Manager, Talent Acquisition

MealSuite, an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization comprising 190+ team members across the globe, with hub locations in Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.  

We’re looking for a versatile and dynamic Manager, Talent Acquisition to join our People & Culture Team. Reporting to the VP, People & Culture, you’ll be leading the Talent Acquisition function for a scaling SaaS company, both as a manager of a small team of TA Specialists and as a full-cycle recruiter on key requisitions.  

A day in the life as a Manager, Talent Acquisition: 

• Lead the Talent Acquisition Function and Global TA Team: 

• Work closely with the VP, People & Culture on workforce planning, salary bands, and talent acquisition strategy 
• Lead a team of two Talent Acquisition Specialists located in Ontario, Canada and Ho Chi Minh City, Vietnam, with plans for team growth 
• Mentor and train team members on progressive best practices and ensure appropriate requisition load distribution 
• Continuously monitor TA processes and workflows and implement improvements and efficiencies where appropriate 
• Own strategic oversight of talent acquisition and talent attraction projects, including recruitment marketing initiatives, partnerships and events, & employer awards 
• Provide weekly reports and status updates to leadership and the larger P&C team on hiring progress and proactively address roadblocks   
• Conduct full-cycle recruitment:

• Own the requisitions for senior, technical, and niche requisitions located in both Canada (provincial focus on Ontario) and USA (state focus in Texas) by acting as the main contact for candidates, scheduling interviews and coordinating all details of the interview and selection process
• Partner with hiring leaders and TA Specialists to: 
• Thoroughly define and understand hiring requirements 
• Assist in the creation of job postings and interview processes  
• Advise on Talent Attraction, Interviewing and Selection best practices for both external and internal candidates  
• Assess candidate character and competence fit for current or future roles by screening resumes and conducting initial phone screen interviews 
• Maintain the ATS (Workable) and track all applicable requisitions and approvals 

If the below describe your knowledge, experience and character, this role could be for you:  

• I have knowledge of: 

• Employment standard practices that impact talent acquisition and offers of employment in the US and Canada 
• Workforce structure and planning for a start-up/scale up SaaS tech company and the types of roles that exist 
• Best practices and modern approaches to posting, sourcing, interviewing, and offering that create an exceptional candidate and stakeholder experience 
• I gained my knowledge through 5+ years of experience in a direct talent acquisition role with at least 1-2 years in a people leadership capacity. 
• I have worked in the SaaS industry, recruiting and hiring for a broad spectrum of roles, including technical positions (Software Engineering, Product, etc.). 
• I’m a sourcing and pipelining pro. I have a pool of candidates in my funnel and when I don’t, I know how to effectively source qualified individuals through tools such as LinkedIn Recruiter or other relevant sites across North America. 
• I’m proud of how I make candidates feel unique and understand how to assess their character and competence fit. I am also keen to mentor hiring leaders and team members on the secrets behind my superstar interviewing skills. 
• I love leveraging technology to drive effective and efficient work habits.  I’ve worked with a variety of applicant tracking systems. I get bonus points if I’ve used Workable, but if I haven’t, then I’m confident that I’d pick up the system quickly. 
• I get excited about being extremely organized and ensuring candidates and hiring leaders feel confident in my ability to keep the process moving efficiently. 
• I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA for team building or recruitment events. 
• I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills. 

We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!  

More to love about working at MealSuite:  

• We are passionate people that care about others. The heart of what we do comes down to our mission to Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here. 
• We’ve built a progressive culture that values teamwork and innovation. We listen to all voices and entrust team members with tasks that make a significant impact on the communities we serve. 
• We’re growing sustainably. A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry. 
• We take care of our employees too! Here are just a few of the great things we offer: 
• Unlimited paid time off – yeah, you read that right! We trust our employees to build their own version of balance so they can feel rejuvenated to bring their best every day. 
• Healthcare benefits – extended health, vision, dental, and paramedical coverage, critical illness, life and disability insurance, travel medical insurance, and access to Teladoc medical experts. 
• Hybrid flexibility – we value the collaboration, mentorship and learning that come from physically working next to one another, as well as the benefits that remote work can offer.
• Work-life balance – this is supported by the fact that more than 90% of current employees agree that their leader supports their wellbeing.
• An inclusive workplace – women account for 53% of our employees and 58% of people leaders. 
• Participation in our equity program – we’d love for you to share in MealSuite's success as we continue to grow! 
• Opportunities for career development and advancement – we support our employees in pursuing and achieving their professional goals. 
• Purposeful work with a positive community impact – more than 90% of our North American employees agree that the company’s purpose aligns with their personal values. Learn more about our values at MealSuite.com/Careers. 

This role will require you to work in our office located in Cambridge, ON, up to 2 days a week.  More than an hour away from the office location?  Apply anyway, and we can talk through your options! 

Have we got your attention? Great! Here’s what’s next: 

Apply today with your resume and answers to our application questions.  

We’ll start reviewing candidates within two weeks of this position being posted and will reach out to you if we’d like to get to know you a bit better.  We often get hundreds of applications for our roles (we feel very honoured that so many people are interested!) and try our best to get back to each person.  If there’s a delay in our response, please don’t think we’ve forgotten about you.  We may be taking our time to thoroughly review each candidate before deciding who to interview.  

We want to ensure that every qualified individual has an equal opportunity to work with us. If you require accommodation to our application process, please contact hr@mealsuite.com.