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Engineering & Technical Services Manager

AUSTRALIAN CITIZENSHIP REQUIRED FOR THIS POSITION: Yes

RELOCATION ASSISTANCE: Relocation assistance may be available

CLEARANCE TYPE: AU- Secret (NV1)

TRAVEL: Yes, 10% of the Time

Description

We’re building a reputation as the place to be in Defence. Uniquely aligned to our nation’s strategic priorities, we are bringing to Australia leading-edge US capabilities that many can only imagine. We have an unparalleled local understanding of the needs of the ADF and an 800-strong team committed to doing the right thing for Australia and each other. No wonder we are increasingly recognised as a partner of choice for Defence, for industry and for those looking to define possible in their career.

Northrop Grumman Australia partners with the Royal Australian Air Force to provide through-life support for its fleet of C-27J Spartan Airlifter aircraft. The C-27J complements the Australian Defence Force’s existing Air Mobility fleet and provides airlift of people, equipment and supplies to support Humanitarian Disaster Relief and crisis response in Australia and nearby regions.


Your Role
As the C-27J Engineering and Technical Services Manager, you will be responsible for leading the programs engineering team focusing Continuing Airworthiness activities, You will also:

  • Develop strategic, tactical and operational deliverables across key milestones and subsequent execution plans to ensure Northrop Grumman meets performance expectations of our customer
  • Be accountable for the delivery of Continuing Airworthiness Management (CAM) services (CAMS), Design Organisation (DO) services, Military Type Certificate Holder (MTCH) services.
  • Coordination of tasks/planning with other departments where necessary for tasks that have interdependencies with stakeholders outside of engineering (e.g. supply, field service or supply)
  • Support Risk Management activities through provision of timely information regarding current activities

Working closely with the Program Manager, you will lead cross-functional collaboration, drive continuous improvement initiatives, and support the execution of key program milestones.

About you

As an experienced Engineering Leader, you will have experience working with in a Through Life Support orgainsation and have

  • Engineering or Technical Equivalent Degree Qualifications
  • Experience in leading large geographically disbursed teams
  • Excellent communication and relationship management skills
  • Experience working in a complex, fast-paced environment with shifting priorities.
  • Strong understanding of entire product lifecycle and engineering best practices including delivery of Continuing Airworthiness (CA) service

What we Offer

Whatever your role, life stage or background, you can shape your career here in your way with highly challenging work, great colleagues and career development, plus a range of flexible benefits and working patterns.

  • Professional Development – further education, leadership development, professional industry memberships and unlimited access to a range of online training
  • Purchased annual leave
  • Salary packaging including novated car leases
  • Generous paid parental leave
  • Volunteer and enhanced Reservist Leave
  • Health & Wellbeing program
  • Employee Assistance Program


Defining Possible is our mantra and we are committed to making sure that works for our people’s careers too. What’s Your Possible?

Defining Possible means something different to each one of us. What’s Your Possible?

Everyone Matters
Doing the right thing and sharing success are two values underpinning how we behave at Northrop Grumman. Here, everyone matters including candidates from diverse backgrounds.

We are particularly proud of our commitment to reconciliation with Aboriginal and Torres Strait Islander people as demonstrated through our Second Innovate RAP (2024-2026), and our support for Veteran employment, and welcome Aboriginal and Torres Strait Islander people and Veterans to apply to join our team.

As a Defence security clearance is required for this role, you must be an Australian Citizen. International Traffic in Arms Regulations (ITAR) are applicable, as such your nationality may be a factor in determining your suitability for this role. You will also need to satisfy police checks and employment screening verification.

What You Should Know About Engineering & Technical Services Manager, ngc

Welcome to Northrop Grumman Australia, where we’re proud to be leading the charge in Defence! As our new Engineering & Technical Services Manager based in Richmond, Australia, you’ll find yourself at the helm of an extraordinary team dedicated to supporting the Royal Australian Air Force’s C-27J Spartan Airlifter aircraft. In this pivotal role, you’ll be responsible for leading the engineering programs team focusing on Continuing Airworthiness activities. Your knack for strategic planning will shine as you develop operational deliverables, ensuring that we exceed our customer’s performance expectations. You’ll play an integral part in the delivery of Continuing Airworthiness Management Services and collaborate with various departments to achieve seamless integration. If you thrive in a dynamic, fast-paced environment and enjoy leading large, diverse teams, this is your chance to drive significant change and innovation in the field. With your engineering qualifications and strong relationship management skills, you’ll help us establish best practices and enhance product lifecycle management. At Northrop Grumman, we believe in shaping careers through comprehensive professional development opportunities and flexible benefits. Join us as we define what’s possible in Defence and make a real impact with our talented team. Are you ready to elevate your career with us?

Frequently Asked Questions (FAQs) for Engineering & Technical Services Manager Role at ngc
What responsibilities does the Engineering & Technical Services Manager at Northrop Grumman Australia have?

The Engineering & Technical Services Manager at Northrop Grumman Australia oversees the engineering programs team, ensuring the effective management of Continuing Airworthiness activities. Key responsibilities include developing strategic and operational plans, delivering Continuing Airworthiness Management Services, coordinating with cross-functional departments, and driving improvement initiatives to meet customer expectations.

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What qualifications are required for the Engineering & Technical Services Manager position at Northrop Grumman Australia?

For the Engineering & Technical Services Manager role at Northrop Grumman Australia, candidates must have an Engineering or Technical Equivalent Degree. Additionally, experience in leading geographically dispersed teams, strong communication and relationship management skills, and a deep understanding of the product lifecycle and engineering best practices are essential.

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Is relocation assistance available for the Engineering & Technical Services Manager role at Northrop Grumman Australia?

Yes, Northrop Grumman Australia may provide relocation assistance for the Engineering & Technical Services Manager position. This is beneficial for candidates who are considering a move to Richmond, ensuring a smooth transition into this exciting role.

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What opportunities for professional development exist for the Engineering & Technical Services Manager at Northrop Grumman Australia?

Northrop Grumman Australia is committed to the professional development of its employees, including those in the Engineering & Technical Services Manager role. Opportunities include access to leadership development programs, further education support, professional industry memberships, and unlimited online training resources to grow your skills and career.

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What is the importance of Continuing Airworthiness Management for the C-27J at Northrop Grumman Australia?

Continuing Airworthiness Management (CAM) is crucial for ensuring the safety and reliability of the C-27J Spartan Airlifter aircraft. As the Engineering & Technical Services Manager at Northrop Grumman Australia, you will ensure that all CAM services are delivered effectively, maintaining the aircraft’s readiness for critical missions and supporting humanitarian efforts in Australia and nearby regions.

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Common Interview Questions for Engineering & Technical Services Manager
Can you describe your experience with Continuing Airworthiness Management?

In your response, highlight specific examples where you've managed airworthiness practices in previous roles. Discuss any strategies you've implemented that successfully maintained aircraft safety and compliance, as well as coordinating with teams to address challenges.

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How do you manage a geographically dispersed team?

Share your approaches to leading remote teams, such as utilizing technology for communication, regular check-ins, and creating a culture of trust and accountability. Mention how you ensure that team members feel valued and engaged, regardless of their location.

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What methods do you use to develop strategic and operational plans?

Describe your process for strategic planning, which may include conducting needs assessments, stakeholder engagement, and aligning goals with organizational objectives. Highlight how you involve team members in creating actionable plans to achieve key milestones.

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How do you handle shifting priorities in a fast-paced environment?

Provide examples illustrating your adaptability, such as re-prioritizing tasks based on urgency or critical project needs. Explain how you communicate changes to your team to maintain clarity and focus on overall goals.

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What is your approach to cross-functional collaboration?

Discuss how you build relationships with stakeholders in other departments. Emphasize open communication, defined roles, and shared objectives as keys to successful collaboration that enhances project outcomes.

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How do you assess and manage risk in engineering projects?

Outline your risk management strategies, such as identifying potential risks early, evaluating their impact, and developing mitigation plans. Talk about your experience in implementing processes that support proactive risk assessments during project lifecycles.

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Can you share an example of a successful project milestone you led?

Prepare a compelling story of a project where you played a pivotal role in reaching a significant milestone. Include specific actions you took, challenges faced, and the impact on the project or organization.

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What techniques do you use for continuous improvement?

Illustrate methods you've employed to facilitate continuous improvement, such as Lean or Six Sigma methodologies. Provide examples of how these techniques led to tangible enhancements in processes or team efficiency.

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How do you ensure compliance with regulatory standards in engineering services?

Discuss your familiarity with regulatory requirements applicable to the industry. Explain how you conduct audits, provide training, and implement compliance programs to ensure that your team consistently meets these standards.

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What motivates you to work in the Defence sector?

Share your passion for making a positive impact through your work in the Defence sector. Talk about what drives you personally and professionally and how it aligns with the mission of Northrop Grumman Australia.

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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 7, 2025

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