Account Sales Representative- Greenville SC

As an Account Sales Representative at Natera, you will be responsible for supporting Clinical Field Specialists in closing business deals, managing relationships with existing customers while ensuring their satisfaction, and assessing client needs to provide effective solutions. You’ll also coordinate logistics for seamless customer support and promote a service-oriented ethos to foster long-term partnerships.

To apply for the Account Sales Representative role at Natera, you should possess a Bachelor’s degree or equivalent experience along with at least two years of sales experience, preferably in the medical, biotech, or diagnostics fields. Familiarity with OB/GYNs, MFMs, and women’s health products is a strong advantage, alongside proficiency in Microsoft Office and Salesforce.com.

Natera actively promotes career growth by providing a dynamic work environment with opportunities for professional development and advancement. As part of the Women’s Health sales team, you will have access to resources and support to enhance your skills and achieve your career goals.

Natera offers a competitive base salary for the Account Sales Representative position, accompanied by uncapped quarterly commissions, a car allowance, and Restricted Stock Units (RSUs) as part of your long-term incentive plan. Compensation packages can vary based on individual factors such as experience, qualifications, and location.

The company culture at Natera is one that values teamwork, diversity, and inclusive collaboration. As an Account Sales Representative, you'll work alongside dedicated professionals and receive support to help you thrive in your sales role. Natera emphasizes impactful work that not only contributes to the organization but also makes a significant difference in the healthcare landscape.

When answering this question, reflect on your passion for women’s health and innovative diagnostics. Show how your values align with Natera's mission and express your desire to make a positive impact in healthcare.

Focus on sharing your strategies for trust-building and effective communication with healthcare providers, highlighting any past experiences that demonstrate your relationship management skills.

Provide a specific example that showcases how you set ambitious goals, the strategies you employed to achieve them, and the outcomes that resulted. This demonstrates your sales-driven mindset.

Discuss a methodical approach that includes active listening, asking insightful questions, and utilizing your expertise to identify how Natera's solutions can meet those needs effectively.

Explain your organizational techniques, whether it's utilizing digital tools, setting priorities, or creating schedules. Emphasize how these strategies help you stay productive in dynamic situations.

Talk about your experiences in ensuring smooth operations, your ability to anticipate potential issues, and how proactive communication plays a role in successful logistics coordination.

Outline your approach to objection handling, which should involve active listening, empathizing with the client's concerns, and providing clear, compelling responses that highlight the benefits of Natera's products.

Share specific ways you leverage Salesforce.com for tracking customer interactions, managing sales pipelines, and analyzing data to drive sales strategies. Highlight your proficiency in this tool.

Discuss your collaborative experiences with different teams and how you ensure that all parties work towards shared goals, highlighting the importance of communication and coordination.

Define customer service from your perspective, emphasizing the importance of being responsive, understanding client needs, and going the extra mile to ensure satisfaction, aligning with Natera's commitment to exceptional service.