Developer Tools Support Engineer 1 (Hybrid - Seattle, WA)
Job Description
As an Engineer 1 supporting Developer Tools, you will play a key role in ensuring the reliability, security, and scalability of critical tools and platforms used by Nordstrom’s engineering teams, including GitHub, GitLab, Vault CE, and Artifactory. You will be responsible for automating deployments, performing upgrades, patching, and administering these tools, while ensuring they remain highly available and secure. In addition, you will support CI/CD workflows and assist in optimizing the software development lifecycle for engineering teams. This position also requires participation in an on-call rotation to provide timely support for critical systems and tools.
This role is ideal for early-career engineers who are passionate about developer productivity, automation, and operational excellence. In this hybrid role, candidates must be available to work onsite at Nordstrom's headquarters in Seattle, WA a minimum of 3 days/week.
A Day in the Life...
Development & Automation:
Build, maintain, and optimize GitHub workflows, GitLab pipelines, and other CI/CD tools.
Automate infrastructure deployments and tool configurations using Terraform or similar IaC tools.
Write clean, maintainable code in Python and other object-oriented programming languages (e.g., Java).
Tool Administration & Maintenance:
Maintain secure and highly available developer tools, such as GitHub, GitLab, Vault CE, and Artifactory.
Perform regular patching, upgrades, and administration of developer tools to ensure reliability and security.
Monitor and improve system health and performance to meet operational SLAs.
Secrets Management:
Manage and secure secrets using tools like Vault CE and enforce secure coding practices.
Operational Support:
Troubleshoot and resolve issues related to developer tools and CI/CD pipelines.
Collaborate with engineering teams to improve developer workflows and ensure seamless integration with tools.
On-Call Rotation:
Participate in a shared on-call rotation to provide operational support for critical developer tools and platforms.
We’d Love It If You Have...
Technical Skills:
Hands-on experience with GitHub workflows and actions, and CI/CD tools.
Proficiency in Python and familiarity with another object-oriented programming language (e.g., Java).
Experience with Terraform for automated deployments and infrastructure as code (IaC).
Knowledge of secrets management tools (e.g., Vault CE) and secure coding practices.
Familiarity with administering tools like Artifactory, GitHub, GitLab, and Vault.
Basic knowledge of cloud technologies (e.g., AWS, GCP).
Ability to write unit tests, integration tests, and provide clean, reusable code.
Passion for utilizing GenAI to reduce manual process.
Tool Administration & Operational Support:
Experience managing and maintaining developer tools (e.g., GitHub, GitLab, Vault, Artifactory).
Ability to ensure high availability, security, and reliability of these platforms through proactive maintenance.
Familiarity with monitoring, telemetry, and alerting using tools such as NewRelic and Splunk.
Soft Skills:
Excellent verbal and written communication skills.
Strong collaboration skills and comfort working on team projects.
Educational Background:
Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent work experience required.
We’ve got you covered…
Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:
- Medical/Vision, Dental, Retirement and Paid Time Away
- Life Insurance and Disability
- Merchandise Discount and EAP Resources
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.
© 2022 Nordstrom, Inc
Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.
Pay Range Details
The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Washington: $88,500 - $162,500 AnnuallyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_15_Full_Time_ES-US.pdf
Average salary estimate
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As a Developer Tools Support Engineer 1 at Nordstrom in beautiful Seattle, WA, you will dive into an exciting environment that fosters developer productivity and operational excellence! This hybrid role is perfect for early-career engineers eager to support critical tools and platforms such as GitHub, GitLab, Vault CE, and Artifactory, which are essential for our engineering teams. You’ll take on responsibilities like automating deployments, conducting upgrades, and ensuring these tools are both secure and highly available. Collaborating closely with engineering teams, you'll help to optimize the software development lifecycle and tackle challenges related to CI/CD workflows. Your day-to-day will involve maintaining infrastructure through Terraform, writing clean code in Python, and managing secrets securely with Vault CE. Plus, you will participate in an on-call rotation to support our critical systems, ensuring smooth sailing for our developer operations. With a focus on building and maintaining robust workflows, your contributions will play a vital role in enhancing efficiency and reliability. And while you will enjoy the flexibility of a hybrid setup, being present in our Seattle office for at least three days a week allows you to really connect and collaborate with your team. If you're ready to make an impact in a dynamic environment while growing your career, the Developer Tools Support Engineer 1 position at Nordstrom might be your perfect next step!
At Nordstrom, we empower our employees to set their sights high and blaze their own trails. This is a place where your success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated people who work...
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