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Account Manager, One Platform Ad Sales - job 1 of 2

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

Job Description

Work with the driven and highly motivated One Platform Ad Sales organization of NBCUniversal, one of the world’s leading media and entertainment companies. The Account Manager role is a strategic partner to Clients & Sales Account Executives.

This position is responsible for managing and growing NBCU’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives. You will play a key part in ensuring campaign success & communicating key campaign learnings to better support our clients.

As an Account Manager, you will:

  • Play a critical role within our fast-paced Ad Sales team to support the full sales cycle, spearheading proposals through execution
  • Be responsible for managing & developing client relationships
  • Proactively identifying strategic approaches for new or incremental opportunities as well as upselling products and services
  • Contribute to revenue, advertiser education & advertiser satisfaction through establishing and building trusted client relationships
  • Deliver a best-in-class partnership experience for NBCU advertising clients and their campaigns
  • Maintain a high standard of operational excellence while executing effective, performance-driven campaigns
  • Leverage your strong communication skills and attention to detail are required, as well as a focus on continual improvement and learning

Responsibilities include, but are not limited to:

  • Building and managing relationships with existing and potential new clients and agencies through routine communication; actively grow industry relationships in order to gain marketplace intelligence
  • Synergistically work cross-functionally with internal teams to drive incremental revenue and increase advertiser satisfaction (Sales, Client Partnerships, Streaming & Data Products, Content Partnerships, Planning, Marketing, Research, Operations, etc.)
  • Support day-to-day client deliverables across the pre-sale and post-sale lifespan of campaigns. Lead communication for all internal deliverables related to client and sales support
  • Collaborate with a diverse group of internal cross-functional teams including Pricing, Inventory, Ad Ops and Measurement to ensure successful campaign executions and troubleshoot client issues
  • You not only analyze data to understand trends, you clearly communicate the “why” behind results and deliver actionable insights & recommendations to both internal and external partners 
  • Develop campaign strategies and audience targeting recommendations 
  • Maintain up-to-date knowledge of NBCU features and audience trends, and serve as an external product expert, educating clients on new and existing ad solutions and advising on best practices to achieve advertiser KPIs

Qualifications

  • 3+ years Planning and/or Account Management/Client Service experience in the media industry
  • Experience contributing to revenue, advertiser education, & advertiser satisfaction
  • Passion for data, process, customer success and working cross-functionally with stakeholders
  • Ability to foster strong internal and external relationships. 
  • Excellent interpersonal and client communication skills; experienced presenter and negotiator 
  • Self-starter; ability to work very independently as well as collaboratively
  • Deadline-driven and process-oriented personality. Comfortable working in the fast-paced, dynamic and growing business  
  • Strong analytical reasoning and problem solving skill
  • Experience contributing to revenue, advertiser education & advertiser satisfaction

Additional Requirements:

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Salary range: $85,000 - $105,000 base + sales incentive commission eligible 

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].

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Average salary estimate

$95000 / YEARLY (est.)
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$85000K
$105000K

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What You Should Know About Account Manager, One Platform Ad Sales, NBCUniversal

Join the dynamic team at NBCUniversal as an Account Manager for One Platform Ad Sales, where you'll play an essential role in creating impactful partnerships with advertisers. At NBCUniversal, a leader in the media and entertainment industry, you'll have the unique opportunity to work with some of the most recognizable brands, enhancing our mission to educate, entertain, and empower audiences worldwide. This role offers a chance to manage and grow key partnerships while ensuring our clients achieve their advertising goals. As an Account Manager, you will be integral to the full sales cycle, from crafting proposals to executing successful advertising campaigns. You'll leverage your interpersonal skills to build lasting relationships with clients, helping to identify new opportunities and upsell our cutting-edge products and services. Not just a number cruncher, your strategic thinking will be vital as you analyze data and translate insights into actionable recommendations for your clients. By collaborating with a diverse set of internal teams, you'll drive revenue growth and enhance the advertiser experience through best-in-class service. Join us at our New York office, where your passion for the media industry and strong analytical abilities will help shape successful advertising strategies. Let's create content that connects with the world together, whilst enjoying the extensive benefits that NBCUniversal has to offer, such as health insurance, 401(k) plans, and more, all while working in a vibrant and inclusive environment.

Frequently Asked Questions (FAQs) for Account Manager, One Platform Ad Sales Role at NBCUniversal
What responsibilities does the Account Manager at NBCUniversal have?

The Account Manager at NBCUniversal is responsible for managing and growing partnerships with advertisers, playing a key role in the full sales cycle from proposals to execution. Essential duties include fostering client relationships, supporting day-to-day deliverables, and collaborating cross-functionally to optimize campaigns and drive revenue.

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What qualifications are needed for the Account Manager position at NBCUniversal?

For the Account Manager role at NBCUniversal, candidates should have at least 3 years of experience in planning, account management, or client service within the media industry. Strong analytical skills, excellent communication abilities, and a passion for customer success are essential to excel in this position.

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How does NBCUniversal support its Account Managers in their roles?

NBCUniversal supports its Account Managers by providing an engaging environment to foster strong relationships with clients and cross-functional collaboration with teams like Sales, Ad Ops, and Marketing. Additionally, employees benefit from ongoing training and development, with a strong focus on both professional growth and personal well-being.

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What type of advertising campaigns will the Account Manager at NBCUniversal be working on?

The Account Manager at NBCUniversal will work with a wide array of advertising campaigns across various platforms, using innovative solutions that leverage data to optimize results. This includes crafting strategies for targeted audiences and ensuring the campaigns align with advertiser KPIs, maximizing overall effectiveness.

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What is the work environment like for an Account Manager at NBCUniversal in New York?

The work environment for an Account Manager at NBCUniversal in New York is dynamic and collaborative. The hybrid model promotes flexibility, providing opportunities for team bonding in the office while allowing for independent work. NBCUniversal values diversity, equity, and inclusion, making it an inviting workplace for everyone.

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Common Interview Questions for Account Manager, One Platform Ad Sales
How do you prioritize tasks as an Account Manager?

It's crucial to prioritize tasks based on deadlines, client needs, and campaign objectives. I often create a to-do list and leverage project management tools to keep everything organized and ensure timely communication with clients and internal teams.

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Can you provide an example of how you resolved a client issue in your previous roles?

Absolutely! I once had a client struggling with campaign performance. I quickly organized a meeting to understand their concerns and analyzed the data to uncover trends. Together, we adjusted the strategy, which ultimately led to a successful outcome and improved client satisfaction.

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What strategies do you use to build strong relationships with clients?

Building strong relationships begins with consistent communication and understanding each client’s unique needs. I make it a point to check in regularly, provide updates, and share insights about industry trends that could benefit their advertising goals.

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How do you analyze campaign performance metrics?

I analyze campaign metrics by utilizing data analytics tools to assess performance against predefined KPIs. I pay close attention to CTR, conversion rates, and ROI, and then I communicate actionable insights to my clients through detailed reports.

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What role does teamwork play in your success as an Account Manager?

Teamwork is vital to my success as an Account Manager. I collaborate closely with cross-functional teams to ensure a coordinated approach to campaign execution. Effective communication and shared knowledge across departments lead to greater results for our clients and enhance overall satisfaction.

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How do you handle tight deadlines and pressure in your role?

Handling tight deadlines requires excellent time management and self-discipline. I break larger projects into smaller, manageable tasks and always plan ahead to allocate my time efficiently while ensuring all stakeholder needs are met.

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What are some effective ways to upsell products to existing clients?

To upsell effectively, I first ensure that I fully understand the client’s goals and pain points. I then present tailored solutions that demonstrate how our additional products can add value, enhance their campaigns, and drive results based on their unique needs.

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How do you stay updated on industry trends and changes?

I stay updated on industry trends by regularly reading trade publications, attending webinars, and participating in professional groups. Networking with industry peers also helps me gather insights and share best practices.

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Describe a time when you led a successful campaign?

I led a successful campaign by first conducting thorough market research to understand the target audience. After crafting a strategic plan, I coordinated with various teams to execute the campaign flawlessly, resulting in exceeding the client’s initial goals.

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What is your approach to customer satisfaction?

My approach to customer satisfaction starts with effective communication and ensuring expectations are met. I proactively seek feedback and use that to enhance future strategies, always aiming to exceed client expectations and strengthen our partnerships.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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DATE POSTED
April 10, 2025

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