals align with Mangomint’s vision and workplace culture.