Field Architect - Northeast

As a Field Architect at MinIO, your main responsibilities will revolve around bridging the gap between technical solutions and customer needs. This involves developing effective sales strategies, providing technical guidance on Kubernetics, engaging with customers to understand their requirements, and collaborating cross-functionally to enhance product offerings. You will also create impactful sales collateral and mentor sales representatives on Salesforce practices.

To qualify for the Field Architect position at MinIO, candidates should possess a Bachelor’s degree in Business, Computer Science, or a related field, along with at least 4 years of experience in a sales engineering or sales architect role, preferably in the cloud or storage industry. Knowledge of Salesforce CRM and Kubernetics is also essential, along with strong technical acumen.

The Field Architect at MinIO contributes to customer success by understanding their business needs and designing tailored solutions that articulate our value proposition. By collaborating with the Customer Experience team and providing mentorship to sales representatives, you ensure that customers receive the support they need throughout their journey, ultimately leading to successful implementations of our cloud storage solutions.

In your role as Field Architect at MinIO, you will predominantly work with Salesforce to manage customer relationships and sales pipelines. Additionally, you will leverage your understanding of Kubernetics to provide technical guidance and support, ensuring effective communication of cloud storage solutions to potential clients.

MinIO offers a comprehensive benefits package for employees, including health care plans (medical, dental, and vision), a 401K plan with a 3% match, pre-IPO stock options, at least 12 public holidays, and flexible time off policies. This shows our commitment to work-life balance and employee well-being.

In answering this question, emphasize your specific experiences in sales engineering, focusing on what you learned about customer engagement and technical communication. Discuss how these experiences equip you to bridge the gap between customer needs and technical solutions, which is crucial for a Field Architect at MinIO.

When discussing your approach to developing sales strategies, be sure to highlight your collaboration with sales leadership and how market analysis informs your plans. Bringing in examples of successful strategies you've implemented will demonstrate your tactical understanding.

In your response, focus on specific features of Salesforce that you regularly use, such as reporting, pipeline management, and customer tracking. Showcase how these tools have improved your sales performance by streamlining processes and enhancing customer relationships.

Discuss your understanding of Kubernetics, particularly how it increases efficiency for cloud solutions. You can touch upon its role in container orchestration and how that aligns with MinIO's offerings, showcasing your technical expertise relevant to the Field Architect position.

Explain your method for prioritizing tasks, such as assessing urgency and importance or using project management tools. Highlight instances where you successfully juggled multiple client projects while ensuring quality service, showcasing your organizational skills.

In answering this question, give examples of situations where you've needed to simplify complex information. Discuss techniques like using analogies or visual aids, and emphasize the importance of understanding client needs for tailoring your communication.

Use this opportunity to describe any previous mentoring roles and the impact you had on your team’s performance. Highlight your training approach and how your guidance has improved their understanding of products and sales techniques.

Focus on a specific project or transformation. Share challenges faced, strategies implemented, and the results achieved. This showcases your leadership abilities and how you can drive change within a sales environment at MinIO.

Discuss your techniques for gathering customer feedback, such as surveys or direct interviews, and how you relay that information to product development teams. This illustrates your cross-functional collaboration skills, which are key for the Field Architect role.

Share your passion for technology and how it drives your career choices. Highlight specific aspects of the cloud storage industry that excite you, such as rapid innovation or helping businesses leverage data for success.