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Medical Assistant - Orthopedics

You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

****URGENTLY HIRING**** $5,000 SIGN on BONUS with 24 month commitment. Must have at least one year experience, external applicants only.

FTE: 1.0, Shift: Day, Schedule: Monday-Friday

Position Summary

The Certified Medical Assistant (MA-C) is an integral part of the Physician/Advanced Practice Provider (APP) office team working under the direction and supervision of a licensed healthcare practitioner. Work situations require performance of safe clinical skills within the scope of practice of the MA-C. The MA-C has continuous contact with physicians, APPs, nurses, front office staff, patients and their families/caregivers.

Responsibilities:

  • Fulfills patient care responsibilities as assigned which may include:
    • Organizing patient flow in collaboration with the front office staff
    • Interviewing patients
    • Obtaining vital signs
    • Assisting patients in preparing for exams or treatments
    • Performing specimen collection, including venipuncture
    • Administration of medications in compliance with Washington State Department of Health regulations and documented competency
    • Relaying instructions/information to patients and their families/caregivers
  • Fulfills clerical responsibilities as assigned which may include:
    • Sending and receiving of patient medical records
    • Facilitating patient referrals
    • Preparing forms for patients

Requirements:

  • Completion of an accredited program for Medical Assistants
  • Washington State Medical Assistant-Certified (MA-C)
  • Minimum of one (1) year of experience in a healthcare setting preferred

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

  • Belonging: We work to create a true sense of belonging for all our caregivers
  • Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve
  • Market leadership: Washington state's largest community-based, locally governed health system
  • Employee-centric: Named Forbes “America’s Best Employers by State” in 2023
  • Technology: "Most Wired"health caresystem 15 years in a row
  • Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities
  • Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.33 - $35.01 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.

Average salary estimate

$29696.5 / YEARLY (est.)
min
max
$24383K
$35010K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Medical Assistant - Orthopedics, Multicare

Are you looking to be a part of a team that truly values your contributions? At MultiCare in Tacoma, Washington, we are excited to offer the opportunity for a Medical Assistant - Orthopedics to join our dynamic practice. As a Medical Assistant, you'll play a vital role in supporting our physicians and advanced practice providers, ensuring that our patients receive the best care possible. You'll be involved in a variety of tasks, from managing patient flow and taking vital signs to assisting with treatments and administering medications. We pride ourselves on offering a work environment that encourages personal growth and professional development, and with a $5,000 sign-on bonus for new employees, there's never been a better time to join our community-focused team. Plus, with a Monday to Friday schedule, you'll enjoy a great work-life balance. If you have a certified medical assistant qualification and at least one year of experience, we want to hear from you! Join MultiCare, where our mission is to partner with you for a healthy future, and experience a workplace that emphasizes respect, integrity, and kindness. We can't wait to welcome you aboard!

Frequently Asked Questions (FAQs) for Medical Assistant - Orthopedics Role at Multicare
What are the key responsibilities of a Medical Assistant - Orthopedics at MultiCare?

As a Medical Assistant - Orthopedics at MultiCare, your key responsibilities will include managing patient flow, interviewing patients, obtaining vital signs, and assisting with examinations and treatments. You'll also perform specimen collections and relay important information to patients and their families, ensuring that they receive comprehensive care. These responsibilities are critical in supporting our healthcare team and enhancing the patient experience.

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What qualifications are required for a Medical Assistant - Orthopedics at MultiCare?

To qualify for the Medical Assistant - Orthopedics position at MultiCare, candidates need to have completed an accredited Medical Assistant program and must hold a Washington State Medical Assistant-Certified (MA-C) certification. Additionally, a minimum of one year of experience in a healthcare setting is preferred, allowing you to effectively support our team and provide quality patient care.

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What is the work schedule like for a Medical Assistant - Orthopedics at MultiCare?

The Medical Assistant - Orthopedics position at MultiCare offers a full-time schedule of Monday through Friday. This consistent schedule allows for a fantastic work-life balance while providing essential support to our healthcare team. You'll be able to enjoy your weekends and free time while still making a meaningful impact during the week.

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What are the core values that a Medical Assistant - Orthopedics should embody at MultiCare?

At MultiCare, core values such as Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness, and Joy are essential to our workplace culture. As a Medical Assistant - Orthopedics, you will be expected to reflect these values in your daily interactions with patients, colleagues, and the community. These guiding principles are crucial to ensuring we deliver the highest level of patient care.

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What benefits does MultiCare offer to Medical Assistants in this position?

MultiCare offers a comprehensive benefits package for Medical Assistants in the Orthopedics department, including competitive salaries, medical, dental, and retirement benefits, as well as paid time off. With a salary range of $24.33 to $35.01 per hour, compensation is influenced by your experience and qualifications. Additionally, a favorable workplace culture recognized by Forbes enhances the overall employment experience.

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Common Interview Questions for Medical Assistant - Orthopedics
What made you choose to apply for the Medical Assistant - Orthopedics position at MultiCare?

When responding, focus on MultiCare's community-driven mission and values. Mention your passion for healthcare and how the opportunity to work within a collaborative team appeals to you. Highlight any previous experiences that resonate with MultiCare's focus on patient care and community health.

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Can you describe a time you managed a difficult patient situation as a Medical Assistant?

Be prepared to provide a specific example of how you handled a challenging interaction, whether it involved a patient’s concerns or an urgent medical request. Describe your approach, emphasizing empathy, communication, and resolution. This demonstrates your problem-solving skills and patient-centered approach.

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How do you prioritize tasks when managing patient flow?

Discuss your strategies for effective time management and prioritization in a busy environment. Explain how you assess patient needs and adjust accordingly to optimize care and efficiency. Emphasizing teamwork and communication will show your ability to work well within the team to meet patient needs.

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What clinical skills are you most confident in performing as a Medical Assistant?

Identify specific skills that you excel at, such as vital signs measurement, specimen collection, or patient interviews. Support your answer with examples of when you’ve successfully performed these tasks in previous roles, showcasing your competence and comfort in a clinical setting.

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How would you handle a situation where you did not know the answer to a patient’s question?

Highlight your commitment to patient care by expressing the importance of seeking accurate information. Discuss how you would consult with a healthcare provider or use available resources to provide the patient with the information they need, reflecting your dedication to thorough and informed care.

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What are your strategies for maintaining patient confidentiality?

Discuss the importance of confidentiality in healthcare and your commitment to following HIPAA regulations. Mention specific practices you adopt, such as secure handling of patient records and being discreet in patient interactions, showcasing your professionalism and integrity.

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How do you ensure accurate documentation in patient records?

Explain your approach to meticulous documentation practices. Share that you ensure that all information is entered promptly and accurately, and talk about how you verify details after patient interactions to minimize errors, which is crucial for quality patient care.

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What motivates you to work in the healthcare field as a Medical Assistant?

Share your passion for helping others and improving patient outcomes. Discuss experiences that inspired your journey into healthcare, along with how you hope to contribute to the MultiCare mission of partnered healing and community health, which aligns with your values.

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Can you detail any experience you have with electronic health records (EHR)?

Talk about your familiarity with various EHR systems and your proficiency in data entry and navigation. Provide examples of how you've used EHRs to enhance patient care and streamline communication among healthcare teams, showcasing your adaptability to technology in healthcare.

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How do you maintain your knowledge and skills as a Medical Assistant?

Outline your commitment to continuous learning through attending workshops, pursuing certifications, or engaging in professional networks. Mention any relevant continuing education courses you have taken and how they have enhanced your skills and service quality as a Medical Assistant.

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DATE POSTED
April 7, 2025

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