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RN-Authorization Nurse

If you are looking to make an impact on a meaningful scale, come join us as we embrace the Power of One!
 

We strive to be an employer of choice and establish a reputation for being a talent rich organization where Associates can grow their career caring for others. For over a century, we’ve served the health care needs of the people of Memphis and the Mid-South.
 

Responsible for coordinating and monitoring the authorization and denials management processes. Serves as a liaison between ordering and referring physicians, insurors, patient financial services, case management, HIM, PAS, surgery and diagnostic departments, and patients while evaluating clinical criteria to obtain authorization to secure successful payment for procedure(s) performed within the MLH system. Monitors and reports identified certification and payer issues, researches denials to identify patterns, then educates physician practice staff to assure successful claims submission and payment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.


 

Working at MLH means carrying the mission forward of caring for our community and impacting the lives of patients in every way through compassion, a deliberate focus on service expectations and a consistent thriving for excellence.

A Brief Overview
Responsible for coordinating and monitoring the authorization and denials management processes. Serves as a liaison between ordering and referring physicians, insurors, patient financial services, case management, HIM, PAS, surgery and diagnostic departments, and patients while evaluating clinical criteria to obtain authorization to secure successful payment for procedure(s) performed within the MLH system. Monitors and reports identified certification and payer issues, researches denials to identify patterns, then educates physician practice staff to assure successful claims submission and payment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

What you will do
  • Manages Authorization process to promote the quality and cost effectiveness of medical care by applying clinical acumen and the appropriate application of policies and guidelines to prior authorization requests.
  • Identifies, monitors and reports problematic areas in the certification process, which may impact registration, billing, and reimbursement.
  • Manages and researches denials. Coordinates denials management with physician practices & throughout MLH.
  • Actively participates in Methodist CIP efforts; identifies and communicates areas for improvement in ongoing efforts for quality care; assists in gathering, analyzing, and presenting data in the assigned populations.
  • Demonstrates initiative in identifying and pursuing opportunities for self-improvement and enhancement of professional competency.
  • Demonstrates effective customer relation skills, promotes a positive work environment, and contributes to the overall team effort. Establishes a good working relationship with physicians, clients, and other members of the health care team.
  • Understands, applies, and supports department/hospital policies, procedures, and standards.
  • Performs other job functions as requested or assigned.

Education/Formal Training Requirements
  • Associate's Degree Nursing- RN
  • Bachelor's Degree Nursing- RN

Work Experience Requirements
  • Authorization or Denials Management
  • Care Coordination
  • Case Management
  • 5-7 years Clinical nursing

Licenses and Certifications Requirements
  • Case Manager - The Commission for Case Manager Certification
  • Registered Nurse Arkansas - Arkansas State Board of Nursing
  • Registered Nurse Mississippi - Mississippi Board of Nursing
  • Registered Nurse Tennessee - Tennessee Board of Nursing

Knowledge, Skills and Abilities
  • Positive working relationship and excellent interpersonal skills in working with physicians required.
  • Excellent written and verbal communication skills.
  • Ability to plan and schedule tasks and to maintain control of own work flow.
  • General PC skills.
  • Ability to communicate information to groups of people in an educational setting.
  • Effective interpersonal relationship skills.

Supervision Provided by this Position
  • There are no lead or supervisory responsibilities assigned to this position

Physical Demands
  • Non-invasive patient contact.
  • Must be able to read, write, and communicate both orally and in writing to individuals in the healthcare field.
  • Normal or corrected-to-normal vision.
  • Must have good balance and coordination.

Our Associates are passionate about what they do, the service they provide and the patients they serve. We value family, team and a Power of One culture that requires commitment to the highest standards of care and unity.


Boasting one of the South's largest medical centers, Memphis blends a friendly community, a thriving and growing downtown, and a low cost of living. We see each day as a new opportunity to make a difference in the lives of the people in our community.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About RN-Authorization Nurse, Methodist Health

Join the compassionate team at MLH as an RN-Authorization Nurse! In this pivotal remote role from Tennessee, you’ll be at the heart of healthcare coordination, making a significant difference in the lives of patients. If you’re someone who thrives on collaboration, you'll love being the liaison between various professionals including physicians, insurers, and patient financial services. You'll utilize your clinical expertise to manage authorization and denial processes, ensuring that patients receive the care they need while navigating complex insurance landscapes. You'll have the incredible opportunity to analyze denial patterns, educate physician practice staff, and improve claims submissions. With MLH, we’re not just about healthcare; we’re a community committed to excellence, compassion, and continuous improvement. Each day brings fresh opportunities to not only advance clinical processes but to grow your career within a supportive environment that values teamwork and individual contributions. If you’re eager to apply your nursing experience and make a true impact on patient care, then the RN-Authorization Nurse position is the perfect fit for you! Our culture is built on unity and the shared goal of delivering the highest standards of care. Together, we can carry forward our mission of serving the health care needs of Memphis and the Mid-South. At MLH, we believe in the Power of One, and with your talent, we can create a brighter future for our community.

Frequently Asked Questions (FAQs) for RN-Authorization Nurse Role at Methodist Health
What are the key responsibilities of the RN-Authorization Nurse at MLH?

The RN-Authorization Nurse at MLH plays a crucial role in managing the authorization process for medical care. This includes coordinating with various healthcare departments, evaluating clinical criteria for patient procedures, and ensuring successful payment through effective denials management. The nurse serves as a vital liaison among physicians, insurers, and patients, promoting quality and cost-effectiveness in care.

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What qualifications are required for the RN-Authorization Nurse position at MLH?

To qualify for the RN-Authorization Nurse role at MLH, candidates need an Associate's degree in Nursing and ideally a Bachelor's degree. Additionally, 5-7 years of clinical nursing experience in authorization or denials management is essential. Licensure as a Registered Nurse in Tennessee is required, along with certification in case management.

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How does the RN-Authorization Nurse impact patient care at MLH?

The RN-Authorization Nurse significantly impacts patient care by ensuring that necessary medical procedures receive timely authorizations, thereby facilitating access to care. By identifying and resolving payer issues and educating physician staff on successful claims submission, the RN helps streamline processes that directly enhance patient experiences and outcomes.

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What skills are essential for success as an RN-Authorization Nurse at MLH?

Interpersonal skills are crucial for the RN-Authorization Nurse at MLH, enabling effective communication with physicians and healthcare teams. Additionally, strong analytical abilities for monitoring denials, excellent writing and verbal communication skills, and a proactive approach to problem-solving are vital for navigating the complexities of patient care authorization.

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What is the work environment like for the RN-Authorization Nurse at MLH?

The work environment for the RN-Authorization Nurse at MLH is collaborative and supportive, with a focus on teamwork and shared goals in patient care. Working remotely while being part of a dynamic healthcare system allows the RN to engage meaningfully with colleagues and contribute to the overall mission of providing high-quality healthcare to the community.

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Common Interview Questions for RN-Authorization Nurse
Can you explain the authorization process you’ve managed in your previous roles as an RN?

In answering this question, detail your experience with authorization processes, including specific steps you took to ensure compliance with policies. Discuss any tools or systems you used to track authorizations and how you communicated with involved parties.

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How do you approach managing denials and what strategies have you found effective?

Provide an example of a situation where you managed a denial successfully. Emphasize any analytical methods you utilized, your collaboration with other healthcare professionals, and how you communicated with insurers to resolve issues.

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What role do you believe an RN-Authorization Nurse plays in enhancing patient outcomes?

Outline your understanding of the direct impact an authorization nurse has on patient access to care. Discuss the importance of timely authorizations and how this connects to patient satisfaction and treatment continuity.

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Describe a time you had to educate physician practice staff on the authorization process.

Share a specific example highlighting your communication skills and the educational strategies you employed. Explain how you tailored the information to your audience's needs to foster understanding.

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What software or systems are you familiar with for managing authorizations?

Discuss any software you have experience with, explaining how you used it to track authorizations and manage communication. If applicable, provide examples of how this technology improved efficiency in your previous roles.

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How do you stay updated on changes in policies and regulations related to authorizations?

Describe your approach to continuous education, whether through webinars, professional organizations, or networking with peers. Highlight any specific resources you utilize to remain informed about industry changes.

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Can you give an example of how you've dealt with a challenging case in authorization?

Discuss a particular challenging case, detailing the steps you took to resolve the issue. Focus on collaboration, communication, and the ultimate outcome, particularly how it benefited the patient.

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What do you consider the most rewarding aspect of being an RN-Authorization Nurse?

Reflect on what motivates you about this role. It could be the opportunity to impact patient care positively, work alongside dedicated healthcare professionals, or engage in continuous learning.

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How do you prioritize your tasks when managing multiple authorization requests?

Provide insight into your organizational strategies, such as using tools for task management or setting priorities based on urgency. Mention how you ensure that critical authorizations are addressed timely.

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Why do you want to work as an RN-Authorization Nurse at MLH?

Express your alignment with MLH's mission and values, emphasizing how your professional experience and personal passion for quality patient care makes you a great fit for their team.

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EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 14, 2025

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