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Product Manager

Position Overview:

We are looking for our first product hire to help us scale our product function from the ground up. As a fast-growing health tech startup, we’re looking for a candidate who is willing to roll up their sleeves and work on projects ranging from new EHR integrations to backlog & roadmap management. Reporting directly to the CEO, a good candidate is a fast learner, an analytical problem solver, an organized project manager and an excellent communicator.

What You'll Do:

  • Manage the product roadmap, ensuring the engineering team meets roadmap milestones and adjusting priorities to balance short-term delivery and long-term strategy.
  • Collaborate closely with Sales and Customer Success to understand requirements and ensure product build and design aligns with client objectives.
  • Manage and troubleshoot ongoing client-specific software configurations, adapting solutions as needs evolve.
  • Bridge the gap between clients and the engineering team by identifying, defining, and scoping tasks to proactively identify issues before the client.
  • Monitor and evaluate the performance of implemented solutions, recommending and driving improvements.

Who You Are:

  • Bachelor’s degree in business, computer science, healthcare, or a related field.
  • 3+ years of experience in a technical, customer-facing role, such as product management or implementation, preferably within healthcare software. Experience with EHRs, such as Epic, is strongly preferred.
  • Proven track record of managing complex client implementations and delivering customized solutions.
  • Strong technical acumen to effectively communicate with engineering teams and contribute to solution design; basic UI/UX skills are a plus.
  • Excellent project management skills with the ability to manage multiple priorities in a fast-paced, often ambiguous, environment.
  • Exceptional interpersonal and communication skills to build relationships with clients and cross-functional teams.
  • Analytical mindset with problem-solving skills to identify and scope technical and functional improvements.
  • Passion for solving critical challenges in healthcare and delivering solutions that drive revenue and boost client retention.

maxRTE is committed to training, mentoring and accelerating the career of each and every member of our team. We are deeply invested in our employees and offer:

  • Competitive salary + bonus + equity
  • Team bonding and 2x annual off-site events
  • Unlimited paid time off
  • Health, Dental, Vision, and Life Insurance
  • 401k
  • Flexible, remote work environment

About Us

maxRTE is a fast-growing healthcare revenue cycle management software company, helping healthcare providers find insurance for patients. With 1 in 4 Americans having trouble paying medical bills, we strive to have impact for patients, providers and our community. Our insurance discovery software locates unknown coverage from commercial and exchange plans, Medicare, Medicaid, Tricare, worker’s comp, and Cobra for 15-20% of all self-pay patients. We easily integrate with EHRs and our web-based portal ensures secured access for employees, no matter where they work.

maxRTE is an equal opportunity employer and believes in creating a supportive and diverse workplace. We want to have the best available people in every job. Therefore, the Company does not discriminate, and does not permit its employees to discriminate.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Product Manager, maxRTE

Join maxRTE as our first Product Manager and play a pivotal role in scaling our product function from the ground up! As a dynamic and fast-growing health tech startup, we need an enthusiastic candidate ready to jump in and tackle a diverse range of projects, from new EHR integrations to backlog management. In this exciting position, reporting directly to the CEO, you will be surrounded by innovation and collaboration. Your main responsibilities will involve managing the product roadmap to ensure that our engineering team meets critical milestones while prioritizing tasks that balance the immediate and long-term vision. You will work closely with the Sales and Customer Success teams to grasp client requirements, guaranteeing that our product build aligns perfectly with client objectives. You will also be at the forefront of managing ongoing client-specific software configurations, troubleshooting and adapting solutions as needed. If you have a passion for transforming healthcare challenges into solutions, possess strong analytical skills, and thrive in a fast-paced environment, maxRTE is the place for you. We believe in fostering talent, offering a competitive salary, bonuses, equity, and an abundance of benefits—all while working in a flexible, remote environment. If you’re eager to impact the healthcare space significantly and grow your career, we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Product Manager Role at maxRTE
What are the responsibilities of a Product Manager at maxRTE?

As a Product Manager at maxRTE, your core responsibilities will include managing the product roadmap, collaborating closely with Sales and Customer Success to ensure our product meets client needs, troubleshooting ongoing client-specific software configurations, and monitoring the performance of implemented solutions. You will also bridge the gap between clients and the engineering team, proactively identifying issues to ensure smooth operations.

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What qualifications are required for the Product Manager position at maxRTE?

Candidates for the Product Manager role at maxRTE should have a Bachelor’s degree in business, computer science, healthcare, or a related field, along with at least 3 years of experience in a technical, customer-facing role like product management or implementation, ideally within healthcare software. Familiarity with EHRs such as Epic is strongly preferred.

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How does maxRTE support its employees in their career growth as a Product Manager?

At maxRTE, we are deeply invested in the growth of our team members. As a Product Manager, you’ll receive training, mentoring, and opportunities to accelerate your career. We believe in fostering an environment where every employee can thrive and contribute to impactful projects in healthcare.

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What type of work environment can a Product Manager expect at maxRTE?

maxRTE promotes a flexible, remote work environment. As a Product Manager, you will have the autonomy to manage your time and tasks while being fully supported by a collaborative team that values communication and creativity. We also organize team bonding activities and off-site events for a cohesive team spirit.

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What tools or skills will be beneficial for a Product Manager at maxRTE?

To excel as a Product Manager at maxRTE, strong project management skills are essential, alongside technical acumen to communicate with engineering teams effectively. Familiarity with UI/UX principles is a plus, and an analytical mindset is crucial for evaluating solutions and identifying improvements. Experience with EHR integration tools can also benefit your projects significantly.

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Common Interview Questions for Product Manager
Can you describe your experience with managing a product roadmap as a Product Manager?

When answering this question, focus on a specific example of how you managed a product roadmap in a previous role. Discuss how you prioritized features, collaborated with teams, and tracked progress to ensure deadlines were met. Demonstrating your strategic thinking and organizational skills will be vital.

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What strategies do you use to understand client needs as a Product Manager?

In your response, highlight your experience collaborating with sales and customer success teams to gather client insights. Discuss the techniques you employ, such as conducting surveys or interviews, to ensure that the product aligns with client expectations and requirements.

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How do you handle conflicting priorities in your role as a Product Manager?

Explain your approach to assessing the urgency and importance of tasks when faced with conflicting priorities. Emphasize your ability to communicate transparently with stakeholders and adapt the roadmap based on strategic goals without compromising on quality.

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What experience do you have with EHR integrations in the healthcare sector?

Share specific examples of projects where you successfully managed EHR integrations. Highlight your knowledge of different systems and how you navigated challenges during the integration process while ensuring that client objectives were met efficiently.

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Can you give an example of a successful project you managed from conception to delivery?

Detail a project that showcases your project management skills. Discuss the steps you took—from defining the project scope and building a team to executing the plan and delivering results. Focus on the impact of the project and any metrics that demonstrate its success.

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How do you measure the success of a product after launch?

Explain your metrics for evaluating product success post-launch. Discuss how you analyze key performance indicators, user feedback, and engagement data to identify areas for improvement and drive product iterations based on insights gathered.

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What do you consider when defining a product’s feature set?

Share your approach to defining a feature set, which should include gathering input from clients, considering market trends, and assessing technical feasibility. Highlight the importance of aligning features with overall business objectives and the needs of users.

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What challenges have you faced as a Product Manager and how did you overcome them?

Discuss a specific challenge you encountered in your role, explaining how you approached it and the steps you took to solve the problem. This allows the interviewer to see your problem-solving capabilities and resilience in overcoming obstacles.

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How do you keep your team motivated and aligned during a product development cycle?

Highlight your communication strategies, such as regular check-ins, feedback loops, and collaborative brainstorming sessions, to keep the team aligned and motivated. Discuss how you celebrate milestones to foster team spirit and maintain engagement.

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Why do you want to work at maxRTE as a Product Manager?

In your response, convey your passion for healthcare technology and align it with maxRTE's mission of helping providers and patients. Discuss what excites you about the company culture and the growth opportunities available, making sure to connect it with your career goals.

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maxRTE provides healthcare hospitals and clinics with patient insurance eligibility software with full integration into EHR systems access to all payers.

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Full-time, remote
DATE POSTED
April 8, 2025

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