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Specialist, Content SSC

Who Are We❓

Welcome to the world of Mrsool! Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.

What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.

Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.

The Job in a Nutshell💡

As the Specialist, Content you will work closely with the Partnerships and Operations teams to identify opportunities for collaboration and create content that aligns with our brand and business objectives. You will also be responsible for managing relationships with our partners and ensuring that content is delivered on time and to a high standard.

This is an exciting opportunity for a creative and driven individual who is passionate about technology and the impact it can have on businesses and consumers alike.

What You Will Do💡

  • Work on a wide range of research regarding all types of shops that include but is not limited to (restaurants, pet shops, beauty, pharmacies, and tickets).
  • Add accurate shop information regarding banners, logos, locations, descriptions, subtitles, working hours & Menus on the application.
  • Promptly respond to team requests that include adding new shops and updating shop information.
  • Keep a proven track record with all data added to the application through work management tools. •
  • Develop stores on Backend.
  • Develop promotion and discount to partner on Mrsool system (Backend).
  • Develop & update menus on Mrsool systems (Portal).
  • Maintain edits required by partnership clients.
  • Fix front issues related to stores & courier registration.
  • Fix operations team issues regarding stores through Mrsool systems

What Are We Looking For❓

  • Bachelor’s degree in any related discipline.
  • 1-3 years of experience as a data entry
  • Excellent communication and presentation skills.
  • Excellent typing skills.
  • Very good research and fast typing skills.
  • Good Computer skills (Word, Excel, PowerPoint) are a must.
  • Good English.

What We Offer You❗

  • Inclusive and Diverse Environment: We foster an inclusive and diverse workplace that values innovation and provides flexibility. Whether you prefer remote, in-office, or hybrid work arrangements, we accommodate your needs - provided this setup aligns with business needs. 
  • Competitive Compensation: Our compensation packages are competitive and include potential share options for certain roles. 
  • Personal Growth and Development: We are committed to your professional development, offering regular training and an annual learning stipend to help you advance your career in a fast-paced, dynamic environment.

Autonomy and Mentorship: You’ll enjoy a degree of autonomy in your role, supported by mentorship and ambitious goals that drive both your personal success and the company's growth.

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Specialist, Content SSC, Mrsool

Welcome to Mrsool! As a Specialist, Content, you'll be stepping into a role that merges creativity with technology in an exciting, fast-paced environment. Here at Mrsool, one of the largest delivery platforms in the MENA region, we pride ourselves on our seamless and unique delivery experience. You will work closely with the Partnerships and Operations teams, identifying amazing collaboration opportunities while producing content that aligns with our brand objectives. Think of it as not just a job, but a chance to make a real impact by optimizing shop information on our app, responding promptly to requests, and ensuring content quality is top-notch. You'll delve into various shops ranging from restaurants to pharmacies, contributing your research skills and attention to detail. Your ability to develop and update content on our backend systems will be key, ensuring that promotions and menu changes are executed flawlessly. Not only will you engage with partners, but you'll also maintain a reliable record of all data added through our innovative work management tools. This position calls for someone who's not just skilled in data entry but also thrives in an environment where communication and collaboration drive success. At Mrsool, we believe in offering competitive compensation and fostering an inclusive, diverse workplace where you can grow personally and professionally every day. Ready to be part of something exceptional?

Frequently Asked Questions (FAQs) for Specialist, Content SSC Role at Mrsool
What are the responsibilities of a Specialist, Content at Mrsool?

As a Specialist, Content at Mrsool, your primary responsibilities include collaborating with the Partnerships and Operations teams to create engaging content, maintaining accurate shop information in our application, and ensuring timely deliveries of content. You will manage relationships with partners, handle data efficiently, and conduct research on diverse shops. Your role is vital in contributing to a seamless user experience that our customers love.

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What qualifications are required for the Specialist, Content position at Mrsool?

To be successful as a Specialist, Content at Mrsool, you should have a Bachelor’s degree in a relevant field and possess 1-3 years of experience in data entry. Excellent communication and presentation skills are a must, along with strong typing abilities and good proficiency in essential computer programs like Word, Excel, and PowerPoint. Familiarity with engaging content strategies is a plus!

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What skills make a successful Specialist, Content at Mrsool?

Successful Specialists at Mrsool demonstrate strong research skills, quick typing capabilities, and proficient organizational abilities. Being detail-oriented and having a good command of English is crucial as well. Furthermore, you should possess strong problem-solving skills to tackle both front-end and operational issues related to store data and courier registration.

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What does Mrsool offer to its employees in the Specialist, Content role?

Mrsool offers a competitive compensation package for the Specialist, Content role, which includes potential share options. We promote a diverse and inclusive work environment where personal growth is a priority. This includes regular training, a learning stipend for career advancement, and the flexibility of remote, in-office, or hybrid work arrangements to suit your lifestyle.

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How can a Specialist, Content at Mrsool contribute to the company's success?

As a Specialist, Content at Mrsool, you will significantly impact the user experience by ensuring content is always current, accurate, and engaging. By collaborating with teams, showcasing your research skills, and managing partnerships effectively, you'll help enhance brand visibility and customer satisfaction. This role supports the overarching goal of improving our unique delivery service.

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Common Interview Questions for Specialist, Content SSC
Can you describe your experience in data entry and how it relates to the position of Specialist, Content?

Certainly! Focus on your previous roles where you handled data management, emphasizing accuracy and efficiency. Use specific examples of tools or processes you’ve used that highlight your suitability for the Specialist, Content position.

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How would you handle multiple requests from different teams simultaneously?

Share how you'd prioritize tasks based on urgency and importance, highlighting your ability to stay organized and communicate effectively with teams to manage expectations. Mention any tools you find useful for project management.

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What strategies do you use to ensure the accuracy of the content you handle?

Emphasize your attention to detail, the use of checklists, and the value of double-checking your work. Share examples of how you've successfully managed content accuracy in the past.

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Describe a situation where you had to collaborate with a team to achieve a goal.

Provide a specific example showcasing your teamwork skills, focusing on how collaboration led to a successful outcome. Highlight communication methods and collective problem-solving.

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How do you stay updated on trends within the delivery and e-commerce industry?

Discuss your methods for keeping current, such as following industry blogs, attending webinars, or joining relevant networks. Show enthusiasm for continuous learning.

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Can you explain a challenging data management issue you faced and how you resolved it?

Choose a real-life challenge, detailing the problem, steps taken to gather data, and how you reached a resolution. This shows your critical thinking and troubleshooting abilities.

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What role do you think content plays in enhancing customer experience?

Express your views on how well-crafted content informs, engages, and retains customers, providing relevant examples of successful strategies used in your past experiences.

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How would you ensure the timely delivery of content to meet team deadlines?

Outline your time management strategies and how you use planning tools to meet deadlines. Offer an example from your experience where you successfully delivered under time constraints.

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What software or tools are you proficient with that would help you in the role of Specialist, Content?

List relevant tools, such as content management systems, data entry software, or collaboration platforms, and explain how that proficiency will benefit your performance in the Specialist, Content role.

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Why are you interested in working specifically for Mrsool?

Share your understanding of Mrsool's impact in the delivery industry, especially regarding its innovative services. Highlight your passion for technology and how your professional goals align with the company’s mission.

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Mrsool is the first and largest on-demand delivery network in Saudi Arabia. It has created the newest technology for delivering goods quickly and efficiently, facilitating the delivery of anything, from anywhere, in just minutes. The app crowdsour...

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Full-time, hybrid
DATE POSTED
March 27, 2025

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