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Graduate Program Advisor

It’s a great time to join Marymount University!  We are looking for faculty and staff who are passionate about providing excellent service to ensure a high quality student experience and collaborative working environment.

Title: Graduate Program Advisor 

Direct Supervisor: Assistant Director of Graduate Programs, College of Business, Innovation, Leadership, and Technology 

Status: Full time, Exempt 

No. Direct Reports:  

Target Weekly Hours: 40 

Location: Ballston 

Benefits Eligibility: Yes 

Job Profile Summary 

The Graduate Program Advisor focuses on guiding master’s students through their academic programs, including managing registration, enrollment, and curriculum planning. This role develops and implements advising processes, tracks student progress, and collaborates with faculty, directors, and external partners to optimize program delivery. Key responsibilities also include analyzing enrollment data, recommending scheduling improvements, and addressing student issues in collaboration with other university departments to ensure student persistence and satisfaction. 

Major Duties and Responsibilities 

Student Registration and Enrollment 

  • Manage the registration process for all BILT graduate students. 

  • Ensure graduate students are properly enrolled in required courses and assist in course selection for degree progression. 

  • Oversee enrollment, course progression, and handbook updates for the MBA program (approximately 70 students). 

  • Oversee enrollment, course progression, and handbook updates for the Graduate IT programs (approximately 130 students). 

  • Oversee enrollment, course progression, and handbook updates for the Graduate Interior Architecture and Design (IAD) programs (approximately 60 students). 

  • Manage communications with new and current undergraduate students regarding course enrollment and program completion requirements. 

Student Retention 

  • Coordinate advising processes with School Directors, ensuring best practices and continuous efficiency improvements. 

  • Develop and manage advising guides for both students and faculty. 

  • Track graduate student progress to ensure timely degree completion and provide proactive support to at-risk students. 

Curriculum and Scheduling 

  • Collaborate with Associate Deans and School Directors to address graduate scheduling issues and curriculum updates. 

  • Create and analyze program enrollment reports to provide data-driven recommendations on course scheduling and curriculum improvements. 

  • Manage the evaluation and transition process for students moving from undergraduate to graduate programs. 

Graduate Student Orientations 

  • Assist School Directors in planning and executing graduate student orientation programs. 

Cross-Departmental Collaboration 

  • Partner with Graduate Admissions to support the student application and enrollment process. 

  • Work collaboratively with key university offices, including Registrar, Student Accounts, Financial Aid, and the Academic Hub, to resolve student concerns related to financial aid, enrollment, and academic standing. 

  • Attend enrollment meetings with external partners to ensure streamlined program operations and support for online and hybrid graduate students. 

Communication, Marketing, and Collaboration 

  • Support internal and external communication efforts, ensuring timely updates and dissemination of critical program information. 

  • Collaborate with university departments and external stakeholders on graduate program initiatives. 

  • Ensure accuracy and consistency in student communications related to advising, registration, and curriculum updates. 

General Administrative Assistance 

  • Provide administrative support for advising, scheduling, and program coordination. 

  • Maintain a welcoming and professional office environment conducive to student engagement and success. 

Job Requirements 

Education 

Bachelors degree required 
Graduate degree in data or analytics field preferred. 

Experience 

2 to 5 years of related experience 

Licenses or Certifications 

None 

Financial Responsibility 

Makes financial decisions within University or accepted accounting guidelines, including review of financial reports, purchasing decisions, contract review/negotiation, etc.  

Supervision 

No 

Special Knowledge 

Knowledge of Workday preferred 

Knowledge of Microsoft Office suite required. 

Marymount University is an equal opportunity employer. Marymount University does not discriminate on the basis of race, color, national origin, sex, age, disability, religion, sexual orientation, gender identity and expression, marital status, pregnancy, veteran status or any other protected bases under applicable federal and local laws and regulations in any of its programs or its activities, including employment and admission.  The university also expressly prohibits any form of sex discrimination and sexual misconduct including sexual harassment, dating and domestic violence, rape, sexual assault, sexual exploitation and stalking in any of its programs or activities, including employment and admission.  For more information, please visit: https://marymount.edu/student-life/health-wellness/title-ix-2/

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What You Should Know About Graduate Program Advisor, Marymount University

Join Marymount University as a Graduate Program Advisor and become part of a vibrant community dedicated to student success! In this full-time role, you will work under the guidance of the Assistant Director of Graduate Programs within the College of Business, Innovation, Leadership, and Technology. Your main goal will be to help guide master’s students through their academic journey, ensuring a seamless registration process and supporting their curriculum planning. With your expertise, you'll develop advising procedures that enhance student engagement and success. Collaborating with faculty and directors, you'll play a crucial role in tracking student progress and recommending improvements based on data analysis. Your responsibility will also span overseeing the enrollment of approximately 260 graduate students across several programs, ensuring that they have a clear path to graduation. Beyond administrative tasks, you’ll have the opportunity to make a real difference in students’ lives by addressing their concerns and providing guidance throughout their educational experience. Being part of Marymount means a commitment to excellence, teamwork, and the cultivation of a supportive learning environment. If you have a passion for education and a knack for student engagement, we’d love to have you on board to further enrich our community!

Frequently Asked Questions (FAQs) for Graduate Program Advisor Role at Marymount University
What responsibilities does a Graduate Program Advisor at Marymount University have?

As a Graduate Program Advisor at Marymount University, several key responsibilities are associated with this role. You will manage the registration process for graduate students, ensuring that they are enrolled in the correct courses for their degree programs. Furthermore, you will track their academic progress and assist in course selection while developing advising guides and strategies to facilitate timely degree completion. You'll also collaborate with various university departments to address student concerns and improve program delivery.

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What qualifications are required to become a Graduate Program Advisor at Marymount University?

To qualify for the position of Graduate Program Advisor at Marymount University, candidates should possess at least a Bachelor’s degree, while a graduate degree in data or analytics is preferred. Additionally, 2 to 5 years of related professional experience is essential. Familiarity with Workday and knowledge of Microsoft Office Suite will be beneficial in performing administrative tasks effectively.

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How does a Graduate Program Advisor contribute to student retention at Marymount University?

At Marymount University, a Graduate Program Advisor plays a pivotal role in student retention by developing advising processes that foster student engagement and support. This involves tracking graduate student progress, offering proactive assistance to those at risk, and collaborating closely with faculty and academic directors to ensure effective learning pathways. Regularly analyzing student data allows you to recommend improvements that enhance the overall student experience.

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What is the work environment like for a Graduate Program Advisor at Marymount University?

The work environment for a Graduate Program Advisor at Marymount University is collaborative and student-centered. You will have the opportunity to work closely with faculty, directors, and external partners while maintaining a welcoming office environment that is conducive to student engagement. The university promotes professional development and encourages an atmosphere of teamwork and support for both the staff and students alike.

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What benefits can a Graduate Program Advisor expect at Marymount University?

As a Graduate Program Advisor at Marymount University, you can expect to receive comprehensive benefits, including health and wellness options, retirement plans, and opportunities for professional growth. Working full-time in a vibrant academic setting provides not just competitive compensation but also a chance to make a meaningful impact in students’ lives while being part of a supportive community.

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Common Interview Questions for Graduate Program Advisor
Can you describe your experience with academic advising in a higher education environment?

When answering this question, focus on your relevant experience in academic advising roles, emphasizing how you've guided students through their educational paths. Share specific examples of your advising methodologies and how you've helped students overcome challenges to ensure their success.

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How do you handle conflicts or challenges that may arise with students?

It's important to demonstrate your conflict resolution skills by describing your approach to challenging situations. Discuss how you remain calm, listen actively, and work collaboratively with students to find constructive solutions, ensuring that their educational needs are met.

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What strategies would you utilize to track and analyze student progress?

In your response, highlight your experience with data analysis tools and reporting systems. Discuss how you would implement tracking processes and utilize analytical data to inform decisions and recommendations for curriculum and program improvements.

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How would you approach collaboration with faculty and administration?

Explain your belief in teamwork and communication as essential elements for collaboration. Provide examples from previous experiences where you have successfully partnered with faculty and administrators to enhance student experiences or develop advising programs.

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What role do you think communication plays in advising students?

Communication is crucial in advising. Share your views on fostering open dialogue with students, as well as effectively disseminating important information about academic programs and milestones. Highlight any strategies you've implemented to keep students informed.

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Can you give an example of a time when you improved an advising process?

When asked this question, provide a detailed scenario where you identified an inefficiency in an advising process and describe the steps you took to improve it. Discuss the outcome and any positive feedback you received from students or colleagues.

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How do you stay informed about changes in academic programs and policies?

This is a great opportunity to showcase your commitment to professional development. Discuss how you utilize resources such as workshops, training, webinars, and university announcements to keep informed about policy changes and best practices in academic advising.

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Describe your experience with academic planning software, such as Workday.

If you have experience with Workday or similar platforms, explain how you've used them for tracking student enrollment, advising data, and reporting. If you don't have direct experience, express your willingness to learn new software tools quickly based on previous experiences adapting to new technologies.

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What do you think is the most important aspect of being a Graduate Program Advisor?

Articulate your thoughts on the critical nature of student support and guidance. Emphasize the importance of empathy, understanding individual student needs, and fostering a supportive environment that promotes academic success.

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How would you assist students who are struggling academically?

Share your approach to identifying struggling students early and the supportive measures you would put in place. Discuss the importance of proactive communication, connecting them with resources, and collaborating with faculty to address academic issues effectively.

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Founded in 1950 by the Religious of the Sacred Heart of Mary, Marymount is a comprehensive, coeducational Catholic university located just minutes from the nation's capital. Marymount is dedicated to academic excellence. Our faculty are scholars ...

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Full-time, on-site
DATE POSTED
March 29, 2025

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