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Sales Account Representative

Job Overview & Responsibilities

The Account Rep 1 is responsible for contributing to the company’s sales goals by utilizing professional sales techniques, maintaining quality relationships with existing accounts, and providing excellent customer service. This sales role is focused on the sale of new subscriptions and the renewal of existing contracts, which include Oracle Linux, Oracle Virtualization, Oracle Automation, My SQL, and Java product lines.  Strong organizational skills are a must.  The Account Rep 1 will track the previous years closed business, renew existing subscription contracts and pursue new subscription business in existing install base and new customers.

 

Duties and Responsibilities:

  • Develop maximum subscription renewals out of assigned accounts through competitive sales techniques and knowledge of the company's products and services to achieve sales goals.
  • Build and maintain quality relations within existing renewal contracts and increase account base and volume of renewal pipeline on a consistent basis.
  • Contact customers via telephone and correspondence as frequently as necessary to meet and surpass profitable sales goals for the company.
  • Pursue opportunities for new subscription products contracts within install base.
  • Support sales team’s efforts to win Enterprise Contracts for subscription product lines.
  • Respond to RFQ's.
  • Interact regularly with Oracle Sales teams in sales activities.
  • Work closely with Oracle to track progress on Available To Renew (ATR) Contracts
  • Work with Mythics Partner Contracts team to submit Non-Standard Deal Requests.
  • Maintain updated, organized files on all accounts in assigned territory.
  • Provide information and/or follow up to customer as requested.
  • Provide feedback to improve efficiencies of the position and processes to renew subscription products.

Other Duties

  • Performs all other duties, as assigned.

Qualifications

Minimum Requirements:

  • Bachelor’s degree, or equivalent experience.
  • 1 -2 years of sales or customer service experience.

Knowledge / Skills / Abilities (KSAs):

  • Organization
  • Sales
  • Communication Proficiency
  • Collaboration Skills
  • Customer/Client Focus
  • Time Management
  • Detail-oriented
  • Independent Worker
  • Problem Solving
  • Proficiency with MS Office

Company Overview

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug-Free Workplace Act, which requires Mythics and Emergent to provide a drug-free workplace, among other obligations.  As part of this effort, Mythics and Emergent requires pre-employment drug tests for all candidates for employment.  Please note that marijuana (including medical marijuana) is designated as a controlled substance under federal law and will be screened for in the drug test.

Why work at Mythics?

Because at Mythics, YOU count! At Mythics, our Corporate Values are at the foundation of everything we do. Our values, Respect – Empathy – Excellence – Fun (REEF), have created an environment that fosters creative thinking, respects your contributions, and accepts nothing less than excellence in serving our customers.  At Mythics, you will experience a truly enjoyable corporate culture. But don’t just take our word for it! 

 

Enjoy Tailored Benefits to Suit Your Needs with our Flexible Options. Our benefit options include:  

  • Comprehensive Health, Dental, and Vision plans 
  • Premier 401k retirement plan with corporate matching and a 529 college saving plan
  • Tax-advantaged Health Savings Account and Dependent Care Flexible Spending Account options
  • Legal Resources

 Unlock Exclusive Benefits for Full-Time Employees: 

  • Generous work/life balance opportunities supported by a PTO bank, paid holidays, leave programs and additional flex time off
  • Employee referral program
  • Employee recognition, gift and reward program 
  • Tuition reimbursement for continuing education
  • Remote or hybrid work options
  • Engaging company events such as team building activities, annual awards and kick-off parties
  • Health and wellness-focused activities
  • Relaxation Spaces
  • In-office gourmet coffee, tea, fresh fruit and healthy snacks
  • Corporate GREEN approach – tracking energy consumption for reduction and purchasing only environmentally friendly products for our offices

Founded in 2000, Mythics is an award-winning Oracle systems integrator, consulting firm, managed services provider and elite Oracle platinum resale partner. Our business model is all about deep knowledge of Oracle technologies and business processes. We offer procurement and Oracle systems integration expertise across the full range of Oracle cloud, software, support, hardware, engineered systems, and appliances.  It’s a focus that gives us the critical business experience and the Oracle technology advantage you need to succeed.

Mythics, LLC is an equal opportunity employer. In accordance with applicable federal, state, and/or local law, all qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, disability, sexual orientation, gender identity, age, marital status, medical condition, veteran status, or other factors protected by law. We offer equal opportunity in compensation, advancement opportunities, and all other terms and conditions of employment. As a federal government contractor, Mythics has developed and maintains a written Affirmative Action Program relating to individuals with disabilities and protected veterans, which sets forth the policies, practices and procedures to which the Company is committed in order to ensure that its policy of nondiscrimination and affirmative action for qualified individuals with disabilities and protected veterans is followed. For those unable to complete an online application, alternative methods are available by contacting accommodationrequests@mythics.com. For more information about Federal laws prohibiting job discrimination, please read Know Your Rights.

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CEO of Mythics
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Average salary estimate

$52500 / YEARLY (est.)
min
max
$45000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Account Representative, Mythics

At Mythics, we are looking for a dynamic Sales Account Representative to join our innovative team in beautiful Virginia Beach. In this role, you'll have the opportunity to drive our sales goals by connecting with our existing customers and nurturing those relationships while also pursuing new subscription opportunities in our Oracle product lines. This includes Oracle Linux, Virtualization, Automation, MySQL, and Java. If you love sales and customer service, this role is perfect for you! You'll be responsible for managing subscription renewals and creating new sales strategies that resonate with clients. Establishing and maintaining strong relationships is key, as you'll be contacting customers frequently through calls and correspondence to achieve substantial sales goals. You'll work closely with internal Oracle sales teams and will be supported by a culture that promotes collaboration and creative thinking. At Mythics, we pride ourselves on providing a fantastic work environment, backed by stellar benefits including comprehensive health plans, a generous 401k, and a focus on work/life balance. We want you to bring your A-game and have fun while doing it. So, if you have 1-2 years of sales or customer service experience, excellent organizational skills, and a drive to achieve results, we want to hear from you! Join us and be part of something great.

Frequently Asked Questions (FAQs) for Sales Account Representative Role at Mythics
What are the responsibilities of a Sales Account Representative at Mythics?

As a Sales Account Representative at Mythics, your main responsibilities will include managing subscription renewals for existing customers and generating new subscription sales within our diverse product lines, including Oracle Linux and Java. You will also be tracking customer interactions, building strong relationships, and collaborating with Oracle Sales teams to secure enterprise contracts.

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What qualifications are needed for the Sales Account Representative position at Mythics?

To qualify for the Sales Account Representative position at Mythics, you will need either a Bachelor’s degree or equivalent experience, along with 1-2 years of sales or customer service experience. Strong organizational skills, excellent communication abilities, and a problem-solving mindset are essential for succeeding in this role.

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How does Mythics support the career development of its Sales Account Representatives?

Mythics supports the career development of Sales Account Representatives through programs like tuition reimbursement for continuing education, an employee referral program, and regular recognition for exceptional performance. We believe in fostering talent and providing opportunities for professional growth.

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What benefits can I expect as a Sales Account Representative at Mythics?

As a Sales Account Representative at Mythics, you can expect a comprehensive benefits package that includes health, dental, and vision plans, a premier 401k retirement plan with corporate matching, flexible work options, PTO, and various wellness activities to maintain a healthy work/life balance.

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What training do Sales Account Representatives receive at Mythics?

Sales Account Representatives at Mythics benefit from extensive training, including product knowledge about Oracle technologies and sales techniques essential for meeting customer needs. Frequent interactions with experienced team members provide ample opportunities for mentorship and skill development.

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Common Interview Questions for Sales Account Representative
How do you prioritize your accounts as a Sales Account Representative?

In prioritizing accounts, it's essential to analyze each client's purchase history, renewal dates, and potential for upselling. I would create a tiered system based on these factors, ensuring that I allocate time and resources efficiently to maximize renewals and new sales.

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What strategies would you implement to ensure customer satisfaction?

To ensure customer satisfaction, I would focus on proactive communication and relationship-building. Regular check-ins and feedback solicitation, along with quick resolution of any issues, show clients they are valued and allow for adjustments based on their needs.

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How would you handle a dissatisfied customer?

Handling dissatisfaction starts with active listening to understand the customer's perspective. I'm committed to finding a solution that addresses their concerns, demonstrating empathy, and ensuring a follow-up to confirm their satisfaction.

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Can you describe a successful sales experience you've had?

One successful sales experience involved identifying a customer's pain points with their current solution. After researching alternatives, I presented a customized Oracle solution that increased their efficiency by 30%, leading to a long-term partnership and substantial contract renewal.

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What role does teamwork play in sales success?

Teamwork is crucial in sales. By collaborating with internal teams, including marketing and product management, I can understand market trends and customer needs, making my sales pitches more relevant and impactful.

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How do you keep track of your sales progress and goals?

Tracking sales progress involves using CRM tools to log activities, set reminders for follow-ups, and regularly review my performance against established goals. This helps in adapting strategies as needed to align with target outcomes.

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Why do you want to work at Mythics?

I am drawn to Mythics because of its commitment to excellence, innovative culture, and focus on employee well-being. The opportunity to work with Oracle technologies and contribute to a customer-driven company aligns perfectly with my career aspirations.

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How do you approach learning about a new product line?

To learn about a new product line, I would engage with existing resources, attend relevant training sessions, and connect with team members to gather insights. Staying informed about updates ensures I can effectively communicate benefits to clients.

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What metrics do you think are important in evaluating sales performance?

Key metrics for sales performance evaluation include renewal rates, customer acquisition costs, sales growth, and customer satisfaction scores. These metrics provide a comprehensive view of success and areas for improvement.

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How do you manage your time while pursuing new leads?

Effective time management while pursuing new leads involves setting daily priorities, blocking out specific time slots for prospecting, and utilizing tools to streamline follow-ups. This structured approach enhances my productivity significantly.

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Full-time, hybrid
DATE POSTED
April 15, 2025

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