Job details

Dutch Speaking Client Services Coordinator

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Mercier Consultancy is excited to announce an opportunity for a Dutch Speaking Client Services Coordinator to join our dynamic team. In this role, you will play a key part in facilitating communication and coordination between our Dutch-speaking clients and internal teams. Your primary objective will be to ensure that client needs are met efficiently and effectively, fostering strong relationships and enhancing client satisfaction. If you are organized, detail-oriented, and passionate about delivering excellent service, we would love to have you on board!

Responsibilities

Coordinate and manage communications between Dutch-speaking clients and internal departments.
Assist clients with inquiries and provide information about our services promptly.
Schedule meetings and follow up on action items to ensure client needs are addressed.
Document client interactions and maintain accurate records of service delivery.
Identify potential issues and collaborate with teams to develop solutions.
Gather feedback from clients to improve service offerings and processes.
Stay updated on company services and policies to assist clients effectively.

Fluency in Dutch and English, both written and spoken, is required.
Prior experience in client services, account coordination, or a related role is advantageous.
Strong organizational skills and attention to detail are essential.
Excellent communication and interpersonal skills to engage positively with clients.
A proactive approach to problem-solving and client support.
Ability to work collaboratively in a team environment.
Familiarity with CRM systems or client management tools is a plus.

Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Training
Fully Paid Relocation Package ( Flight, Airport Transfer And 4 Weeks Hotel )
Health Insurance
Private Health Insurance
2 Extra Salaries Per Year
And Much More...

Average salary estimate

$52500 / YEARLY (est.)

min

max

$45000K

$60000K

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What You Should Know About Dutch Speaking Client Services Coordinator, Mercier Consultancy BG

Mercier Consultancy is excited to announce an opportunity for a Dutch Speaking Client Services Coordinator to join our dynamic team. In this pivotal role, you'll facilitate communication and coordination between our Dutch-speaking clients and the internal teams, ensuring that client needs are met efficiently and effectively. As a Dutch Speaking Client Services Coordinator, you will assist clients with their inquiries about our services, proving to be their first point of contact. Your excellent organizational skills will come into play as you schedule meetings and keep track of action items to ensure every detail is attended to. Documenting client interactions and maintaining accurate records will be key responsibilities as well. Additionally, you will have the chance to identify potential issues, collaborating with different teams to craft effective solutions. We are looking for someone who is not just detail-oriented but also proactive in gathering client feedback to enhance our service offerings. Fluency in Dutch and English, both written and verbal, is essential for this role. If you are passionate about delivering outstanding service and thrive in a collaborative team environment, we'd love to have you on board. With perks such as a competitive monthly salary, performance bonuses, and fully paid training, including relocation assistance, this is an amazing opportunity to grow your career while making a real impact on client satisfaction at Mercier Consultancy!

Frequently Asked Questions (FAQs) for Dutch Speaking Client Services Coordinator Role at Mercier Consultancy BG

What are the main responsibilities of a Dutch Speaking Client Services Coordinator at Mercier Consultancy?

The Dutch Speaking Client Services Coordinator at Mercier Consultancy is responsible for managing communication between Dutch-speaking clients and internal departments. Key duties include assisting clients with inquiries about services, scheduling meetings, documenting client interactions, and collaborating with teams to address potential issues. The role is crucial for enhancing client satisfaction and ensuring that their needs are met effectively.