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Risk & Compliance Officer

🙌 Your Mission

Your mission is to ensure that Rafiki stays compliant with AML/CTF regulations and domestic compliance standards. You’ll drive process reviews, conduct training, and monitor compliance gaps to support the continuous improvement of our compliance and regulatory efforts

🎯 Your Responsibilities in this Role

  • You will monitor the companies compliance against regulatory requirements set by regulators and other relevant authorities
  • Review and improve our AML processes, controls and SOPs
  • Develop and roll out training to the wider team, promoting a culture of compliance
  • You will be hands on when it comes to transaction monitoring and risk assessment of new customers
  • You’ll support the MLRO on regulatory reporting and escalate cases when necessary

🔥 Must-have requirements

  • Bachelor’s degree in Law, Business Administration, Finance, Economics, or a related field
  • A minimum of 1 year of experience in a compliance role within the financial services industry
  • Knowledge of AML/CTF regulations, KYC, and CDD processes
  • Experience conducting due diligence and assessing third-party vendors for compliance
  • Strong understanding of AML/CTF regulations and how they apply to operations
  • Ability to review and enhance AML processes, SOPs, and transaction monitoring systems

💪 Nice to have requirements

  • Professional certifications in compliance or AML (such as ACAMS desirable

✅ Success in the role looks like

3-Month Metrics

  • Review at least 3 compliance processes, identify gaps in reporting, complaints handling
  • Update and document at least 3 key AML/CTF procedures in compliance with domestic law
  • Conduct compliance due diligence on at least 3 high-risk vendors

6-Month Metrics

  • Implement escalation procedures to reduce resolution time by at least 30%
  • Submit at least 2 AML/CTF compliance reports
  • Complete at least 2 third-party vendors' due diligence reports

➡️ Interview Process

(for consistency, please can we use the below format) 👇

Example

You will need to first submit your application through our ATS Workable. There is no need to submit a Cover Letter.

If successful you will be selected for our interview process which has 4 stages:

  1. [30mins] Interview with the Talent Team
    • In this stage we want to get to know you a bit more and follow up on your experience and motivations. The best preparation would be to really know why you applied for the role (i.e. your application questions)
  2. [30mins] Interview with the Legal Counsel
    • During this interview, we want to assess your legal and regulatroy knowledge. We’ll ask about your understanding of compliance, risk management, and reporting obligations. We’ll also evaluate how well you collaborate while adhering to relevant regulations.
  3. [30mins] Interview with the MLRO
    • In this stage, we want to assess your ability to collaborate across departments, your compliance knowledge, and how well you align with regulatory requirements.
    • We’ll discuss your experience in working with teams, handling escalations, training, risk management, and regulatory compliance.
    • Expect questions on how you would implement changes in response to new regulations and your experience with internal coordination on compliance matters.
  4. [45mins] Practical Assessment (Optional)
    • This stage is designed to test your problem-solving skills and ability to apply compliance knowledge in real-world scenarios.
    • You may be given a case study or written scenario to assess your compliance decision-making.
    • For example, you might be asked to outline the steps you would take to investigate a suspicious transaction and ensure proper compliance reporting.
  5. Reference Check and Offer
    • At this stage, we’ll verify your qualifications and background through reference checks.
    • If successful, we’ll extend a final offer to you.

⭐️ Benefits

  • 35 Days Off including your local bank holidays: Take the time to decompress. Working at a startup is hard!
  • Birthday Leave: Celebrate your special day with a bonus day off to take off in that month.
  • Enhanced Parental Leave - We offer 16 weeks of full pay for the primary caregiver and 4 weeks of full pay for the secondary caregiver (After a 6-month probationary period)
  • Learning Budget: Fuel your growth with $1000 annually for learning and development.
What You Should Know About Risk & Compliance Officer, NALA

Join Rafiki as a Risk & Compliance Officer, where your mission is to ensure compliance with AML/CTF regulations and domestic standards, maintaining the highest ethical standards in our operations. You'll be diving headfirst into this role, monitoring our compliance against various regulatory requirements, and getting involved with everything from reviewing processes to enhancing controls and SOPs. A big part of your responsibilities will be promoting a culture of compliance through team training sessions, ensuring everyone is on the same page regarding these crucial regulations. Your analytical skills will come into play as you handle transaction monitoring and assess risks associated with new customers. Supporting the MLRO on regulatory reporting and timely escalation of cases will also be key to your success in this role. With a Bachelor’s degree in Law, Business Administration, Finance, Economics, or a related field, along with at least one year of compliance experience in the financial sector, you'll play a critical role in safeguarding our organization. If you have a solid understanding of AML regulations, KYC, and third-party vendor compliance assessments, we’re eager to hear from you. At Rafiki, your contributions will help drive continuous improvement in compliance practices, benefiting not just the company but everyone involved. Together, let’s work towards sustainable compliance!

Frequently Asked Questions (FAQs) for Risk & Compliance Officer Role at NALA
What are the key responsibilities of a Risk & Compliance Officer at Rafiki?

As a Risk & Compliance Officer at Rafiki, you will be responsible for monitoring compliance with relevant regulatory requirements. This includes reviewing and improving AML processes and controls, delivering crucial training to the team, conducting transaction monitoring, and engaging in risk assessments of new customers. You'll also support the MLRO with regulatory reporting and addressing compliance gaps.

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What qualifications are required for the Risk & Compliance Officer position at Rafiki?

To be considered for the Risk & Compliance Officer role at Rafiki, you need a Bachelor’s degree in Law, Business Administration, Finance, Economics, or a related field, along with at least one year of experience in a compliance role within the financial services industry. Knowledge of AML/CTF regulations, KYC, and CDD processes is essential, and professional certifications in compliance or AML are a bonus.

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How does Rafiki support compliance training for the team?

At Rafiki, compliance training is a priority for the Risk & Compliance Officer. You will be responsible for developing and rolling out training sessions that promote a culture of compliance throughout the organization. This not only ensures everyone understands the regulations but also fosters a proactive approach to compliance among team members.

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What metrics will determine success for the Risk & Compliance Officer at Rafiki?

Success metrics for the Risk & Compliance Officer within the first three months at Rafiki include reviewing at least three compliance processes, identifying reporting gaps, and updating key AML/CTF procedures. Within six months, implementing escalation procedures to reduce resolution time by 30% and submitting compliance reports will also be crucial indicators of success.

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What can candidates expect during the interview process for the Risk & Compliance Officer role at Rafiki?

Candidates for the Risk & Compliance Officer position at Rafiki can expect a thorough interview process that includes multiple stages. This will cover discussions with the Talent Team, Legal Counsel, and the MLRO, focusing on your compliance knowledge, collaboration skills, and problem-solving abilities in real-world scenarios.

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Common Interview Questions for Risk & Compliance Officer
Can you describe your experience with AML regulations as a Risk & Compliance Officer?

When answering this question, highlight your understanding of AML regulations and provide specific examples of how you've implemented compliance measures in your previous roles. Discuss your familiarity with KYC processes, transaction monitoring, and how you’ve conducted risk assessments.

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How do you approach the development of compliance training programs?

For this question, share your process for assessing training needs among team members and how you'll design programs that are engaging and informative. Mention any previous experiences where you successfully developed and implemented a training initiative.

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How have you handled compliance gaps in the past?

Discuss specific instances where you identified compliance gaps and the steps you took to address them. Emphasize your analytical thinking and problem-solving abilities, detailing the outcomes and improvements achieved.

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Describe a time you faced a difficult ethical dilemma in compliance.

When discussing an ethical dilemma, focus on explaining the situation clearly while demonstrating your thought process in determining the best course of action. Always emphasize adherence to regulations and the importance of integrity in compliance.

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What is your experience in transaction monitoring?

Share your hands-on experience with transaction monitoring systems, how you've utilized them in previous roles, and your ability to identify red flags or suspicious activity, explaining the steps you took to escalate the issues appropriately.

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How do you stay updated on compliance regulations?

Illustrate your commitment to professional development by discussing the methods you use to stay informed about regulatory changes. This might include attending conferences, subscribing to relevant publications, or participating in industry discussions.

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Can you explain the importance of KYC and CDD processes?

When answering this, outline the critical role of KYC (Know Your Customer) and CDD (Customer Due Diligence) in risk management. Discuss how these processes help in verifying customer identities and assessing their risks, ultimately contributing to compliance.

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What strategies do you have for improving compliance processes?

Talk about your proactive approach to reviewing current compliance processes, identifying inefficiencies, and proposing improvements. Share any successful strategies you've implemented in your previous roles.

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How do you handle stakeholder communication regarding compliance issues?

Describe your approach to stakeholder communication, emphasizing clarity, transparency, and timeliness. Discuss how you maintain strong relationships while ensuring that compliance is understood and prioritized by all relevant parties.

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What is your experience with regulatory reporting?

Discuss your involvement in regulatory reporting in past roles, detailing the types of reports you have prepared, the information included, and your strategies for ensuring accuracy and compliance with regulatory requirements.

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NALA is a money transfer app that enables you to make secure and reliable payments from the UK to Africa Kenya, Uganda, Tanzania, Ghana and Rwanda. The company is headquartered in London, United Kingdom.

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Full-time, remote
DATE POSTED
March 26, 2025

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