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VSaaS Business Manager, East Coast

We are looking for our next colleague to join our VSaaS Sales team. As a VSaaS Business Manager, you will work with end-user customers to position and specify our platform and partner with the channel to close each opportunity. This role focuses on managing complex stakeholder relationships, building consensus across various departments, and ensuring that all decision-makers are aligned on the benefits and value of the VSaaS platform. We seek a creative, energetic salesperson who will help the customer understand how to leverage SaaS and innovation to build a great solution. You will be expected to drive deals forward through sales and meet with each stakeholder. 

The ideal candidate must reside in a major metropolitan area on the East Coast. Relocation assistance is not offered. 

When joining Milestone, you can expect to be part of a company with an impressive growth history and an embracing, second-to-none People-First Culture. We will ensure that you have the best working conditions to succeed while you develop personally and grow your skills. Milestone recognizes the potential of its employees and is committed to their growth and development. As a new hire, you can expect on-the-job training and training courses tailored to your role. This training provides a solid foundation and equips you with the necessary skills and knowledge to excel. 

Join a team with high aspirations.

As a VSaaS Business Manager, you will work alongside bright and friendly colleagues who are focused on ensuring the success of our sales efforts in a high-growth SaaS environment. Each team member lives our core values of curiosity, resilience, drive, and collaboration. The team fosters a culture of camaraderie, where everyone is encouraged to share ideas, provide constructive feedback, and celebrate each other's achievements. 

This position reports to the Director of Sales, VSaaS.

Responsibilities

  • Create demand at target end users to create opportunities and drive new business.
  • Develop effective account strategies to manage and influence stakeholders. Work closely with the decision makers to ensure our platform is seen as a top choice. 
  • Drive the sales cycle with customers through key stages, including discovery, stakeholder development, defining the scope of work, decision criteria, proposal development, negotiation, and closing the deal.l
  • Build and manage a sales pipeline to drive and close ARR sales revenue
  • Establish outbound calling effort to develop new business relationships
  • Collaborate with peers and integrators to solve customer problems
  • Develop and deliver value-based solutions, pricing, and proposals to the customer. 
  • Engage customers using all media options and tools available 

Your Experience

To be successful in this position, you will need a track record of proven sales success with experience selling video software or video surveillance as a service. 

  • Minimum of years' experience selling, driving, and exceeding revenue quota targets
  • Demonstrated enthusiasm for technology and its use in building better customer solutions
  • Extensive experience in a value-based selling role where you were recognized as a top performer
  • Proven history and success selling SaaS/Cloud solutions to end-user customers
  • Proven track record of successfully aligning and influencing end-user stakeholder relationships across multiple departments
  • Deep understanding of buying processes within large organizations, particularly in the technology and SaaS industries
  • Willingness and ability to travel to visit customers
  • Demonstrated ability to sell technical solutions effectively
  • Demonstrated ability to work with integrators and resellers
  • Proven track record in a high-growth environment (beyond start-up stage)
  • Exposure to the following industry domains a plus: audio/visual, telco/telecom/communication service providers (CSPs), IT Infrastructure, IT integration/managed service providers (MSPs)
  • Security industry experience a plus but not required

Desired Skills

  • Relentless focus on the customer experience 
  • Sense of urgency toward personal and company goals, takes initiative
  • Strong skills in guiding cross-functional teams through the buying process, addressing objections, and securing deals 
  • Results oriented
  • Creative problem solver
  • Exceptional communication and collaboration skills, capable of working with cross-functional teams
  • Comfort navigating ambiguity
  • Strong sense of urgency
  • Ability to tactfully manage competing priorities

Why Milestone?

Ranked among the 100 Best Companies to Work for in Oregon, Milestone offers excellent benefits and a great culture. Employees here have flexible work environments, opportunities for further education, and the ability to directly effect change in our Organization. 

The annual on-target earnings for this position range from $223,948 to $282,980, with most candidates falling in the $230,589 to $260,704 range. Pay is based on the level, location, complexity, responsibility, and job duties of the specific position and is just one component of Milestone's total compensation package. Additionally, we offer an attractive benefits package that includes medical/dental benefits, FSA or HSA, 401k with 6% Safe Harbor employer match, paid parental leave, generous PTO (2days's' vacation, 10 days paid sick time, and 12 company holidays), fully paid Short Term disability policy, fully paid Long Term disability policy, and Life Insurance. If you are selected for an interview, please feel welcome to speak to our Talent Partner about our compensation philosophy.

Milestone is committed to creating a diverse and inclusive workplace and is proud to be an equal opportunity employer.

Contact and application

Please apply at our website: www.milestonesys.com

If you have any questions, you are very welcome to contact Cindy Phillips, Talent Acquisition Partner, at ciph@milestone.us

We are excited to receive your application.

Average salary estimate

$253464 / YEARLY (est.)
min
max
$223948K
$282980K

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What You Should Know About VSaaS Business Manager, East Coast, Milestone Careers

Join Milestone as a VSaaS Business Manager on the East Coast, where you will be at the forefront of our incredible growth story in the video surveillance as a service market. In this role, you’ll collaborate directly with end-user customers to showcase our fantastic platform while also partnering closely with our channel to effectively close new opportunities. The VSaaS Business Manager is vital for fostering and managing complex stakeholder relationships, ensuring that everyone involved sees the immense benefits our platform brings! We're looking for a dynamic salesperson who’s not afraid to get creative; your mission is to help potential customers harness the power of SaaS solutions to craft tailored experiences. Your day-to-day will involve driving sales momentum by engaging with various decision-makers, building effective strategies for influencing their choices, and navigating through the sales cycle from discovery to deal closure. We're proud of our People-First Culture, where your individual growth matters just as much as team success. At Milestone, you will receive robust on-the-job training and course offerings that are key to helping you thrive. Our team celebrates collaboration, resilience, and continuous improvement, making this the perfect place for someone eager to make an impact. If you reside in a major metropolitan area on the East Coast and have a passion for technology, we would love for you to be part of our high-performing sales team. Join us in our mission to deliver exceptional value to our customers while also achieving your personal and professional aspirations.

Frequently Asked Questions (FAQs) for VSaaS Business Manager, East Coast Role at Milestone Careers
What are the key responsibilities of the VSaaS Business Manager at Milestone?

The key responsibilities of the VSaaS Business Manager at Milestone include creating demand among target end users, developing effective account strategies, and managing the sales cycle through phases such as proposal development and closing the deal. The role requires close collaboration with stakeholders to ensure our VSaaS platform is prioritized during decision-making processes.

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What experience is required for the VSaaS Business Manager position at Milestone?

To excel as a VSaaS Business Manager at Milestone, candidates should possess a proven sales track record, specifically in video software or SaaS solutions. Ideally, candidates should have a minimum of five years of experience in sales roles exceeding revenue quotas, demonstrating strong relationship-building skills and a deep understanding of the buying processes within large organizations.

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What unique company culture does Milestone offer for a VSaaS Business Manager?

Milestone embodies a People-First Culture that prioritizes employee growth and development. As a VSaaS Business Manager, you can expect an environment that encourages collaboration, creativity, and transparency. The team works together to support each other in achieving both personal and business goals while fostering a sense of camaraderie and shared success.

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How does Milestone support the professional development of its VSaaS Business Managers?

Milestone is dedicated to professional development, offering extensive on-the-job training and tailored courses for VSaaS Business Managers. These resources are designed to equip employees with the skills they need to succeed and excel in their roles, promoting a culture of lifelong learning and continuous improvement.

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What is the compensation range for the VSaaS Business Manager role at Milestone?

The compensation for the VSaaS Business Manager role at Milestone ranges from $223,948 to $282,980 annually, depending on factors such as experience, location, and performance. Additionally, the company offers a competitive benefits package that enhances the overall compensation package.

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Common Interview Questions for VSaaS Business Manager, East Coast
How do you approach building consensus among stakeholders as a VSaaS Business Manager?

When building consensus among stakeholders, I emphasize active listening and open communication. I make it a priority to understand each stakeholder's perspectives and address their concerns in a way that aligns our VSaaS offerings with their goals. By demonstrating the values and benefits our platform brings to the table, I work to unify everyone towards a common objective.

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Can you describe how you drive the sales cycle from discovery to closing?

I drive the sales cycle by meticulously mapping out each stage, starting with thorough discovery to identify customer needs. I engage with stakeholders regularly to ensure alignment and develop a customized value-based proposal. Throughout the negotiation phase, I maintain transparency and focus on cultivating a relationship grounded in trust, ultimately facilitating a successful closing process.

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What strategies do you use to create demand among potential end-users?

To create demand, I focus on targeted outreach through various channels including direct calls, personalized emails, and social media engagement. I also leverage case studies and success stories to illustrate the effectiveness of our VSaaS platform in solving real customer problems, which helps pique interest and foster new connections.

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How do you maintain relationships with existing clients while pursuing new opportunities?

I maintain relationships with existing clients by prioritizing regular communication and check-ins. I actively seek feedback to ensure they are satisfied with our solutions and proactively identify upsell opportunities. At the same time, this allows me to balance my efforts between nurturing existing relationships and pursuing new business avenues.

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What is your experience with value-based selling in the SaaS industry?

My experience with value-based selling in the SaaS industry involves understanding each client's unique challenges and demonstrating how our solutions can address those needs. I focus on aligning our offerings with their success metrics, using tailored conversations and presenting real-world examples to validate our product's value proposition.

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How do you handle objections during the sales process?

When facing objections, I listen carefully to the client's concerns without interruption. I acknowledge their point of view and respond with facts that address their objections directly. I find that providing testimonials or data supporting our VSaaS platform can effectively counter their hesitations and reinforce the value we offer.

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In what ways do you collaborate with cross-functional teams to close deals?

Collaboration with cross-functional teams is critical for success. I involve marketing for messaging support and product teams for technical queries. By coordinating closely, we ensure that all materials are aligned and ready for prospects, maximizing the chances of a seamless sales process.

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What tools and technologies have you used to manage your sales pipeline?

I've utilized various CRM tools to keep track of leads, opportunities, and follow-ups efficiently. Tools like Salesforce help me manage my sales pipeline by providing insights into client interactions, allowing me to prioritize effectively and ensure no opportunity is missed.

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How do you stay updated on industry trends relevant to VSaaS?

Staying updated on industry trends is vital for a VSaaS Business Manager. I regularly read industry reports, attend webinars, and participate in relevant networking events. I also subscribe to industry publications to ensure I am aware of the latest advancements and shifts to bring fresh ideas to my sales approach.

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Describe a challenging sale you successfully closed and what contributed to your success.

In one challenging sale, I encountered a highly competitive market with strong opposition. By creating a tailored proposal that highlighted our VSaaS platform’s unique features and seeking specific feedback from decision-makers, I navigated their concerns and reinforced our advantages, ultimately leading to a successful close.

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DATE POSTED
April 4, 2025

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