Contract Executive Assistant

As a Contract Executive Assistant at our company, your main responsibilities will include managing data entry, maintaining and updating multiple Google Sheets, creating shipping labels, processing invoices, and responding to customer inquiries via email and live chat. You'll also handle inbound calls for the Ink Genie and WeBuyToner businesses, ensuring smooth communication and outstanding customer service.

For the Contract Executive Assistant role, strong written English skills are crucial. You'll need to be organized and detail-oriented, able to manage various tasks simultaneously. Familiarity with Google Sheets is a must, and experience with Shopify is a plus. Additionally, having a reliable computer setup will help you handle multiple tabs and downloads efficiently.

The work schedule for the Contract Executive Assistant position is full-time, adhering to US Eastern Standard Time (9 AM - 5 PM New York time). This allows you to enjoy a structured workday while maintaining a healthy work-life balance.

Yes, the Contract Executive Assistant position is entirely remote, offering you the flexibility to work from your home environment while still contributing significantly to our Ink, Toner, and Electronic Recycling business!

To apply for the Contract Executive Assistant position, please submit your resume and a cover letter highlighting your relevant experience and skills. Our team is excited to review applications and find the right fit for our growing organization.

When answering this question, provide a specific example from your previous roles that highlights your attention to detail and accuracy while performing data entry tasks. Mention any systems or tools you used, like Google Sheets, to ensure you convey your organizational skills.

Discuss specific strategies, such as creating a daily to-do list or using project management tools. Showcase your ability to balance multiple responsibilities while staying productive in a remote setting.

Describe a past experience where you successfully navigated challenging customer interactions. Highlight the importance of active listening, empathy, and effective solutions to meet the customer's needs.

Mention any relevant tools you've used, such as ReAmaze for customer support communication, Google Sheets for tracking tasks, or any project management applications. Explain how these tools helped you stay organized.

Share an example of a time you successfully met a deadline while managing multiple tasks. Emphasize your time management techniques and your ability to adapt quickly to changing priorities.

Tailor your response to the role by discussing your relevant skills and experiences. Highlight your strong written English skills, organizational abilities, and any customer service experience that aligns with the job requirements.

Provide an example where you efficiently handled customer inquiries through various platforms such as email, live chat, and phone calls. Detail how you ensured timely and accurate responses across these channels.

Share specific experiences where you created shipping labels using platforms like FedEx and Stamps.com. Discuss any lessons learned that contributed to your efficiency and accuracy in this task.

Explain your personal methods or tools for ensuring accuracy in your work. This can include checklists, regular reviews of your work, or time-blocking techniques to focus on accuracy rather than speed.

Discuss your strategy for staying self-motivated in a remote position, which could include setting personal goals, engaging in regular self-assessments, and maintaining a structured daily routine.