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Product Specialist - job 1 of 7

Company Description

We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('SpinCo') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.

NBCUniversal's Enterprise Product Team builds products providing essential capabilities to organizations throughout NBCUniversal, including the Universal Filmed Entertainment Group, Universal Studios Group, Broadcast Operations, NBC & Telemundo Networks, Cable Entertainment brands, local TV stations and more.

Reporting to the Director of Product, Content Development and Production, we're looking for a Product Specialist to deliver industry-leading solutions for our users as they take film and TV shows through development, production, and post-production workflows. These tools need to be designed to scale and integrate with various systems along our Content Supply Chain.

We leverage deep relationships with our Business Engagement and Engineering counterparts to build cohesive, end to end solutions our clients love to use. These applications make our clients' days easier with intuitive interfaces, snappy performance, and top-notch reliability.

To succeed in this role you'll need a love for the TV & Film business and appreciate the creative work that goes into creating our content.

Job Description

KEY RESPONSIBLITIES:

  • Shape the product’s evolution by managing the feature roadmap and prioritizing impactful capabilities.
  • Build exciting new features and capabilities on top of a CRM platforms like Salesforce to improve user experience.
  • Bridge the gap between teams and stakeholders, translating requirements into well-documented, high-value product features.
  • Lead dynamic grooming sessions to keep the backlog fresh, organized, and filled with clearly defined features and stories.
  • Ensure precision and clarity by fully documenting product features in JIRA, with measurable acceptance criteria.
  • Collaborate across teams and technical leaders to identify the best solutions that drive client success.
  • Adapt and innovate by taking on additional responsibilities as needed.

Qualifications

QUALIFICATIONS:

  • Bachelor’s degree or equivalent experience required
  • 1+ year of product experience
  • 1+ year of experience in a role exhibiting excellent written and oral communications, effective interpersonal skills, project management, and strong formal presentation abilities
  • 1+ year of experience in the SDLC process, with a focus on scoping, planning, user story and acceptance criteria writing, rollout management, as well as identifying an MVP

PREFERRED QUALIFICATIONS:

  • Expertise with CRM platforms and data modeling (specifically Salesforce)
  • Experience in Film / Television, Media, Technology, or a related field
  • 1+ year of direct client engagement experience
  • Experience with Agile methodology
  • Experience with using Jira or a similar system to track and maintain feature requirements and development progress
  • Natural problem solver, who is adaptable in a fast-paced environment and is highly collaborative

Fully Remote: This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence. Salary Range: $80,000 - $100,000

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].

For LA County and City Residents Only:  NBCUniversal will consider for employment  qualified applicants with criminal histories, or arrest or conviction records, in a manner  consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

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What You Should Know About Product Specialist, NBCUniversal

As a Product Specialist at NBCUniversal, you'll be at the heart of our dynamic Enterprise Product Team, driving innovative solutions for the film and television industry. Located at 904 Sylvan Ave, Englewood Cliffs, New Jersey, your role will involve crafting tools that streamline the development, production, and post-production workflows of film and TV content. Imagine shaping the future of entertainment with applications that enhance user experience through intuitive designs and remarkable performance! You'll be responsible for managing the product feature roadmap, building new capabilities on CRM platforms like Salesforce, and translating stakeholder requirements into actionable product features. Collaboration is key; you'll be connecting with cross-functional teams to ensure client success while keeping our product backlog fresh and organized in JIRA. If you have a passion for the TV and film industry and a knack for problem-solving in a fast-paced environment, this might just be the perfect opportunity for you! With a salary range of $80,000 - $100,000, along with comprehensive company-sponsored benefits, including health coverage and 401(k), you’ll have everything you need to thrive both personally and professionally. Join us to help create entertaining content that resonates with audiences around the globe!

Frequently Asked Questions (FAQs) for Product Specialist Role at NBCUniversal
What are the key responsibilities of a Product Specialist at NBCUniversal?

As a Product Specialist at NBCUniversal, your primary responsibilities include managing product feature roadmaps, building features on CRM platforms like Salesforce, and ensuring clear communication between teams. You'll participate in grooming sessions to maintain an organized backlog and effectively document product features in JIRA, all while focusing on delivering exceptional solutions for the film and television industry.

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What qualifications do I need to become a Product Specialist at NBCUniversal?

To qualify for the Product Specialist role at NBCUniversal, you should have a Bachelor’s degree or equivalent experience, along with at least one year of product management experience. Strong written and oral communication skills, effective interpersonal skills, and experience in the software development lifecycle (SDLC) are also crucial for success in this role.

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Is prior experience in the film and television industry necessary for the Product Specialist role at NBCUniversal?

While it’s not strictly necessary, having experience in the film and television industry can be highly beneficial for a Product Specialist at NBCUniversal. Familiarity with media, technology, and client engagement can help you understand the unique challenges and needs of our users, thereby enhancing your contributions to our projects.

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What tools and methodologies should I be familiar with as a Product Specialist at NBCUniversal?

As a Product Specialist at NBCUniversal, familiarity with CRM platforms, particularly Salesforce, and knowledge of Agile methodology are preferred. Experience using project management tools like JIRA for tracking development progress and maintaining feature requirements will significantly aid in your effectiveness in this role.

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What are the potential career growth opportunities for a Product Specialist at NBCUniversal?

Working as a Product Specialist at NBCUniversal can open doors to various career growth opportunities. Depending on your interests and performance, you might progress to roles such as Product Manager or even take on leadership positions within the Enterprise Product Team, where you can shape strategy and guide product development initiatives.

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Common Interview Questions for Product Specialist
Can you describe your experience with product management and how it relates to the Product Specialist role?

In your response, highlight specific experiences where you've managed product features or collaborated with teams to create solutions. Discuss tools you've used, such as JIRA or Salesforce, and provide examples that show your understanding of the software development lifecycle and agile methodologies.

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How do you prioritize features for a product's development roadmap?

Discuss your approach to prioritization, whether you use data-driven insights, stakeholder feedback, or a weighted scoring model. Highlight how you align priorities with overall business goals and user needs, ensuring that you balance immediate user requirements with long-term strategic objectives.

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What strategies do you use to maintain effective communication among cross-functional teams?

Emphasize your interpersonal communication skills and your methods for facilitating discussions, such as regular check-ins or collaborative tools like Slack. Share specific instances where effective communication led to successful project outcomes.

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Can you provide an example of a challenge you faced in a previous product role and how you overcame it?

Use the STAR method (Situation, Task, Action, Result) to articulate a specific challenge related to product feature delivery or client engagement. Discuss the actions you took, involving your teams, and the positive results that followed.

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How do you ensure that product features align with user needs?

Talk about your process for gathering user feedback, whether through surveys, interviews, or usability tests. Describe how you integrate that feedback into feature development to ensure a user-centered approach that drives satisfaction and adoption.

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What role does data analysis play in your product management process?

Discuss the importance of leveraging data to inform decisions about feature prioritization, user behavior, and product performance. Mention how you have utilized analytics tools to evaluate user engagement and improve product offerings.

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How do you manage product feature documentation?

Explain your approach to documenting product features, such as keeping clear, up-to-date records in JIRA. Describe how thorough documentation facilitates stakeholder alignment and provides clarity for the development team.

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What experience do you have with Agile methodologies?

Share your familiarity with Agile methodologies, detailing your experience working in sprint cycles, daily stand-ups, and sprint reviews. Provide examples of how you've contributed to fostering a nimble development process in your previous roles.

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How do you handle conflicting priorities from different stakeholders?

Discuss your approach to conflict resolution, emphasizing collaboration and stakeholder engagement. Share a scenario where you balanced competing demands and how that led to a favorable outcome for both the team and the clients.

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Why do you want to work as a Product Specialist at NBCUniversal?

Articulate your passion for the film and television industry and how that aligns with NBCUniversal's mission. Share your enthusiasm for contributing to innovative products that enhance the creative process and your desire to be part of a team that delivers impactful content.

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We are in business to create and deliver content so compelling it entertains, informs and shapes our world. We believe that the talent, creativity and diversity of our people are our greatest resources. We take our business seriously, but do no...

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DATE POSTED
April 10, 2025

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