Senior Executive Assistant

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes.

We offer an extensive portfolio of industry-leading products and services with an extensible ecosystem of out-of-the-box and integrated partner solutions. In addition, our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions. And our connected in-person, remote and digital experiences reinvent customer service across all channels.

Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. And data-driven analytics and reporting tools provide valuable insights to help drive continued growth and profitability. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

Job Title: Senior Executive Administrative Assistant

Location: New York, NY

Job Summary: Candescent is currently searching for a highly motivated and experienced Sr. Executive Administrative Assistant to support our Executive leadership team.

Responsible for managing a complex calendar, handling sensitive communications, coordinating travel arrangements, preparing necessary documents, and acting as a gatekeeper to the Executive's time.

The ideal candidate will be an organized, proactive professional capable of managing their workload and prioritizing tasks in a fast-paced start-up style / private equity environment.

Key Responsibilities:

• Provide comprehensive and proactive support to the COO and CMO, managing an extremely active calendar of appointments, and scheduling meetings and travel arrangements.
• Act as the point of contact between the executives and internal/external clients, maintaining professional and courteous communication.
• Importantly, emulate the character and brand of the C-Suite as their key representative both internally and externally
• Proactively manage future travel arrangements, booking each trip completely at a time (flight, hotels, transfers) at least 2 weeks in advance of the trip to secure best prices (longer lead time for international trips)
• Respond to meeting requests and have scheduled no longer than 48 hours from request escalating where help needed
• Manage email correspondences on behalf of C-suite, responding to queries promptly and autonomously where possible.  Quickly check in with C-suite on teams / text if urgent messages are received
• Process expense reports weekly and coordinate with finance departments.
• Prepare reports, collect and analyze information, and create presentations as needed.
• Handle confidential information and ensure discretion at all times.
• Organize and maintain files and document management systems.
• Coordinate and oversee logistics for executive-led events, such as board meetings, conferences, and town halls.
• Assist in the preparation for and follow-up on executive meetings.
• Implement and maintain office systems and procedures to enhance productivity and efficiency.
• Contribute to team effort by accomplishing related tasks as needed.
• Take ownership of specific projects assigned, managing deadlines and coordinating with relevant teams.
• Maintain a professional demeanor and be flexible in a fast-paced environment with changing priorities

Qualifications:

• Bachelor’s degree is preferred, or equivalent professional experience.
• Minimum of 10 years of experience in executive support, preferably at the C-level.
• Excellent Microsoft Office skills, with an emphasis on Outlook, Teams, Word, Excel, and PowerPoint.
• Exceptional organizational skills and impeccable attention to detail.
• High degree of professionalism in dealing with diverse groups of people, including Board members, senior executives, staff, community leaders, and clients.
• Strong written and verbal communication skills.
• Ability to manage complex and highly confidential information.
• Adept at multitasking, managing priorities, and meeting deadlines.
• Comfortable working autonomously and in a collaborative team environment.

Salary Range:

Offers of employment are conditional upon passage of screening criteria applicable to the job.

Full time employee benefits include:

• Medical Insurance

• Dental Insurance

• Life Insurance

• Vision Insurance

• Short/Long Term Disability

• Paid Vacation

• 401k

EEO Statement

Integrated into our shared values is Candescent’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. Candescent is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance, and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people. Every individual at Candescent has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: Candescent only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, Candescent employees, or any Candescent facility. Candescent is not responsible for any fees or charges associated with unsolicited resumes.