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Part-Time Sales Associate

M/I Homes has been building new homes of outstanding quality and superior design for more than 40 years. Founded in 1976 by Irving and Melvin Schottenstein and guided by Irving’s drive to always “treat the customer right,” we have fulfilled the dreams of over 140,000 homeowners and grown to become one of the nation’s leading homebuilders. M/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Ft. Myers/Naples, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, and Tampa.

Job Summary:

To assist the New Home Sales Consultant (NHC) participating in the sales process with customers - all to assist in the capture of new home sales.  Learns, practices, and develops essential skills in sales and marketing techniques, studies and applies appropriate Company guidelines, including the New Home Consultant’s Minimum Performance Standards.  Assist the NHC in performing monthly competitive analyses to increase knowledge of communities.  Assists the NHC in weekly Realtor office visits.  Assist NHC in maintaining the integrity of their assigned community on a daily basis.  Develops customer service skills to ensure customer satisfaction in accordance with Company objectives.  Participates in all sales and training meetings with NHCs.  If currently not a licensed Real Estate Sales professional, SA will be required to take the necessary state courses needed to earn their Real Estate Sales license.  This position is a feeder role for New Home Consultant (NHC).  Weekend work required.

Duties and Responsibilities:

  • Represents M/I Homes in a professional manner while possessing a positive attitude.
  • Supports the New Home Consultant in the development of a sales and marketing business plan in order to achieve the division’s business plan for the year.
  • Uses selling skills acquired through company training programs with all customers encountered. 
  • Is punctual and opens models as advertised to public by arriving at models/sales office 15 minutes prior to posted opening hour and uses this time to open all models properly to ensure a professional presentation.
  • Registers customers and inputs their information in Pivotal system.
  • Demonstrates models, inventory homes, and homesites to customers and realtors, discussing features and benefits as well as exercising other selling skills learned from Critical Path/PSS training programs, including asking for the sale. 
  • Provides customers information on community, pricing, available financing programs. 
  • Assists the NHC developing working relationships with realtors by calling, emailing, visiting real estate offices, marketing through flyers or direct mail, assisting NHCs in giving presentations at scheduled meetings with realtors/brokers.
  • Assists the NHC throughout the sales and selection process.  Prepares necessary documents with homebuyers to assist NHC or should NHC be involved in another meeting or in their absence. 
  • Assists NHCs in creating their marketing/business plan (creating and sending flyers to customers, realtors, current homeowners, special events to generate traffic, grand openings, open houses, etc.).
  • Drives community daily to ensure signage is clean and accurate.  If any maintenance is required, advises the appropriate party and follows-up to ensure that corrections have been made.
  • Additional responsibilities may be required.

Minimum Education Experience:

Associate degree (A.A.) or equivalent in specialized training from a two-year college or technical school combined with relevant course study including seminars and workshops in sales and marketing techniques and a minimum of one year retail sales experience and/or training.  Real Estate license required. 

Skills and Abilities: 

  • Ability to work independently and without direction and immediate supervision.
  • Sets and attains goals or achieves established division goals without constant oversight.
  • Ability to interpret, analyze and evaluate given information relative to selling techniques and potential homebuyer concerns, needs, and issues.
  • Self-motivated with persuasive, enthusiastic and customer-service oriented personality and good negotiation and organizational skills; detail-oriented aptitude.
  • Excellent verbal and written communication skills for high interaction with a variety of people and forums inside and outside of organization.
  • Exhibits good judgment, problem-solving and analytical skills, and can make competent decisions within given parameters.
  • Maintains a positive and helpful attitude – team player.
  • Excellent computer skills including the use of Microsoft Excel, Outlook, and Word.
  • Ability to manage time effectively to accomplish several tasks concurrently.
  • Ability to represent the interests of the Company and Division to the public.
  • Maintains a high sense of personal integrity.
  • Looks for ways to enhance and bring new ideas to the position.

M/I Homes offers a comprehensive benefits package, including medical, dental, vision, paid time off and paid holidays, paid parental leave, traditional and Roth 401(k) options, profit sharing plan, employee stock purchase plan, employee home purchase plan and more.

We are committed to attracting, developing, and retaining diverse talent that reflects the customers we serve and the communities where we live and work.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

#IND123

M/I Homes Glassdoor Company Review
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CEO of M/I Homes
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Robert H. Schottenstein
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Part-Time Sales Associate, M/I Homes

At M/I Homes, we’re on a journey to build new homes that embody outstanding quality and superior design for over 40 years. As a Part-Time Sales Associate, you’ll team up with our New Home Sales Consultant (NHC) to assist in capturing new home sales and helping customers every step of the way. This isn’t just a job; it’s an opportunity to immerse yourself in the exciting world of real estate. You'll learn essential sales and marketing techniques and put them into practice while adhering to our company’s high standards. Your role will involve engaging with potential homebuyers, conducting community visits, and showcasing our beautiful models—while ensuring they’re presented to the public in the best light. With each interaction, you’ll develop skills that are crucial not only for making sales but for building lasting customer relationships. The position requires teamwork but also a sense of independence, as you'll often work without direct supervision. Plus, there’s room for advancement in the future to New Home Consultant as you gain experience! Although you may not start with a real estate license, we’ll support you in getting your license as needed. Weekend availability is essential since it’s our busiest time to meet with eager customers. If you have a passion for helping people find their dream homes and are ready to represent M/I Homes with a positive, professional attitude, we’d love to meet you!

Frequently Asked Questions (FAQs) for Part-Time Sales Associate Role at M/I Homes
What are the responsibilities of a Part-Time Sales Associate at M/I Homes?

As a Part-Time Sales Associate at M/I Homes, you'll assist the New Home Sales Consultant in various sales activities. This includes engaging with customers, demonstrating model homes, and maintaining the community's integrity. You’ll also help in conducting competitive analyses, managing customer registrations, and developing marketing strategies to attract buyers.

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What qualifications are needed to be a Part-Time Sales Associate at M/I Homes?

To qualify as a Part-Time Sales Associate at M/I Homes, you should possess an Associate degree or equivalent specialized training, along with at least one year of retail sales experience. A real estate license is essential, and if you don’t have one, you will need to complete the necessary state courses to acquire it.

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What is the training process like for a Part-Time Sales Associate at M/I Homes?

At M/I Homes, new Part-Time Sales Associates undergo comprehensive training that includes learning essential sales and marketing techniques. You’ll participate in sales meetings and training sessions led by experienced New Home Consultants, ensuring that you're well-prepared to represent our values and achieve sales goals.

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Is previous real estate experience required for the Part-Time Sales Associate position at M/I Homes?

While prior real estate experience can be beneficial, it’s not strictly required to apply for the Part-Time Sales Associate position at M/I Homes. We value customer service experience and are committed to training the right candidate in effective sales techniques and community knowledge.

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What skills make a successful Part-Time Sales Associate for M/I Homes?

Success as a Part-Time Sales Associate at M/I Homes hinges on having excellent communication and customer service skills. Being self-motivated, detail-oriented, and possessing good analytical skills are essential. Additionally, strong negotiation abilities and the capacity to work independently contribute significantly to achieving sales and fostering positive customer relationships.

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Common Interview Questions for Part-Time Sales Associate
How do you handle objections from potential homebuyers?

When facing objections, it's crucial to listen actively to the customer’s concerns without interruption. Acknowledge their feelings, and then provide reassuring information or solutions based on what you’ve learned during training at M/I Homes. Tailor your response with the features and benefits of the home that align with their needs.

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Can you describe a time when you used your sales techniques effectively?

In your response, cite a specific example where you applied sales techniques learned at previous jobs or during your training at M/I Homes. Share how you engaged a customer, identified their needs, and successfully closed a sale. Highlight the importance of relationship building as part of your approach.

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What strategies would you employ to attract more potential buyers to our community?

Discuss strategies such as hosting open houses, utilizing social media campaigns, and building relationships with local realtors. Share how you would communicate community events or sales details, showing your understanding of the marketing techniques utilized at M/I Homes.

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How would you prioritize tasks if assigned various responsibilities at the same time?

Organizing tasks by urgency and importance is key. Explain how you'd assess what needs immediate attention while ensuring customer inquiries are addressed promptly. Mention any tools or techniques you've used to manage time effectively, emphasising the skills you’d bring to the Part-Time Sales Associate role.

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Why do you want to work for M/I Homes?

Express your admiration for M/I Homes' commitment to quality, the supportive team environment, and the opportunity it provides for professional growth. Mention your desire to contribute to helping families find their dream homes and how your values align with the company's vision.

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What do you think is most important in providing excellent customer service?

Highlight the importance of actively listening to customers and showing genuine care for their needs. Emphasize your capability to respond swiftly and effectively to their inquiries and concerns, ensuring they feel valued as part of the M/I Homes family.

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Describe your experience with real estate sales.

Even if you have limited experience, talk about any related roles where you honed relevant skills. If you’re new to real estate, focus on your retail sales background and how your customer service skills can translate effectively into this new role at M/I Homes.

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How do you ensure you stay informed about community and real estate trends?

Discuss utilizing resources like industry publications, attending training seminars, and networking with industry professionals as ways you’d stay updated. Explain your commitment to continuous learning, which aligns with M/I Homes' emphasis on training.

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How would you represent M/I Homes to potential buyers?

Convey that you would embody the values of professionalism, quality, and customer focus that M/I Homes stands for. Speak about how you would communicate effectively and enthusiastically about the benefits of the homes and community.

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What motivates you to succeed in a sales role?

Share your passion for helping people and achieving results as key motivators. Express your desire to meet targets and how the satisfaction of seeing customers happy in their new homes is a significant driver for you, particularly at a company like M/I Homes.

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When our co-founder Irving Schottenstein was asked what he thought was our most important core value, he replied, "Always remember to treat our customers right". As a result, honesty, integrity and treating our customers right guide all of our act...

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DATE POSTED
April 8, 2025

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