Business Office Specialist I- Remote/Hybrid

As a Business Office Specialist I at Nebraska Health Imaging, you'll be responsible for a variety of essential tasks, including scheduling patient appointments, handling records management, and providing outstanding phone support. Your role is crucial in ensuring patients feel welcomed and supported throughout their experience at our outpatient imaging center.

To qualify for the Business Office Specialist I position at Nebraska Health Imaging, you must have a high school diploma or GED. Additionally, strong communication skills, the ability to work both independently and as part of a team, and basic knowledge of medical terminology are highly beneficial.

Absolutely! Nebraska Health Imaging emphasizes internal growth and offers a clear career path for Business Office Specialists. You can progress from Specialist I to II, III, Supervisor, and ultimately Manager, allowing you to develop your skills and take on new responsibilities.

Yes, you will! Upon joining Nebraska Health Imaging as a Business Office Specialist I, you will undergo 90 days of hands-on training at our Omaha center. This training will equip you with the skills you need to thrive in your role before transitioning to a remote work environment based on performance.

Nebraska Health Imaging offers a comprehensive benefits package for Business Office Specialist I roles, including competitive base pay, shift differentials, quarterly bonuses, paid time off, health insurance, a 401(k) plan with company match, and more, to ensure you feel valued and supported in your job.

When answering this question, think of a specific situation where you successfully resolved a conflict or issue. Highlight your communication skills, empathy, and problem-solving abilities while explaining how you approached the patient and the outcome of your efforts.

While there are several important qualities, strong communication and organizational skills are critical. Be prepared to elaborate on how these traits enhance patient experiences and improve office efficiency, providing examples from your past experiences.

Your answer should reflect your ability to assess urgency and importance. Consider discussing techniques like to-do lists or using productivity tools, and provide an example of when you successfully managed competing priorities to deliver results.

Make sure to mention any familiarity with medical office software or administrative tools, along with your proficiency in Microsoft Office and Teams. Offer examples of how you’ve used these tools effectively in past positions.

Discuss your attention to detail and adherence to confidentiality protocols. Explain any specific systems or processes you have used in previous roles to maintain accurate and secure patient records.

Mention techniques such as active listening and effective communication. You could also discuss how you would document inquiries for follow-up while managing ongoing calls to ensure each patient receives prompt attention.

This is an opportunity to express your values and align them with the company’s mission. Talk about your passion for providing excellent patient care and how you admire Nebraska Health Imaging's commitment to affordability and quality.

Provide a specific example where your collaboration and teamwork helped achieve a goal. Emphasize your role, the challenges faced, and the positive outcome resulting from your contributions.

Talk about any courses, certifications, or resources you use to stay educated and informed in the healthcare field. You can also discuss your commitment to continuous learning and adapting to changing environments.

Outline your professional goals, such as mastering your role, building relationships with colleagues and patients, and contributing positively to the team's success. This shows your ambition and willingness to grow within the company.